ChiroTouch Vs Genesis Chiropractic Software: 2026 Comparison
David Roberts
CEO and Founder of ReVerb
10.18.2026
ChiroTouch and Genesis Chiropractic Software are two of the longest-running names in chiropractic software, and both now sell cloud platforms with AI-assisted SOAP notes, integrated claims and patient engagement tools. The biggest change buyers need to know about in 2026 is on the Genesis side: Genesis now operates as part of ClinicMind, and its site describes the product as “formerly Genesis, now ClinicMind EHR.” If you are comparing ChiroTouch vs Genesis today, you are really comparing ChiroTouch with the ClinicMind platform that Genesis customers are moving onto.
For this comparison we checked every feature and pricing claim on the vendors’ own websites at the time of writing, and we only quote prices the vendors publish themselves. For a wider view of the market, see our chiropractic marketing hub and our existing roundup of the top chiropractic practice management software.
Quick verdict: choose ChiroTouch if you want a chiropractic-only platform with tiered plans, built-in AI charting and patient engagement features, and you are happy to run billing in-house with its billing and clearinghouse add-ons. Choose Genesis (ClinicMind) if you want usage-based pricing you can see up front, the option to outsource billing to the same vendor that runs your EHR, or extras like credentialing and a staffed virtual front desk from one company.
ChiroTouch Vs Genesis At A Glance
Feature
ChiroTouch
Genesis (ClinicMind)
Deployment
Cloud EHR and practice management; also supports existing server customers
Cloud, with multi-location access from a single login
Best for
Chiropractic practices that bill in-house and want tiered AI features
Practices that want per-visit pricing or outsourced billing from their EHR vendor
Scheduling
Natural-language smart scheduling, automated text and email reminders
US-based phone and chat support, Mon to Fri 8 a.m. to 8 p.m. ET, 24/7 emergency line
What Is ChiroTouch?
ChiroTouch is chiropractic EHR and practice management software covering scheduling, charting, billing, patient management and reporting. The company markets its current product as cloud-based, while its contact page still lists support lines for both cloud and server customers. ChiroTouch frames its product around two practice types, ChiroTouch Core for cash-based practices and ChiroTouch Advanced for insurance billing, and sells it in three plan tiers: Start, Grow and Scale.
Its AI assistant, Rheo, is central to the 2026 product. ChiroTouch says Rheo transcribes English speech in real time during visits without storing the audio, drafts SOAP notes from intake responses and prior notes, and runs a Compliance Scan to flag documentation gaps and risky billing codes. Add-ons include CT Pay for payments, CT InForms for intake, CT Verify for eligibility and CT SmartFit for exercise programs.
What Is Genesis Chiropractic Software?
Genesis Chiropractic Software is a chiropractic EHR that now runs under the ClinicMind brand. Visiting the Genesis domain takes you to ClinicMind’s Genesis page, which explains the transition: Genesis Classic users move to ClinicMind Classic with the same workflows and an upgrade path, while Genesis Latest users are already on ClinicMind with their data and workflows carried over. ClinicMind says migrations from Classic include a dedicated trainer.
The ClinicMind platform covers SOAP notes, care plans, scheduling, documentation and billing in one cloud system, and connects to ClinicMind’s own services: PatientHub for patient self-service, ClinicMind RCM for billing, CredEdge for credentialing, ClinicMind Pay for payments and a Virtual Front Desk staffed by live people. ClinicMind describes the EHR as ONC-certified and lists its contact address in Belleair Bluffs, Florida.
Documentation And SOAP Notes
Both platforms now lead with AI documentation, so the differences are in the details. ChiroTouch offers custom SOAP templates, prebuilt and custom macros, preloaded templates and automated CPT code bundles in its Advanced edition, plus the Compliance Scan before claims go out. On the pricing page, the Start tier includes basic AI charting with Rheo, and the Grow tier adds the AI Scribe and advanced AI charting.
Genesis, as ClinicMind EHR, generates SOAP notes from spoken input or from selected exam findings, and its macros carry over from visit to visit, which suits the repeat-visit rhythm of most chiropractic care plans. ClinicMind claims charting time drops by up to 75 percent; ChiroTouch claims up to 92 percent less documentation time with Rheo. Both figures are vendor claims, so the best test is to chart a few of your own typical visits in each system during a demo.
ChiroTouch: Rheo AI drafting and AI Scribe, custom SOAP templates, CPT code bundles, Compliance Scan
Genesis (ClinicMind): AI SOAP notes from voice or exam findings, carry-forward macros, care plans and outcomes in the same platform
Scheduling And Patient Experience
ChiroTouch’s Smart Scheduling lets front desk staff create, reschedule and search availability in natural language, and every plan includes automated text and email reminders, a patient portal and digital intake with AI summarization. Higher tiers add marketing-style features: Grow includes reputation management, automatic patient recall and multi-location support, and Scale adds an AI review responder, AI-powered campaigns and lead management.
Genesis (ClinicMind) offers automated reminders, two-way texting, patient self-scheduling and multi-location scheduling. Its PatientHub portal lets patients book appointments, complete intake forms, view visit summaries and pay balances online, and intake forms can be embedded on your website. ClinicMind also offers a check-in kiosk and a Virtual Front Desk, where live staff handle scheduling and insurance verification for your clinic. That last option is unusual among chiropractic EHRs and can help small practices that struggle to staff the front desk.
Billing And Claims
Billing is where the two vendors differ most. ChiroTouch is software you run yourself. Its Advanced edition targets private insurance, Medicare, personal injury and workers’ compensation billing, and its pricing page lists a CT Billing Suite add-on (practice ledger, bulk statements and superbills, advanced AR views, AI compliance scans) and an Integrated Clearinghouse add-on that requires the Billing Suite. The clearinghouse covers electronic claims, claims scrubbing, real-time eligibility verification and ERA auto-posting, priced either by monthly claim volume or as an unlimited plan subject to fair use. ChiroTouch also offers claims connections through Trizetto (CT ProClear) and Change Healthcare (CT MaxClear).
Genesis (ClinicMind) gives you a choice of who does the work. The software includes an integrated clearinghouse with real-time eligibility checks, electronic remittance and denial tracking, and handles claims submission, payment posting and A/R follow-up in one workflow. On top of that, ClinicMind sells three billing models: In-House Billing, where your team uses ClinicMind’s claims technology; a Fully Managed Billing Service, where ClinicMind’s billing team handles follow-up and appeals; and a Cash-Only option for practices that do not bill insurance. If you are weighing outsourced billing more broadly, our list of the best chiropractic billing services compares other providers.
Pricing
ChiroTouch does not publish prices. Its pricing page lists the Start, Grow and Scale tiers with their features and asks practices to contact sales or book a demo for a quote. Costs depend on the tier, your provider and location count, and add-ons such as CT Pay, the Billing Suite and the clearinghouse, whose claims pricing is based on monthly claim volume. ChiroTouch also mentions special pricing for new practices through its CT Launch program. Our ChiroTouch review and pricing guide explains what drives a ChiroTouch quote in more detail.
Genesis (ClinicMind) publishes pay-per-visit pricing. At time of writing, ClinicMind’s chiropractic pricing page lists every plan as starting at $2 per visit, with the billing model changing what is added on top:
ClinicMind Chiropractic Plan
Listed Price At Time Of Writing
Cash-based
$2 per visit; no-shows are not charged
In-house billing
$2 per visit plus a fee per submitted claim (amount not published)
Fully managed billing service
$2 per visit plus a percentage of insurance reimbursement (percentage not published)
ePrescribe add-on
From $48 per prescriber per month
Telehealth add-on
From $40 per provider per month
Virtual Front Desk add-on
From $300 per month, including the first 300 minutes, then $1.25 per minute
CredEdge credentialing
Custom pricing per NPI per month
ClinicMind notes that multi-location, enterprise and high-volume practices may get custom pricing, that traditional monthly pricing may be available on request, and that prices can change based on specialty, practice size, number of NPIs, billing model and add-ons. Setup fees and contract terms are not listed on the pricing page, so ask about both. Older articles that quote flat monthly Genesis plans may be out of date now that Genesis is sold through ClinicMind.
Support And Onboarding
ChiroTouch says every plan includes unlimited support and guided onboarding, and its plan comparison lists a dedicated onboarding specialist for all three tiers. ClinicMind lists support hours of Monday to Friday, 8 a.m. to 8 p.m. Eastern, with a 24/7 emergency line, describes its support team as US-based and reachable by phone and chat, and assigns a dedicated trainer to practices migrating from Genesis Classic.
If you are a current Genesis Classic user, the migration to ClinicMind is a natural moment to compare alternatives, since you will be retraining staff either way. Ask both vendors which records migrate, how long a typical cutover takes, and who checks the imported data before go-live.
Who Should Choose ChiroTouch
Chiropractic practices that want to keep billing in-house with a mature claims toolset
Clinics that value tiered plans with built-in reputation management, patient recall and AI-driven campaigns
Practices that want AI documentation and a compliance scan included in the core product
Groups that are comfortable with quote-based pricing negotiated with sales
Who Should Choose Genesis (ClinicMind)
Practices that want transparent, usage-based pricing they can model before a demo
Clinics that want the option to outsource billing to their EHR vendor instead of hiring billers
Cash-based practices that prefer a per-visit price with no charge for no-shows
Practices that want credentialing, telehealth and a staffed virtual front desk from one vendor
Existing Genesis users who want continuity of workflows on the ClinicMind platform
Yes, but under the ClinicMind name. The Genesis website now redirects to ClinicMind, which describes the product as “formerly Genesis, now ClinicMind EHR.” Genesis Classic users are moving to ClinicMind Classic, and Genesis Latest users are already on ClinicMind.
How Much Does Genesis Chiropractic Software Cost?
At time of writing, ClinicMind lists its chiropractic plans as starting at $2 per visit. Practices that bill insurance pay either a per-claim fee (in-house billing) or a percentage of reimbursement (fully managed billing) on top, and add-ons such as ePrescribe and telehealth are priced separately.
Does ChiroTouch Publish Its Prices?
No. ChiroTouch lists its Start, Grow and Scale tiers and their features, but pricing is provided by quote through its sales team or a demo.
Which Is Better For Insurance Billing?
Both handle insurance well. ChiroTouch suits practices that want to run claims in-house with chiropractic-specific tools and a compliance scan. Genesis (ClinicMind) suits practices that want the option to hand claims follow-up and appeals to the vendor’s own billing team.
Conclusion
The ChiroTouch vs Genesis decision now comes down to two different business models. ChiroTouch sells a chiropractic-specific software platform in tiers, priced by quote, with strong AI documentation and patient engagement tools for practices that do their own billing. Genesis, now ClinicMind EHR, sells a cloud platform priced per visit and wraps it in optional services, from fully managed billing to credentialing and a live virtual front desk. Model your monthly visit and claim volume against ClinicMind’s published rates, get a written quote from ChiroTouch, and pick the one whose costs and workflow match the way your practice actually runs.
