Artificial intelligence (AI) has revolutionized possibly every industry, from finance and healthcare to manufacturing and logistics. In this trend, the eCommerce sector takes the leading position.
Today, the eCommerce industry is filled with hundreds of helpful AI solutions, letting online store owners perform time-intensive tasks like order processing, customer relationship management, and inventory management seamlessly and quickly. Additionally, the global market size of AI in eCommerce is projected to reach over $22.6 billion by 2032 (from $6.63 billion in 2023), growing at a CAGR of 14.6% during the forecast period.
As artificial intelligence technology is poised to grow significantly in the near future, many eCommerce businesses are now integrating AI into the core of their operations to boost sales and productivity. Thus, it’s high time for you to start leveraging the limitless capabilities of smart technology to take your online store to the next level.
To assist you with your search, we’ve curated a list of the leading companies providing top AI solutions for eCommerce websites. Each boasts impressive results and offers a unique range of services, covering projects of different types and levels of complexity.
The Best Companies Developing AI Tools And Services To Grow Your eCommerce Business
Headquartered in New York, USA, Voxia.ai is a premier intelligent platform that provides the best AI tools for eCommerce websites. Hundreds of leading eCommerce startups and global enterprises are effectively using Voxia’s state-of-the-art AI voice assistants and phone call solutions to dominate the competitive arena of online retail.
The company’s AI voice assistants are extensively trained to go beyond traditional interaction, offering personalized customer support and performing complex sales actions like real-time meeting bookings. Moreover, Voxia’s AI tools are up to 95% cheaper and 500X more efficient than human agents, allowing you to save big for your organization.
What’s more? The provided AI agents hold an absolute 100% connection rate for inbound calls and over 50-80% success rate for outbound AI calls. So, don’t waste a minute and start benefiting from powerful Voxia’s AI solutions for eCommerce today!
- Services and expertise: outbound and inbound AI calls, AI voice agents for customer support, AI caller and phone services, AI for call centers
- Location: New York, USA
- Industries: Finance, Gaming, Retail & eCommerce, Real Estate, Gambling & Casino, Poll & Surveys, Technology, SaaS, Municipalities and Utilities
- Clients: startups, SMBs, enterprises, and VC firms like Chorus, Capital Factory, Agronomics, and others
Viha Digital Commerce is a custom eCommerce development agency based in the United States and India that offers comprehensive AI-powered eCommerce solutions to global brands like Cadbury, Cross, Verite, Metalpic, and many others. The company uses generative AI and machine learning technology to deliver class-apart intelligent sales solutions for online stores.
Established in 2015, Viha Digital has nearly a decade-long experience in eCommerce development and has successfully delivered over 5000 projects for platforms like Shopify, Magento, and WooCommerce. Their global team of 100+ eCommerce experts can build game-changing solutions for different industries like travel, healthcare, and finance, to name a few.
- Services and expertise: custom eCommerce development, AI development, search engine optimization, social media management, PPC
- Location: New York, USA; Ahmedabad, India
- Industries: Travel & Hospitality, Healthcare, Retail & eCommerce, Finance, Automotive, Education, Media & Entertainment, Real Estate, Non-profit
- Clients: Verite, Cadbury, Metalpic, Cross, Foto.com, Plum, Harney & Sons, and others
Genpact is a global IT giant specializing in over 100 domains, including BFSI, healthcare, manufacturing, and, sure, retail & eCommerce. Their experts utilize generative AI to provide a comprehensive range of top AI tools for eCommerce businesses and help them streamline operations and make better financial decisions.
The firm was founded back in 1997 with just 20 people on board, but today, they have over 125,000 IT professionals working across 35+ countries globally. Moreover, during its rich history, Genpact has worked with more than 800 businesses and helped them generate over $4.48 billion in revenue.
- Services and expertise: software development outsourcing, IT managed services, cloud and data analytics, AI/ML, accounting and finance, sourcing and procurement, supply chain management, HR consulting
- Location: India; USA; Switzerland; UK; Poland; China; Canada; Australia
- Industries: BFSI, Healthcare, Manufacturing, Media & Entertainment, Private Equity, Consumer Goods & Retail, Information Technology
- Clients: Mondelez, ISG, Everest Group, Dropbox, Marelli, AstraZeneca, KONE, Heineken
Toloka.ai is a top-class AI development and LLM fine-tuning company that produces exceptional solutions for eCommerce brands. Along with generative AI, Toloka also leverages the natural language processing (NLP) methodology to deliver robust eCommerce solutions, like recommendation engines, price optimization models, personalized customer support, and intelligent inventory management models.
In addition to infusing the unlimited capabilities of AI in eCommerce, the team of 200+ AI experts at Toloka provides LLM engineering, data labelling, content moderation, and AI assistant services for future-oriented businesses. Notably, since 2014, they’ve developed 1500+ AI agents and completed over 13B data annotations.
- Services and expertise: top-notch data provision for all stages of LLM and GenAI development, including fine-tuning, reinforcement learning, and evaluation, across various formats: text, image, audio, video, and multi-modal data
- Location: Netherlands (HQ)
- Industries: Finance, eCommerce, Media, Information Technology, Legal, Automotive, Engineering & Construction
- Clients: AliExpress, Neatsy, Bestplace, Taboola, BigCode, Eightify, and others
Quytech is a globally recognized software development agency that delivers the best AI solutions for eCommerce websites and applications. Founded in 2010, the firm has been helping eCommerce startups, SMEs, and Fortune 500 companies increase their conversion rates and build stronger customer relationships.
Their customized AI solutions for eCommerce platforms are designed to increase sales and profits, optimize inventory management, and perform customer analysis. In addition to eCommerce, Quytech’s top AI solutions are also transforming the healthcare, education, real estate, and finance industries.
- Services and expertise: eCommerce development, AI/ML consulting, generative AI, custom software development, game development, blockchain development, AR/VR development, IoT
- Location: Gurgaon, India; New York, Walnut, USA
- Industries: Health & Fitness, Education, Real Estate, Travel, Events, Finance, Retail, Sports, OTT
- Clients: Hewlett-Packard, Pernod Ricard, Exxon Mobile, NTPC, DAMAC, Petrofac, Wildworks, Eastman, and others
Mazaal AI is revolutionizing the landscape of artificial intelligence by offering an intuitive, no-code platform that empowers businesses to build and deploy AI solutions effortlessly. Tailored to meet the dynamic needs of modern industries, Mazaal’s AI-powered retail solutions are setting new benchmarks in how businesses interact with customers and streamline operations.
With Mazaal’s advanced AI tools, businesses across sectors can automate tasks, enhance decision-making, and deliver personalized customer experiences, all without needing any technical expertise. From startups to large enterprises, companies are leveraging Mazaal’s robust AI platform to develop everything from AI chatbots and voice assistants to complex data analysis systems, all within a matter of hours.
The platform’s AI-powered retail solutions help retailers drive growth by optimizing customer interactions, automating sales processes, and providing real-time insights that drive smarter business decisions. Mazaal’s no-code approach is up to 80% faster and 90% more cost-effective than traditional AI development methods, giving organizations the ability to innovate without the overhead of a dedicated tech team.
What sets Mazaal apart is its commitment to providing an all-in-one solution that caters to a wide range of industries, including retail, eCommerce, healthcare, real estate, finance, and beyond. No matter the scale of the challenge, Mazaal AI’s platform equips businesses with the tools they need to stay competitive in an ever-evolving market.
- Services and expertise: no-code AI development, AI chatbots and voice assistants, AI for customer service, AI-powered retail solutions
- Location: New York, USA; Sydney, Australia
- Industries: Retail & eCommerce, Finance, Healthcare, Real Estate, Technology, SaaS
- Clients: startups, SMBs, and enterprises
Recognized as the Top eCommerce Developer 2024 by Clutch, Sunrise Integration is an award-winning company that delivers result-driving AI sales solutions for eCommerce and digital businesses. From AI/ML API integrations to fully managed product development, their team of AI eCommerce experts can help you with all your requirements and challenges.
Sunrise Integration’s eCommerce proficiency includes platforms and marketplaces such as Shopify, Magento, BigCommerce, WordPress, eBay, and Amazon. Moreover, they fuel AI development with tools like ChatGPT, AWS Machine Learning, and Google AI (Bard). Therefore, with 25+ years of experience in the market, Sunrise Integration is deservedly one of the best eCommerce and AI development companies.
- Services and expertise: eCommerce development, AI/ML development, web design and development, mobile app development, API integration, ERP & CRM development, data migration, UX research
- Location: Los Angeles, USA
- Industries: eCommerce & Retail, Consumer Products & Services, Logistics, SaaS
- Clients: FreshBooks, DHL, Live Nation, Quay, Rebeca Minkoff, Marvel, Rakuten, Morphe, and others
Successive Digital is an award-winning software development company renowned for its top AI tools for eCommerce and retail websites. Following a customer-centric and innovative approach, they help eCommerce owners boost their online visibility and conversion rate by providing an unmatched shopping experience to their end customers.
Established in 2012 with expertise in just a few technologists, today, Successive Digital has grown to 800+ members working across 7 international locations. Moreover, offering a broad range of services, including traditional software development, cloud development, AR/VR, IoT, and DevOps, Successive Digital has served over 150 enterprise-level clients in the last 12 years.
- Services and expertise: AI-powered eCommerce development, mobile and web app development, CMS development, AI/ML & data science, generative AI, DevOps, cloud security & migration, growth marketing
- Location: Dallas (HQ), Raleigh, USA; Noida, Pune, India; London, UK; Dubai, UAE; Johannesburg, South Africa
- Industries: Agriculture, Finance, Healthcare & Life Sciences, Retail & eCommerce, Transportation, Travel & Hospitality, Media
- Clients: Nokia, Dentsu, PwC, Levi’s, Sinch, Lakeshore, Macro Plate, Paya Inc., Stride, and others
Miquido is a Poland-based software development agency that offers industry-leading eCommerce solutions fueled by generative AI and natural language processing. Thanks to its best AI tools for eCommerce websites and applications, Miquido has gained recognition in Times & Forbes and is trusted by leading brands like Abbey Road Studios, BNP Paribas, Dolby, and Skyscanner.
Their AI for eCommerce offerings include custom analytics dashboards, predictive analysis tools, dynamic pricing models, intuitive content management platforms, and AI chatbots and voice agents. Thus, if you’re looking for an experienced digital agency proficient in B2C, B2B, and enterprise eCommerce development, Miquido can be the perfect choice.
- Services and expertise: custom eCommerce development, AI consulting and development, generative AI, mobile and web app development, cloud services, UX/UI design, machine learning and data science
- Location: Krakow, Poland
- Industries: eCommerce, Banking, Healthcare, Education, FinTech, Arts, Music & Entertainment
- Clients: Dolby, Skyscanner, Warner Recorded Music, Tui, BNP Paribas, Aviva, Brainly, HelloFresh, and others
LeewayHertz is an internationally renowned software development agency delivering tailor-made AI-powered eCommerce solutions. The company has over 300+ AI and software experts on board, who have delivered over 160 software products, with 50+ top AI solutions for eCommerce stores.
Beginning in 2007 in Gurugram, India, LeewayHertz has entered the USA with offices in San Francisco, New York, and Chicago. Since then, the agency has served budding startups, scale-ups, and well-established enterprises across various industries, including eCommerce, finance, manufacturing, sports, and hospitality.
LeewayHertz’s client roster comprises big names like Siemens, the US Army, ESPN, iCruise, and ETON. Moreover, their best works have been mentioned in top news portals like Forbes, S&P Global, Bloomberg, Nasdaq, and Entrepreneur.
- Services and expertise: AI/ML development and consulting, generative AI, blockchain, custom software development, data engineering, IoT solutions
- Location: Gurugram, India; San Francisco, New York, Chicago, USA
- Industries: Finance, Insurance, Manufacturing, Logistics, Hospitality, Healthcare, Retail, Legal
- Clients: Siemens, McKinsey&Co, US Army, 3M, Shell, ESPN, Pearson, TraceRx, ETON, iCruise, and others
Based in Warsaw, Poland, Devox Software is a full-service AI development and IT consulting agency that provides top AI solutions for eCommerce businesses. The company believes in three crucial values – honesty, common sense, and continuous improvement, which are replicated in their projects as well.
Their team of 100+ experts is based in Poland, Ukraine, and Romania, allowing it to cater to hundreds of businesses worldwide. In addition, Devox holds ISO 9001 and ISO 27001 certifications, meaning the company follows the best development practices for prime quality and services.
- Services and expertise: AI solutions for eCommerce, custom software development, web app development, IT strategy consulting, data analytics, business intelligence, UI/UX design, DevOps
- Location: Warsaw, Poland; Kyiv, Ukraine
- Industries: Fintech, Logistics, AI, Advertising & Marketing, Medical, GPS & Navigation, Business Services
- Clients: Multilogin, M3 Networks, Stromcore, Lexplore, Function4, Omniwire, Magma Trading, Active Place, and others
Session AI is the pioneer of in-session marketing, a critical AI-powered solution for ecommerce that helps online retailers increase conversion rates and reduce reliance on broad promotions. Using patented artificial intelligence, Session AI predicts the likelihood of a purchase for every visitor—anonymous or known—within just five clicks.
By analyzing real-time behavior rather than relying on personal data or third-party cookies, it allows retailers to deliver personalized, real-time offers that maximize engagement and boost conversions. Trusted by major brands, Session AI helps increase revenue, improve margins, and reduce promotional spending.
- Services and expertise: conversion of anonymous traffic, AI-powered upselling and cross-selling, enhancement of profit margins, real-time visitor segmentation, reduction of reliance on promotions
- Location: Milpitas, USA; Mumbai, India
- Industries: Retail & eCommerce, Travel & Hospitality, Telecommunications
- Clients: Bed Bath & Beyond, Forever 21, Jos. A. Bank, Men’s Wearhouse, PacSun, Verizon
Conclusion
Over 75% of modern eCommerce businesses have implemented AI into their operations or intend to do so. And it’s not surprising; hardly someone will reject benefits like enhanced customer experiences, increased profitability, and optimized business performance. Thus, it’s a matter of time before the entire retail and eCommerce industry adopts artificial intelligence at scale.
Follow the trend and make sure you use the best AI solutions for eCommerce. Our list will definitely help you with this task.
If you want to feature your company providing AI solutions for eCommerce on this list, email us or submit a form in the Top Choices section. After a thorough assessment, we’ll decide whether it’s a valuable addition.
