In a city the size of Wichita, reputation travels fast. A string of one-star reviews can push a contractor out of the Google map pack, a news story can follow an executive for years, and a public dispute can shape how a nonprofit or hospital is seen long after it is resolved.
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Reputation management in Wichita comes in two broad forms. Marketing agencies handle the everyday side: generating new reviews, responding to complaints and pushing positive pages up in search results. Public relations advisers handle the high-stakes side: crises, media inquiries, disputes and executive communications.
We reviewed each firm’s own website and stated services to build this list, and every company here has a Wichita presence. The entries explain which kind of reputation work each firm does best, so you can match the provider to the problem.
| Company | Best For | Strengths | Key Fact |
| 1. Reputation Quality | Crises, disputes and executives | Advisory and media representation | Led by Michael Toebe |
| 2. Bothner & Bradley | Issues management and crises | Media and community relations | Downtown Wichita PR firm |
| 3. Get Local | Review growth for local businesses | Reputation tools plus CRM | Founded 2016 |
| 4. RSM Marketing | Contractor reviews | Review requests and testimonials | Serving contractors since 2010 |
| 5. Residual Rank | Reputation repair in search | Local SEO and ads | Owner-led |
| 6. Lee Media Group | Reviews within a full digital plan | SEO, social and email | Founded 2008 |
| 7. Big Corner Creative | Review management for SMBs | Full-service creative | Google Partner |
| 8. Lindeman Collective | Mission-driven organizations | PR, marketing and advertising | 40+ years combined |
| 9. Nye & Associates | PR inside a marketing plan | Public opinion campaigns | 40+ years in business |
| 10. Wichita Designs | Budget review management | Local SEO and content | Custom packages |
Reputation Quality is the Wichita practice of Michael Toebe, who works with individuals and organizations whose reputations are under stress. Services start with consulting on a specific dispute, scandal or crisis, delivered in person, by phone or by video, and extend to ongoing reputation advisory and chief executive advisor services.
Toebe also acts as a communications representative, handling media relations and crisis communications on a client’s behalf, and offers executive coaching, roundtables for small groups of leaders, and training. Law firms, medical practices, higher education and political campaigns are among the groups he supports.
Bothner & Bradley is a public relations counseling firm in downtown Wichita. Vera Bothner previously headed the state’s largest advertising and public relations firm and consulted for the Kansas Health Foundation, and over her career has counseled dozens of organizations on branding, issues management, community relations and crises.
The firm’s services include media relations, board relations and community relations, plus the letters, direct mail, websites and other materials needed to reach a target audience. For organizations facing a sensitive public issue, that senior, counsel-led approach is the right starting point.
Get Local was founded in Wichita in 2016 and is led by CEO Jeff Moore. It offers reputation management as a dedicated product, aimed at local businesses that need a steady flow of reviews and a quick way to respond to them.
Reputation work is paired with local SEO and an all-in-one CRM, so review requests can go out automatically after each job and the results feed directly into map rankings. Service businesses that live and die by Google reviews are the natural fit.
RSM Marketing has served residential and commercial contractors since 2010 and keeps an office in Wichita. Its reputation management service focuses on review solicitation, using strategies and software that make asking every customer for a review routine.
It also builds testimonial features into client websites and handles negative review management, all with the aim of raising star ratings and local map rankings. Roofers, remodelers, HVAC companies and plumbers will recognize their own problems in its approach.
Residual Rank is an owner-led Wichita agency that lists reputation repair among its core services. Because the same team runs local SEO, Google Maps listings and paid search, it can push accurate, positive pages and profiles up while working on the reviews that drag a business down.
The agency deliberately keeps its client list small to give each account more attention, and it says it has more than 16 years of experience. Local clients include Harris Dream Clean and Wichita Interlock.
Lee Media Group, in the Garvey Center downtown since 2008, offers reputation management as part of a complete digital practice that also includes SEO, paid search, social media and email marketing.
For businesses that want reviews, social channels and search visibility handled together, that integration avoids gaps between vendors. Clients include Marriott Wichita, Patterson Legal Group and Kansas Imaging Consultants.
Big Corner Creative includes review management in its digital marketing services, alongside search, display, video and social advertising. The West Kellogg agency is a Google Partner and also runs websites, photography, video and traditional media.
That breadth suits local businesses that want reputation handled by the same team producing their ads and website, so the message customers see in reviews matches everything else.
Lindeman Collective is a husband-and-wife marketing, public relations and advertising team with more than 40 years of combined experience. Its PR work helps clients attract attention and build trust with the audiences that matter to them.
Clients include Wichita State University, Music Theatre Wichita, the Kansas Leadership Center and Presbyterian Manors of Mid-America. Mission-driven organizations that need a steady public voice will find a natural partner here.
Nye & Associates has been in business for more than 40 years and is led by CEO Ruth Johnson. The agency integrates public relations into its marketing, branding and advertising work and says it has helped clients influence public opinion, attitudes and actions.
Its Smarter Marketing method starts with a written plan, which makes it a good fit for organizations that want to build reputation steadily over time rather than react to a single incident.
Wichita Designs offers review management within its customized SEO and online marketing packages, alongside local SEO, content and email marketing. The agency says it has a solution for every budget.
Small businesses that want help collecting and responding to reviews without a large retainer can start with a modest package and add services as they grow.
Low star ratings and too few reviews call for a marketing agency with review software. A lawsuit, media story or public dispute calls for an experienced PR adviser. Matching the provider to the problem is the most important decision you will make.
Ask for specifics: how reviews will be requested, who writes responses, which search results they expect to influence, and how media inquiries will be handled. Be cautious of anyone who promises to delete legitimate reviews or guarantees a story will disappear.
Useful measures include average star rating, review volume, map pack position, the sentiment of the first page of search results for your name, and media coverage. Agree on them before work starts.
Executives and organizations in a crisis need advisers who keep confidences and can speak calmly for them. Ask for references and how the firm has handled sensitive matters before, without breaching other clients’ privacy.
Reputation management in Wichita splits between crisis and communications advisers like Reputation Quality and Bothner & Bradley, and review-focused agencies like Get Local, RSM Marketing and Residual Rank. Decide which problem you are solving first, then choose a provider whose methods and measures fit it. For search visibility beyond reviews, compare the top SEO agencies in Wichita.