Since the time of Pokemon GO, Augmented Reality technology has outgrown gaming and entertainment and found uses in multiple other industries.
Teaming the real world with computer simulations, it has brought the transformative power of virtual interactions into healthcare, education, retail, automotive, manufacturing, commerce, and marketing.
AR holds immense potential to revolutionize the landscape of digital advertising. It introduces a new dimension of interactivity and engagement that traditional forms of advertising struggle to match. AR transcends the limitations of static images or videos, offering consumers immersive experiences that actively involve them in brand narratives.
So, let’s explore how AR redefines marketing approaches and moves digital advertising to a new quality level, introducing new ways of customer-to-brand interactions.
Digital advertising refers to the use of digital channels, platforms, and technologies to promote products, services, or brands. Recently, it has become the cornerstone of digital marketing strategies for businesses of all sizes.
The shift towards digital platforms is driven by factors such as the increasing internet penetration, the rise of social media, and the growing reliance on mobile devices. This dynamic landscape demands innovative approaches to capture and engage the attention of consumers inundated with information. This is where augmented reality comes into play.
In the context of advertising, AR refers to the integration of virtual elements into a real-world environment to create immersive, interactive experiences for consumers. This technology allows brands to superimpose computer-generated images, sounds, or other data onto the user’s view through a device like a smartphone or AR-enabled glasses. As such, it serves as a powerful tool to engage and captivate consumers by providing them with unique experiences that go beyond traditional static advertisements.
To understand how AR integrates with and works in digital advertising, it’s worth casting a look at the major components of the technology in this field.
When it comes to online advertising, diverse AR capabilities can be unleashed to the full in this field. The tech shows itself in various aspects and processes, enabling advertisers to grab their target audience’s attention with exclusive activities and practices, thus, generating leads, promoting conversions, and contributing to customer loyalty.
As of 2023, the global AR market is worth over $31 billion, with projections to grow up to $50 billion by 2027. These figures alone are self-indicative demonstrating the huge potential of this technology. With that, there are a bunch of reasons for making simulated reality a part and parcel of your digital advertising strategies.
AR offers a level of interactivity that is unparalleled by traditional forms of advertising. It enables users to actively participate in brand experiences, transforming passive viewers into engaged participants. For instance, consumers can virtually try on products, manipulate 3D models, or explore virtual environments, creating a dynamic real-time interaction. Thus, over 68% of individuals consider AR ads attractive and captivating.
Virtual experiences are inherently memorable. They leave a lasting impression on users due to the immersive and interactive nature of the content. When users engage with an AR advertisement, they are more likely to remember the brand and the experience associated with it. This leads to higher brand recall compared to traditional static advertisements.
Besides, users are more inclined to share unique and engaging content with their social networks, making it go viral. Brands that create compelling AR campaigns can tap into this viral potential, expanding their reach and visibility far beyond their initial target audience.
Extended reality allows for the customization of content based on individual preferences and behaviors. Through user data and preferences, advertisers can tailor AR experiences to cater to specific demographics or even individual consumers.
This personalization fosters a deeper connection between the brand and the consumer, as users feel that the content is relevant and resonates with their needs. Stimulating user interest and making them feel valued, such an approach promotes and boosts sales.
For industries like fashion, furniture, automotive, and real estate, AR offers the ability to showcase products in a realistic context. Users can try on clothing, see how furniture fits in their homes, configure cars, or virtual tour properties.
This level of product visualization significantly enhances shopping experiences, helps consumers make informed decisions, reduces uncertainty in the purchasing process, and minimizes the likelihood of returns due to dissatisfaction. According to Global Logic Research, over 42% of shoppers are ready to pay extra for the product they could customize using AR.
Extended reality can streamline the path to purchase by integrating e-commerce functionality directly into the augmented experience. This allows users to make purchases within the AR environment, eliminating the need to navigate to a separate website or app. The seamless integration of the purchasing process enhances convenience for consumers, potentially leading to higher conversion rates. McKinsey’s survey shows that for AR-supported products, conversion rates can up by nearly 94%.
AR campaigns offer valuable data and analytics that can inform future marketing strategies. Metrics such as user engagement, interaction duration, and conversion rates provide user behavior and preferences insights. This data-driven approach allows for continuous optimization and refinement of AR advertising efforts.
Adopting extended reality sets a brand apart from the competition by offering a unique and immersive experience to consumers. It showcases a commitment to innovation and a willingness to invest in cutting-edge technology. This differentiation not only captures attention but also positions the brand as forward-thinking and customer-centric.
Staying at the forefront of innovation is also crucial for long-term success. The brands’ ability to adapt to evolving consumer preferences and technological trends ensures that they remain relevant and competitive in an ever-changing digital landscape.
At this point, it’s clear that extended reality is a powerful and efficient tool in online ads that enables companies to engage customers in unique and interactive ways to drive sales. Though the technology is not common among marketers yet, there are quite a number of real-life examples of companies among bigger names that have successfully applied AR in their digital advertising efforts.
The furniture retailer was among the pioneers of AR ads by representing their exclusive Place app back in 2013. It allows users to visualize how furniture would look in their own homes before making a purchase. They can select items from the IKEA catalog and place them in their own space using their smartphone camera. By igniting customer interest, this helps customers make more informed purchasing decisions and stimulates sales.
Lowe’s introduced the Vision app that assists customers with home improvement projects. Users can use their smartphones to measure spaces, visualize products, and get step-by-step instructions for DIY projects. This AR tool makes it easier for customers to plan and execute their home improvement tasks.
Lowe’s Vision: In-Store Navigation
Lacoste created an AR app that allowed users to try on virtual shoes. The app utilized the smartphone’s camera to superimpose different shoe designs onto the user’s feet. This interactive experience provided a novel way for customers to explore Lacoste’s footwear collection.
LCST : Lacoste augmented reality retail campaign
Nestlé introduced AR technology on their packaging for brands like Nesquik. When scanned with a smartphone, the packaging came to life with interactive content, such as games and videos. This innovative use of AR on packaging increased customer engagement and brand loyalty.
In 2019, Coca-Cola utilized AR in its advertising campaign by printing unique AR markers on its cans. When scanned using a dedicated app, the markers triggered interactive experiences, including games and 3D animations, providing an engaging way for customers to interact with the brand.
L’Oreal uses AR in its advertising campaigns through various social media platforms. They offer augmented reality makeup filters that allow users to virtually try on different makeup looks in real time. This interactive experience helps users discover and experiment with L’Oreal products.
Virtually Try On Makeup | Makeup Genius | L’Oreal
While extended reality technology offers a range of benefits in digital advertising, it’s not without drawbacks. There are a few challenges and considerations associated with its implementation. It is important to acknowledge and address them to maximize the potential of AR while mitigating potential risks.
AR experiences often require specific hardware to function optimally. While smartphones are the most accessible platform for computer simulation, not all devices have the necessary sensors and processing power. This can lead to potential limitations in terms of the target audience, as users with older or less advanced devices may have a subpar AR experience.
AR applications usually rely on a stable and fast internet connection, especially for real-time interactions and content streaming. In areas with poor connectivity or limited access to high-speed internet, users may encounter delays, glitches, or interruptions in their AR experiences. This can impact the overall effectiveness of the advertising campaign.
Creating high-quality AR experiences can involve significant upfront development costs. This includes the creation of 3D models, animations, and the development of the AR application or integration into existing platforms. Advertisers must carefully budget for these expenses and weigh them against the expected returns on investment.
Measuring the effectiveness of AR campaigns can be more complex compared to traditional advertising methods. Marketers need to establish clear KPIs that align with their campaign objectives. Metrics such as user engagement, conversion rates, and ROI should be tracked and analyzed to assess the impact of the ads.
For businesses looking to stay ahead of the curve, embracing AR in their advertising strategies is an exciting opportunity. The benefits, from enhanced engagement to improved customer experiences, are substantial.
By taking the bold step to explore and integrate AR into their strategies, companies can unlock new dimensions of creativity and customer satisfaction, propelling them toward a future where AR is a standard and indispensable element of digital advertising.