Early adopters know the math: every minute a clinician spends on paperwork is a minute stolen from patient care. That simple truth has sparked a gold rush toward the top virtual medical assistant services and, more broadly, the best virtual medical assistant services the market can offer. Remote teams of trained professionals — and increasingly sophisticated AI — now handle everything from patient intake to after-visit summaries. For practices hungry to reclaim their schedules, the right partner delivers more than convenience; it delivers freedom.

Below you’ll find a carefully curated lineup of providers — each a contender for best virtual assistant for healthcare duties this year. We’ve sifted through their track records, tech stacks, and client wins so you can focus on fit rather than guesswork. Whether you run a solo clinic, a multi-specialty network, or a telehealth startup, at least one of these vendors can slot neatly into your existing systems and start paying dividends fast.

Best Virtual Medical Assistant Services in 2025

1. HelpSquad

HelpSquad launched in 2015 as a modest live‑chat provider and has since evolved into a full‑scale BPO with a dedicated healthcare arm. Its HIPAA‑trained teams now relieve clinics of front‑desk pressures by fielding appointment requests, confirming insurance, and managing omnichannel messages around the clock. That always‑on availability meshes perfectly with urgent‑care shifts and late‑night telehealth traffic.

What truly sets HelpSquad apart is its team of HIPAA-compliant virtual medical assistants. These agents don’t just answer calls, they master each practice’s unique greeting style, tone, and FAQs.  And while they’re making patients feel right at home, they’re also updating records so nothing slips through the cracks, smoothing out the check-in process, handling billing without the back-and-forth, and making sure your doctors have what they need, right on time.

For practices eager to shrink overhead without diluting service, HelpSquad’s pay‑as‑you‑go structure makes onboarding outsourced medical office assistants refreshingly simple. Providers can ramp coverage up during flu spikes, dial it back in slower seasons, and monitor performance through weekly reporting — no long‑term contracts required.

• Key features: 24/7 omnichannel support, insurance verification, real‑time EHR data entry, full HIPAA compliance
• Pricing: Hourly model starting at roughly $8 per dedicated assistant; tailored quotes based on workload

2. Hello Rache

Founded by family physician Dr. Mark Carnett, Hello Rache takes pride in staffing only licensed nurses and allied health professionals. Each virtual assistant arrives steeped in charting etiquette and medical terminology, making the hand-off from in-house scribe to remote teammate almost seamless. Clients consistently rave about how quickly these VAs master their preferred templates.

Because every assistant is dedicated, clinicians get to build long-term rapport instead of re-training a new face each month. That continuity shows up in cleaner medical documentation and fewer mismatched entries inside the electronic health record (EHR). The company also keeps the commitment light: no setup fees, no binding contracts — just a flat hourly rate.

If you’re searching for the best virtual assistant for healthcare tasks such as real-time scribing, insurance prior auths, or follow-up calls, Hello Rache makes a persuasive case. The bonus? Their Philippines-based talent works the same shifts you do, eliminating dreaded time-zone gaps.

• Key features: Dedicated nursing-trained VAs, live scribing, insurance coordination, HIPAA training
• Pricing: Flat $9.50 per hour, billed weekly, no long-term contract

3. Infermedica

Infermedica started out as a simple symptom‑checker but has since grown into a flexible, modular platform that helps clinics triage patients and collect rich onboarding data before a visit. Its algorithms weigh symptoms, risk factors, and basic demographics, giving front‑desk teams a clear picture of who needs to be seen and how quickly — no more marathon phone interviews or paper forms.

Thanks to a clean API, health systems can drop Infermedica’s logic straight into their portals or call‑center menus. The result is a smoother patient intake process: histories are captured once, clinicians walk in already briefed, and urgent cases reach the right clinician without delay.

For groups hunting practical, ready‑to‑deploy AI support for medical practices, Infermedica is an easy recommendation. Multilingual prompts and detailed audit logs make it a good fit for diverse communities and risk‑averse compliance teams alike.

• Key features: AI symptom checker, triage engine, 30‑language support, analytics dashboard
• Pricing: Free trial for up to 2,000 API calls; enterprise licensing available on request

4. Suki

California-based Suki positions itself at the cutting edge of best AI medical assistant services with an ambient voice solution that listens, learns, and drafts notes while doctors talk. No wake words, no clunky headsets — just normal conversation captured through a tablet or phone. Within minutes a structured draft note appears in the EHR, ready for sign-off.

Beyond pure dictation, Suki highlights tight EHR integrations that let it pull vitals, labs, and medication lists straight into the note. The assistant also suggests ICD-10 codes and timed billing entries, taking yet another task off the physician’s plate. For many users, the payoff arrives in reclaimed evenings once lost to after-hours charting.

Most impressively, Suki adapts to specialty-specific language and clinical workflows, so cardiologists and dermatologists experience equally polished results. If ambient documentation tops your wish list, Suki offers a quick path from pilot to wide-scale deployment.

• Key features: Ambient note creation, voice commands, smart coding suggestions, multi-device access
• Pricing: Custom enterprise subscriptions; ROI claims within two months of go-live

5. DeepScribe

DeepScribe started as a med-school project and soon built an oncology-focused dataset that powers some of the sharpest clinical NLP around. Its AI listens during visits, separates small talk from chief complaints, and produces notes that mirror each provider’s preferred structure. Oncologists, family docs, even veterinarians report high first-draft accuracy.

What sets DeepScribe apart is the ability to populate discrete fields directly inside electronic health records (EHR), not just free-text blocks. That means cleaner data for quality metrics, risk adjustment, and population health analysis. An add-on coding module surfaces appropriate HCC codes in real time, sparing clinicians the guesswork.

For organizations chasing scale, DeepScribe’s pricing tiers accommodate everything from single-provider clinics to multispecialty groups. If your north star is speed without sacrificing nuance, this platform earns its spot among the best virtual healthcare assistant companies of the year.

• Key features: Ambient AI scribe, specialty-tuned models, HCC coding engine, customization studio
• Pricing: Subscription; free trials offered, final cost based on visit volume

6. Abridge

Pittsburgh-founded Abridge burst onto the scene by landing marquee health-system deals — and for good reason. Its generative AI converts conversations into polished notes and concise after-visit summaries for patients, bridging a communication gap too often overlooked. Clinicians carry on as usual while the system filters, translates, and structures clinical data on the backend.

Unlike pure transcription services, Abridge employs a contextual reasoning engine to highlight diagnoses, treatment plans, and follow-up tasks. That intelligence reduces click fatigue and keeps providers present with patients instead of the keyboard. Multilingual support and strong patient-facing summaries also make it a natural fit for diverse, high-volume urban centers.

If your leadership team measures success in burnout reduction and happier patients, Abridge spans both goals — an increasingly rare combination in healthcare automation projects. It’s little wonder many large networks are moving from pilot to enterprise rollout within a single fiscal year.

• Key features: Real-time note generation, multilingual transcription, patient summaries, Epic integration
• Pricing: Enterprise licensing; custom contracts based on provider count

7. Augmedix

One of the earliest ambient-scribe pioneers, Augmedix has recorded north of ten million clinical encounters, feeding a data flywheel few rivals can match. Physicians can choose between AI-only notes, hybrid AI-plus-human refinement, or full human scribes — flexibility that lowers change-management friction for large deployments.

Wearable devices are optional these days, but many providers still appreciate the “glasses-on, hands-free” workflow for busy rounds. Specialty-specific language models keep jargon accurate, and enterprise tools track ROI metrics across departments. Augmedix also handles rotating schedules seamlessly, making sure coverage never lapses.

For health systems pursuing telehealth support at scale, Augmedix’s Go and Assist tiers push real-time documentation to remote visits just as easily as in-clinic ones. That versatility solidifies its reputation as the best virtual healthcare assistant company for organizations prioritizing a broad range of services.

• Key features: Ambient scribing tiers, video-optional capture, specialty LLMs, HITRUST security
• Pricing: Subscription; per-provider rates vary by tier and note volume

8. Ada

Berlin-based Ada builds decision-support software relied upon by millions of consumers and adopted by insurers and hospital groups worldwide. Users answer a conversational symptom survey, and Ada’s probabilistic engine suggests possible conditions and next steps. Under the hood sits a knowledge base spanning more than 3,000 diseases, including rare zebras most engines miss.

Enterprises embed Ada’s widget into websites or mobile apps, providing a ready-made risk-stratification layer that directs appropriate cases to urgent care while nudging others toward self-care. That triage efficiency translates to shorter queues and fewer no-shows — vital in the high-demand telehealth era.

Because Ada’s API exposes custom hooks, health systems can tailor follow-up content and integrate results into downstream EHRs and care-coordination software. If global reach and regulatory rigor top your checklist for top virtual medical assistant services, Ada merits serious consideration.

• Key features: Symptom assessment for 3,000+ conditions, multilingual interface, device-class certification
• Pricing: Consumer app free; B2B licensing structured per user volume

9. Wing

Wing takes a people-first approach: every client receives a dedicated assistant backed by supervisors, trainers, and a proprietary task-management portal. Medical-plan VAs master your EMR, handle referrals, draft letters, and run interference on inbox overload — often in the same time zone as the physician.

Subscription pricing is transparent and contract-light, which appeals to smaller practices nervous about long outsourcing commitments. Because Wing assistants sit inside your scheduling and messaging tools, patients perceive them as an in-house staffer, not an offshore call center — ideal for clinics chasing a boutique feel.

As healthcare wages climb, Wing’s subscription often undercuts the cost of a local hire by half, making it a favorite for outsourced medical office assistants at scale. When you add their optional healthcare virtual receptionist duties, it becomes easy to see why providers label Wing the best virtual assistant for healthcare in the budget-conscious segment.

• Key features: Dedicated VAs, on-shore CSM support, Wing Workspace app, HIPAA training
• Pricing: Starts $1,099 per month (part-time) or $1,799 (full-time) per provider, cancel anytime

10. ScribeAmerica

With two decades of know-how and more than 25,000 scribes deployed, ScribeAmerica remains the heavyweight champion of human documentation. Its onsite scribes shadow physicians in emergency departments, clinics, and hospital floors, freeing doctors to focus solely on patient interaction.

The TeleScribes programs extend that model virtually; a secure audio or video link connects a remote scribe who types directly into the chart in real time. Practices choose coverage windows — peak hours only, nights, weekends — giving them cost control without sacrificing note quality.

For institutions that prize proven processes over bleeding-edge tech, ScribeAmerica provides a comfortable bridge. And with its new Speke ambient AI tool, the company quietly adds a second notch on the belt of best AI medical assistant services — proof that legacy players can still innovate without losing sight of reliability.

• Key features: Onsite and remote scribes, 120-hour training program, Speke AI option, nationwide reach
• Pricing: Custom contracts; industry averages run $18–$25 per scribe hour

Conclusion

Picking a digital partner is less about chasing trending jargon and more about matching real‑world pain points to proven answers. Each vendor above shines in its own lane: some deliver end‑to‑end voice automation, others offer rock‑solid human scribes, and a few blend both for a seamless workflow. Let your shortlist mirror your biggest bottlenecks — whether it’s front‑desk overload, note fatigue, or compliance anxiety — while keeping an eye on the top virtual medical assistant services that can scale with you.

Start by mapping integrations. If your EHR is the clinic’s central nervous system, an assistant that sits outside it will always feel clumsy. Likewise, weigh the change‑management load: a packed schedule might adopt live scribe support faster than a full AI rollout, whereas a born‑in‑the‑cloud telehealth group could leap straight to automation.

Whichever road you choose, the best AI medical assistant services keep pushing the bar higher on accuracy, security, and clinician happiness. Pilot first, measure the hours you win back for patient care, then iterate. Soon you’ll wonder how you ever ran a practice without a digital sidekick quietly nudging, “Next patient’s ready — we’ve handled the rest.”

If you want to feature your virtual medical assistant or AI support service on this list, email us or submit a form in the Top Choices section. After a thorough assessment, we’ll decide whether it’s a valuable addition.