Best Reputation Management Services For Plastic Surgeons In 2027
David Roberts
Founder & CEO - ReVerb
11.13.2026
Last updated: November 12, 2026
The best reputation management services for plastic surgeons in 2027 are Etna Interactive for a long-established aesthetic reputation program, Birdeye for HIPAA-safe review generation across many platforms, and Podium for text-based review requests. Rosemont Media and Ceatus Media Group round out the top five for practices that want reviews handled by their marketing agency.
More than 70% of prospective patients read reviews before choosing a plastic surgeon, and AI assistants now summarize those reviews when patients ask for recommendations. Plastic surgeons also face tight HIPAA limits on how they can respond, which makes a specialist approach important.
At a glance
Provider
Type
Best for
Etna Interactive
Aesthetic marketing agency
Full reputation programs for surgeons
Birdeye
Software
HIPAA-safe review requests and monitoring
Podium
Software
Text-based review requests and messaging
Rosemont Media
Aesthetic marketing agency
Review generation including RealSelf
Ceatus Media Group
Aesthetic marketing agency
Reviews plus directory exposure
Reputation.com
Software
Multi-location groups and health systems
Weave
Software
Reviews within phones and patient messaging
Repugen
Software
Healthcare review generation
Doctible
Software
Physician review and patient communication
Aesthetix CRM
Aesthetic CRM
Automated, compliant review responses
How we evaluated
We compared review generation on Google and RealSelf, HIPAA-safe response tools, monitoring, negative review handling, AI search visibility, aesthetic experience and integrations with practice software. No provider paid to be listed.
The 10 best reputation management services for plastic surgeons in 2027
1. Etna Interactive
Etna Interactive has run reputation management for plastic surgeons and med spas for two decades, tying reviews to local rankings and its broader marketing programs.
2. Birdeye
Birdeye automates HIPAA-safe review requests by text and email after each appointment and monitors reviews across platforms. Its 2026 research found healthcare review volume grew more than 36% year over year.
3. Podium
Podium started as a text-based review tool and now adds messaging and payments, widely used by med spas and surgical practices.
4. Rosemont Media
Rosemont Media includes review generation, naming RealSelf among its target review sites, inside its plastic surgery marketing programs.
5. Ceatus Media Group
Ceatus Media Group pairs review generation with directory exposure for plastic surgeons.
6. Reputation.com
Reputation.com offers centralized review and survey management for multi-location groups and health systems.
7. Weave
Weave combines phones, texting and review requests for medical and aesthetic practices.
8. Repugen
Repugen focuses on healthcare review generation and reputation strategy.
9. Doctible
Doctible provides review management and patient communication tools for physicians.
10. Aesthetix CRM
Aesthetix CRM automates compliant responses to patient reviews as part of its aesthetic CRM.
Reputation tips for plastic surgeons
Prioritize Google and RealSelf. Google drives local discovery; RealSelf is where patients research specific procedures.
Never confirm a patient relationship in a public reply. HIPAA limits what you can say, even if the patient posted details.
Ask at the right moment, such as after a successful follow-up visit.
Respond to every review with a short, general, professional message.
Frequently asked questions
Can a plastic surgeon remove a negative review?
Only reviews that break platform rules, such as fake or off-topic reviews, can be removed. The best defense is a steady flow of genuine positive reviews.
How should a surgeon respond to a negative review?
Keep it brief, avoid any patient details, thank the reviewer and invite them to contact the office directly.
Related on ReVerb
See our reputation management hub, the top plastic surgery marketing agencies and the Plastic Surgery Marketing hub.
