Unfortunately, even a single negative headline or a video clip taken out of context can undo years of trust.
Public perception doesn’t wait for the facts, and often before you know it, your name is making headlines for all the wrong reasons. This is where crisis reputation consultants come in. They work behind the scenes to shape the narrative and protect your credibility through media strategy, stakeholder communication, online reputation repair, and executive visibility.
If you’re in the middle of a crisis or want to be prepared for one, here are some of the top crisis reputation management consultants you can rely on.
Best Crisis Reputation Management Consultants
Reputation911 is a leading online reputation management company that has been empowering businesses and individuals to manage their online reputation since 2010. Home to the best crisis reputation management consultants in the United States, Reputation911 implements tailored strategies to help you regain control of the narrative and rebuild public trust during and after a crisis.
It’s worth mentioning that the company has broad experience working with executives. The executive crisis management consultants at Reputation911 specialize in navigating high-stakes situations that can significantly impact personal and professional reputations. Some examples of the issues they handle include harassment allegations, malpractice allegations, fraudulent claims, and negative or fake news coverage.
- Services & expertise: crisis reputation management, content removal, online review management, internet privacy, search engine suppression
- Location: Mendon, MA, USA
- Industries they serve: Legal, Business Services, Transportation, Healthcare, Arts, Entertainment & Music, Fashion
- Clients: Love Books LLC, celebrities, doctors, athletes, CEOs
NetReputation offers its top crisis reputation management consultants to help organizations overcome the negative news and information that can harm their reputation. The expert crisis response team at NetReputation develops robust strategies that allow you to communicate clearly and confidently in the face of industrial accidents, data breaches, or organizational misdeeds.
To ensure a swift and effective response, NetReputation provides end-to-end support that includes risk evaluation, communication planning, and reputation recovery. Their approach is built on identifying early warning signs and tailoring crisis response plans to each client’s specific vulnerabilities. By anticipating public reaction, the team helps organizations stay prepared and minimize damage.
- Services & expertise: crisis reputation management, public relations, content removal, online review management, branding, search engine optimization
- Location: Sarasota, FL, United States
- Industries they serve: Business Services, Consumer Products & Services, Politics, Automotive, Hospitality & Leisure, Information Technology, Legal
- Clients: WhiteHat, DominiqArt, Atlantic International Capital, Cielito’s Cleaning Service, FJ Holdings, and others
Rhino Reviews is a team of experienced online reputation management specialists that work with small and midmarket businesses, helping them move the focus back to the positives, be it a trending tweet, a viral video, or a blog post gaining traction.
The team provides assistance with internal issues, such as negative reviews left by disgruntled employees or the leak of private information. The agency can also help you with technical setbacks like Google Business listing suspensions. If a listing is taken down due to a competitor’s false report, Rhino Reviews works to get it reinstated quickly and strengthen your online presence against future disruptions.
- Services & expertise: crisis reputation management, online review management, business profile management, public relations, digital strategy
- Location: Philadelphia, PA, United States
- Industries they serve: Business Services, Consumer Products & Services, Dental, Hospitality & Leisure, Legal, Manufacturing
- Clients: DocuVault, Reybold Group, Park Power, Frontpoint Security, MyFootPath, Spacesaver Storage Solutions, and others
If you’re looking to hire crisis reputation consultants with extensive experience, consider Gregory FCA. Backed by over three decades in the industry, the agency takes pride in its proactive, results-driven approach, deep industry knowledge, and relentless commitment to truly understanding each client’s story. With offices in New York City, Boston, Philadelphia, and London, professionals at Gregory FCA serve clients globally.
In addition to providing top crisis PR consultants, Gregory FCA helps organizations stay ahead of reputational risks with a full range of services, from planning and training to scenario mapping and rapid response. The team also works on long-term reputation-building campaigns.
- Services & expertise: crisis communications, reputation management, public relations, social media management, video production
- Location: New York, NY, United States
- Industries they serve: Financial Services, Information Technology, Manufacturing, Real Estate
- Clients: Llamasoft, Navis, Descartes, Merit Financial Advisors, Oticon, Scuf Gaming, United Capital, and others
The next notable name on our list of the best crisis communications consultants, 10 to 1 Public Relations has been delivering targeted public relations services that help clients achieve their goals since 2012. The agency serves B2B and service-focused B2C clients across a wide range of sectors.
Among its multiple offerings, 10 to 1 Public Relations provides award-winning crisis communication solutions designed to protect your reputation before, during, and after a crisis. From developing a proactive Media Emergency Playbook to guiding real-time response and recovery, their top crisis PR consultants help simplify messaging, manage media, and support internal communications.
- Services & expertise: crisis communications, corporate communications, branding, social media management, marketing strategy
- Location: Scottsdale, AZ, United States
- Industries they serve: Business Services, Information Technology, Real Estate, Utilities, Telecommunications, Financial Services, Supply Chain, Logistics & Transport, Government, Healthcare, Dental
- Clients: Intel, Firstbank, YellowBird, Phamatech, Dexwet, Inspected, Ambulnz, Forrest Anderson, Casago, and others
Founded in 2008, Atlas Marketing specializes in simplifying the complex, a skillset that allows them to drive business growth for clients. The solutions they create address specific objectives based on a strategic process, which is rooted in strong messaging and tactical executions tailored to engage and connect with audiences.
According to Atlas Marketing, a crisis is a disruption to normal operations that leads to significant challenges, and having a plan is the best defense. That’s why the crisis communications consultants at Atlas Marketing put special effort into guiding companies through the various preparation stages of crisis communications, spanning plan development, response preparation, message planning, and media training.
- Services & expertise: crisis communications, public relations, branding, social media management, marketing strategy, web development, web design
- Location: Sewickley, PA, United States
- Industries they serve: Manufacturing, Utilities, Energy & Natural Resources, Automotive, Supply Chain, Logistics & Transport
- Clients: Zippo, International Aerospace Quality Group, Haller Enterprises, Ironworkers, Peoples Natural Gas, Hanco, and others
One of the nation’s most awarded and highly rated PR firms, Otter PR excels at delivering crisis reputation repair services. The company’s industry connections and team of communications experts are equipped to manage your crisis, communicate with key stakeholders, and ensure you and your reputation make it through unharmed.
As the experts at Otter PR promise, hiring them as your professional crisis managers can cut down on the duration and severity of your crisis and help you move on up to five times faster, even if you’re working with another crisis management firm. And even once the dust has settled, they’ll work to repair your online credibility so you can rest assured that the crisis is behind you.
- Services & expertise: crisis communications, reputation management, thought leadership, social media management, media buying, search engine optimization
- Location: St. Petersburg, FL, United States
- Industries they serve: Financial Services, Business Services, Legal, Consumer Products & Services, Hospitality & Leisure, Information Technology, Healthcare, Nonprofit, Real Estate, eCommerce
- Clients: Zeitgeist Design, PatientPartner, Bitcoin of America, Pool Punisher, Oscar Smith, Heidi Moore, Empower Energy Solutions, and others
5WPR is a full-service PR agency in New York City known for its state-of-the-art programs that engage with businesses, issues, and ideas. Founded over 20 years ago, 5WPR specializes in crisis PR, helping brands protect their reputations and navigate high-pressure situations.
The agency’s comprehensive crisis communication solutions include crisis communication planning, media relations, reputation management, crisis response, social media management, and executive communications, each designed to minimize damage and position brands for long-term recovery.
Extensive experience as a crisis PR agency, a proactive approach, customized solutions, and strong connections with key media outlets have rightfully earned this team a place among the best crisis communications consultants.
- Services & expertise: crisis communications, online reputation management, event management, influencer marketing, social media marketing, branding
- Location: New York, NY, United States
- Industries they serve: Financial Services, Healthcare, Business Services, Consumer Products & Services, Government, Nonprofit
- Clients: Samsung, AirHelp, Vizio, Kodak, CrossFit, SoftServe, Zeta, Medifast, Honor, Bluebird Botanicals, Vail Resorts, and others
If you need to hire crisis reputation consultants with proven experience working with nonprofit organizations and law firms, look no further than Red Banyan. It’s a leading crisis PR and strategic communications agency that helps organizations in these and other sectors efficiently manage high-stakes situations.
The team develops key talking points, creates internal media protocols, media trains CEOs and senior executives, and guides responses to both media and social media. They also monitor media and social platforms for brand sentiment, craft and distribute media statements, and correct inaccuracies in published articles.
Red Banyan works to prevent negative stories from becoming headlines, serves as spokespersons when needed, and implements crisis management solutions to control the narrative during any crisis.
- Services & expertise: crisis communications, online reputation management, social media management, public affairs
- Location: Fort Lauderdale, FL, United States
- Industries they serve: Legal, Nonprofit, Hospitality & Leisure, Arts, Entertainment & Music, Business Services, Consumer Products & Services, Government, Healthcare, Real Estate
- Clients: The Maryland Bankers Association, Shane and Shane Immigration Law Firm, Florida Holocaust Museum, Peak Seven, Jewish Federations of North America, and others
Communications Strategy Group is a full-cycle PR and marketing agency known for delivering the best crisis reputation management for executives, Fortune 500 companies, and challenger brands. As the experts at CSG put it, they are strategic partners that can help you solve your most difficult challenges and unlock new growth opportunities.
CSG operates from the understanding that every organization has to manage a crisis at some point, and crisis communication planning is a wise investment in the best possible outcome when the worst happens. The team at CSG helps organizations develop comprehensive reputation management and crisis communication strategies covering everything from building crisis teams to developing frameworks for proactive and reactive scenarios.
- Services & expertise: crisis communications, online reputation management, branding, social media marketing, web design, web development, video production
- Location: Denver, CO, United States
- Industries they serve: Business Services, Financial Services, Healthcare, Consumer Products & Services, Education, Energy & Natural Resources, Manufacturing, Information Technology
- Clients: ISTE, ASCD, Breakout Learning, The University of St. Augustine for Health Sciences, N Ventures, D-Orbit, CorePower Yoga, and others
Conclusion
Hiring the right crisis consultant can make all the difference between long-term damage and a well-managed recovery. As you evaluate your options, look for a partner with proven experience in your industry, a clear process for rapid response, and a track record of working with high-pressure situations.
If you want to feature your Reputation Management firm on this list, email us or submit a form in the Top Choices section. After a thorough assessment, we’ll decide whether it’s a valuable addition.
