Choosing between IT support companies in Perth is mostly about fit. A ten-person accounting practice in West Perth, a mining services contractor with sites in the Pilbara and an aged care provider each need very different things from a managed service provider, even though almost every provider promises help desk support, cyber security and Microsoft 365.
Our list of the top IT support companies in Perth for 2026 covers managed IT providers with a stated office in Greater Perth, from the CBD and Subiaco to Osborne Park, Balcatta, Wangara and Burswood. We checked each firm’s services, certifications and pricing details on its own website. Where a provider did not publish something, such as a founding year or prices, we have left it out rather than guess.
Two things matter more in WA than elsewhere. Perth is spread out, so the distance between your office and the provider’s engineers affects onsite response, and many local firms have staff or sites in regional WA. Cyber security expectations have also risen, with frameworks such as the Essential Eight and SMB1001 now common in tenders and insurance forms. For more local business services, visit the Perth hub.
IT Support Companies In Perth At A Glance
Company
Based In
Best For
Known For
Qbit IT Solutions
West Perth and Westminster
Mid-market WA businesses and government
WA-owned MSP with ISO certifications
Epic IT
North Perth
Firms of 20 to 500 staff wanting cyber and AI help
Managed IT since 2003
Austin Technology
Subiaco
Businesses wanting a published starting price
Plans from $45 per person per month
Office Solutions IT
Osborne Park and Mandurah
SMEs with offices in WA regions
Supporting SMEs since 1996
Command I.T. Services
Balcatta
Pilbara and resources sector operators
Offices in Karratha and Port Hedland area
Bremmar
Osborne Park
Not-for-profits, aged care and disability services
Microsoft cloud and digital transformation
FocusNet Technology
East Perth
Insurance, finance and healthcare offices
24/7 managed IT and ISO certification
Metrowest IT
Wangara
Small northern suburbs offices and trades
Per-user or ad hoc support since 1999
Catalytic IT
Burswood
Schools and Apple-based workplaces
Apple Consultants Network member
Best IT Support Companies In Perth
1. Qbit IT Solutions — WA-Owned Managed IT Provider With Two Perth Offices
Qbit IT Solutions has offices at 1/45 Ord Street, West Perth, and on Wanneroo Road in Westminster, and says it was founded in 2006 by two people in a small office. It now reports more than 50 full-time staff. Services cover managed IT support, cyber security including Essential Eight and SMB1001 work, Microsoft 365 and SharePoint, cloud, backup and business continuity, business phones and NBN, cabling, hardware and office relocations.
Its credentials are unusually thorough: ISO 9001, ISO 27001, ISO 45001, ISO 14001 and SMB1001 Gold, plus approved supplier status under the WA Government ICT Services Common Use Arrangement. Qbit says it ranked first among Western Australian-owned providers in Cloudtango’s 2026 MSP Select list. It highlights accounting, mining and resources, legal and mid-market WA businesses. Its own pricing guide suggests most Perth businesses pay between $110 and $250 per user per month, excluding GST. It suits established firms and agencies that need documented security and compliance.
2. Epic IT — North Perth MSP Combining Managed IT, Cyber And AI
Epic IT’s Perth headquarters is at Unit 2, 62 Angove Street, North Perth, and it also has offices in Brisbane and Sydney. The company says it has worked with Australian businesses since 2003 and has more than 40 specialists across AI, cyber security, business intelligence and integrations. Managed IT includes support, virtual CIO services, procurement, Azure and Microsoft 365, alongside cyber services such as Essential Eight, SMB1001, ISO 27001 certification support and penetration testing.
Epic IT is ISO 27001 certified, SMB1001 Gold certified, a Microsoft Solutions Partner for Modern Work and an approved supplier under the WA Government ICT services arrangement. It displays CRN Fast50 recognition for several years. It targets organisations with 20 to 500 or more staff in legal, education, construction, engineering, healthcare, mining and not-for-profit sectors. It offers a free infrastructure audit and states a 90-day satisfaction guarantee. It suits growing firms that want AI and cyber advice from the same provider as their day-to-day support.
3. Austin Technology — Subiaco IT Support With Published Per-User Pricing
Austin Technology is based at Level 2, 541 Hay Street, Subiaco, and supports Perth metro and regional WA onsite. It says it has a team of more than 30 people looking after over 300 businesses. Services are grouped into managing devices and networks through a service desk, securing systems with Essential Eight and SMB1001 work, modernising with cloud and Microsoft 365, and innovating with AI, Copilot, virtual CIO and IT projects. Phone systems, business internet and procurement are also offered.
Its biggest point of difference is transparency on price: the Austin Essentials plan starts from $45 per person per month excluding GST, with the final cost depending on users, devices and security needs. The firm holds ISO 27001, ISO 9001 and SMB1001 Gold certification, and it reports no onboarding fee. Sectors include healthcare, professional services, law, engineering, construction and mining. It suits small and mid-sized businesses that want a clear starting price before booking a consultation.
4. Office Solutions IT — Osborne Park Provider With Mandurah And Regional Offices
Office Solutions IT lists its Perth office at 78 Hasler Road, Osborne Park, with a second WA office in Mandurah and further locations in Bunbury, Karratha, Melbourne and Sydney. It says it has supported Australian SMEs since 1996 and reports more than 1,000 clients. Services include managed IT, on-demand support, cyber security, AI consulting, virtual CIO, cloud, IT projects, communications, Microsoft 365 and hardware procurement.
The firm is a Certified B Corporation and holds ISO 9001 and ISO 45001 certification. It is a Microsoft Solutions Partner for Azure and Modern Work, a WALGA Preferred Supplier and a member of the Association of Mining and Exploration Companies. It reports a top two ranking in Cloudtango’s 2025 Australian MSP list. Industry pages cover accounting, healthcare, legal, resources, not-for-profit and engineering. It suits SMEs of up to 500 staff, particularly those with offices in Perth and the Peel, South West or Pilbara regions.
Command I.T. Services has its Perth office at 13a/160 Balcatta Road, Balcatta, plus offices in Karratha and the Port Hedland area, so it can support businesses with staff in both the metro area and the Pilbara. Services include IT support and managed services, cabling and CCTV, business phone systems, IT audits and health checks, disaster recovery, printers and copiers, and remote support. Its site footer dates the business to 2002.
The company lists itself as a WALGA Preferred Supplier and a Microsoft Silver Partner, and says it was named among the top 50 managed service providers in Australia in 2022 and an MSP 501 winner in 2021 and 2022. Clients range from government and large enterprises to small businesses, with testimonials from a marine operator, real estate offices, contractors and schools. It suits resources sector suppliers and regional operators that want one provider covering Perth and the North West.
6. Bremmar — Osborne Park Microsoft Specialist For Not-For-Profits
Bremmar’s Perth office is at 130 Main Street, Osborne Park. It describes itself as an IT company specialising in business IT support, managed IT services and IT consulting, with in-house Microsoft 365 and Azure specialists. Its work extends beyond the help desk into digital transformation consulting, process automation, Microsoft cloud migration, collaboration and information management, and cyber security.
The firm shows ISO 27001 and ISO 9001 certification and was a finalist for Microsoft’s Nonprofit Partner of the Year in 2021. Its stated sectors are not-for-profit, aged care, disability services and mining. That focus matters, because community organisations often rely on discounted Microsoft licensing and grant-funded projects, and need a provider that understands both. The site does not give a founding year or headcount. It suits charities, aged care and disability providers that want help moving to Microsoft cloud tools as well as ongoing support.
FocusNet Technology says its service team is based in East Perth and that it has operated for more than 20 years. Its managed IT offer includes 24/7 support, IT management and virtual CIO services, internet services and procurement. It also provides IT strategy, cloud services such as virtual desktops, Microsoft 365 management and cloud telephony, business automation, and cyber security health checks, staff training and penetration testing.
The firm shows ISO 27001 and ISO 9001 certification and follows ITIL 4 practices. Its target sectors are insurance brokers and underwriters, accounting and finance firms, healthcare providers and medical centres, aged care, and engineering and manufacturing. Members of AMA WA receive discounted cyber audits and security awareness training, a useful perk for medical practices. FocusNet also offers web design and digital marketing. It suits regulated offices that hold sensitive client data and want round-the-clock support.
8. Metrowest IT — Wangara IT Support For Small Offices Since 1999
Metrowest IT operates from 64 Volcanic Loop, Wangara, in Perth’s northern suburbs, and says it has been building IT solutions since 1999. Its services are IT solutions and support, backup and data recovery, cloud solutions, spam and email filtering, cyber security and IT consulting, with Microsoft Azure and Teams among the platforms it supports. Partner logos include Veeam, WatchGuard, HP and Vocus.
Metrowest offers two ways to pay: a managed service plan charged per user, or ad hoc support at a flat rate per job, though dollar amounts are not published. Its clients are small to medium white-collar businesses and trades, including architects, law firms, electrical and plumbing businesses, medical practices, engineers, accountants and financial planners. It suits small offices around Wangara, Joondalup and the northern corridor that want a nearby provider and the option of paying only when something goes wrong.
9. Catalytic IT — Burswood Apple Specialists For Schools And Small Business
Catalytic IT has its WA office at 111 Burswood Road, Burswood, and a second office in Devonport, Tasmania. It offers consultancy, managed services, procurement and Jamf, the device management platform widely used for Mac, iPad and iPhone fleets. Its specialties include strategic planning, mobile device management, security, wireless networks and Apple support.
The firm is a member of the Apple Consultants Network and shows a Great Place to Work certification badge. It says it helps schools, small businesses, local government and medical practices, and lists not-for-profits among its sectors. Apple-focused managed service providers are less common than Windows-focused ones, so Catalytic IT fills a specific gap. The site does not state a founding year or team size. It suits schools running iPad programs and creative or medical offices that run mainly on Apple devices.
How To Choose An IT Support Company In Perth
How Much Do Managed IT Services In Perth Cost?
Most providers charge per user or per device each month, and few publish prices. Austin Technology lists a starting price of $45 per person per month for its entry plan, while Qbit’s own pricing guide suggests most Perth businesses pay between $110 and $250 per user per month for fuller coverage. Ask what is included, especially after-hours support, onsite visits, security tools and project work, since these often sit outside the base fee.
Which Security Frameworks Should My Provider Know?
The Australian Signals Directorate’s Essential Eight is the baseline many insurers, government buyers and larger clients now ask about, and SMB1001 is a newer staged certification aimed at small and medium businesses. A provider that holds ISO 27001 itself has had its own information security audited. Ask how the provider will measure your current maturity, what it will change, and how it reports progress.
How Fast Can They Get Onsite?
Remote support resolves most issues, but hardware faults, network problems and office moves need someone onsite. Perth stretches from Two Rocks to Mandurah, so check where the provider’s engineers are based and ask for written response times by priority level. If you have sites in regional WA, ask whether the provider has local staff there, as Office Solutions IT and Command I.T. Services do, or relies on partners.
What Should The Contract Cover?
Look for a clear service level agreement, the contract length, exit terms, and how your passwords, documentation and admin access are handed back if you leave. Ask about onboarding fees and whether there is a trial or guarantee period. Several Perth providers now offer satisfaction guarantees, which reduces the risk of switching.
Does Industry Experience Matter?
Yes. Medical practices, law firms, accountants, mining contractors and not-for-profits each use specialist software and face different compliance rules. A provider with existing clients in your sector will already know your practice management system, record-keeping obligations and common problems. Ask for references from businesses similar to yours in size and industry.
Conclusion
For businesses that need IT support Perth providers can back with certifications, Qbit, Epic IT and Austin Technology stand out, with Austin the easiest to budget for thanks to its published starting price. Office Solutions IT and Command I.T. Services suit firms with regional WA operations, while Bremmar, FocusNet, Metrowest IT and Catalytic IT serve specific sectors and office types well.
Shortlist two or three IT support companies in Perth, ask for a written assessment of your current setup and compare what each includes in its monthly fee. If you are setting up a new business, our guide on how to start a business in Australia covers the other early decisions.
