Meta description: Compare 10 IT support Wellington providers for 2027, with verified offices, services, partners and published rates.
Quick answer: For a fully managed, certified service desk, start with IT Works or Zephyr. Base IT and Neos suit small and medium businesses that want a long-standing local provider, while Dynamite IT and IT NEAR U suit smaller offices that want flexible, pay-as-you-go help.
Wellington runs on a mix of government agencies, professional services firms and small businesses, and almost all of them need dependable IT support. The capital has a dense cluster of ministries, regulators, law firms, accountants, consultancies and not-for-profits in the CBD, plus a large base of trades, manufacturers and retailers spread across the Hutt Valley and Porirua. That mix shapes the local market for IT support Wellington firms buy. Most providers of managed IT Wellington businesses use offer a fixed monthly service for offices of 10 to 100 staff, alongside on-site call-outs, Microsoft 365 administration and cybersecurity work.
This list covers IT support companies headquartered in the Wellington region, including Wellington City, Lower Hutt and Petone. To build it, we checked each company’s own website for its location, services, partner badges, named clients and any published prices. Where a fact was not published on the company’s own site, we left it out. Use the list as a starting point for Wellington IT support, then ask each shortlisted provider for a written scope and quote.
IT Support Companies In Wellington At A Glance
Company
Location
Best For
Core Services
IT Works
Lower Hutt, Wellington
Certified managed IT for larger SMEs
Managed IT, cybersecurity, AI enablement
Zephyr
Wellington Central
Government and professional bodies
Managed services, Azure, Microsoft 365
Base IT
Lower Hutt, Wellington
Long-standing SME support
IT support, managed services
Neos
Petone, Lower Hutt
Predictable monthly user support
Core IT, security, cloud, training
Precedent
Wellington region
Cost reduction and Linux environments
Managed IT, on-site support, Proxmox
IT Business Solutions
Lower Hutt, Wellington
Owner-led support for small offices
Managed IT, Microsoft 365, security
Dynamite IT
Avalon, Lower Hutt
No-contract support plus telco
IT support, VoIP, fibre, cloud backup
IT Today
Petone, Lower Hutt
Workshop repairs and business fixes
Business IT support, repairs, data recovery
Wellington Tech Solutions
Te Aro, Wellington
IT plus security systems
Managed IT, CCTV, access control, web
IT NEAR U
Wellington region
Home offices and small businesses
Remote and on-site support, Mac and PC
Top IT Support Companies In Wellington For 2027
1. IT Works: SOC 2 Type II And SMB1001 Gold Certified Managed IT
IT Works is a Lower Hutt managed IT provider with its office at 10a Raroa Road. Its site footer dates the company to 2008, and it says it has worked with New Zealand organizations for more than 18 years. The service is organized around technology strategy and roadmaps, cybersecurity and governance, AI and Copilot enablement, managed technology operations, and projects covering cloud, Microsoft 365, networks, voice, backup and procurement.
Its security credentials are the most detailed on this list. IT Works lists itself as a Microsoft Solutions Partner, SMB1001:2025 Gold certified through CyberCert, and SOC 2 Type II assessed in 2026. It is also a member of the Hutt Valley Chamber of Commerce. The pricing page explains that it does not publish a per-user price list: instead it counts people, devices and network separately and returns a fixed monthly figure with itemized inclusions, usually within a week of a first conversation. Microsoft 365 licenses are billed separately, and ad hoc work is charged hourly with a one-hour minimum.
Services: Managed IT operations, cybersecurity and governance, AI and Copilot enablement, cloud and Microsoft 365, networks, voice, backup and continuity
Location: 10a Raroa Road, Lower Hutt
Founded: 2008
Clients: Hutt City Council, Fisher & Paykel Technologies, Stroke Foundation NZ, Westland District Council, Antarctic Research Centre, Advertising Standards Authority, Pelorus Trust
Pricing: Fixed monthly quote after a scoping conversation; no published price list
2. Zephyr: Silver Microsoft Partner Supporting Ministries And Industry Bodies
Zephyr is an independent, Kiwi-owned IT company based at Zephyr House, Level 6, 82 Willis Street in Wellington Central, with a second team in Melbourne. It says it has over 30 years of experience in IT solutions. Its client logos read like a list of central Wellington institutions: Stats NZ, the Ministry of Business, Innovation and Employment, the Department of Internal Affairs, the Civil Aviation Authority, the Ministry of Health, the Financial Markets Authority and Parliamentary Services all appear on its home page, alongside industry bodies such as Master Builders, MTA and Federated Farmers.
The managed service is sold as packages: Office 365, SiteCare, General IT, Azure, Cyber Security, Internet and Managed WAN, and Co-Managed IT for organizations with their own internal staff. Zephyr describes itself as a Silver Microsoft Partner and offers Windows desktop and server support, Azure cloud solutions, data center hosting and Microsoft Copilot work. It prices managed services as a flat-rate fee and offers a free, no-obligation IT assessment.
Services: Managed IT packages, co-managed IT, Azure, Microsoft 365, cybersecurity, fiber and WAN, server hosting
Location: Level 6, 82 Willis Street, Wellington Central
Clients: Stats NZ, MBIE, Department of Internal Affairs, Civil Aviation Authority, Ministry of Health, Financial Markets Authority, Federated Farmers
Pricing: Flat-rate managed service fee; quotes on request
Base IT has provided IT support services to small and medium enterprises in the Wellington region since 2001, which makes it one of the longer-running independent providers on this list. Its contact details point to a Lower Hutt postal address, and the company says it supports many small to medium businesses across all industries in Wellington and beyond.
The offer is straightforward: day-to-day IT support plus managed service agreements for businesses that want ongoing cover rather than ad hoc call-outs. The site includes a remote support download, which is how most routine tickets are handled. Base IT is a fit for an established office that wants a stable local provider without a large corporate structure.
Services: IT support, managed service agreements, remote support
Location: Lower Hutt, Wellington (PO Box 38481, Wellington Mail Centre)
Founded: 2001
4. Neos: Predictable Monthly Fee Support From Petone Since 2010
Neos is a Wellington-based IT company at 55 Cuba Street, Petone, that has operated since 2010. It groups its work into core IT services, IT security, cloud services, user and device support, IT training and enablement, procurement and licensing, and advanced IT services. On the security side, it works with frameworks including ISO 27001.
User and device support is sold for a simple, predictable monthly fee, which makes budgeting easier for growing teams. Neos publishes case studies with ARL Lawyers and Stash, and says it supports businesses across New Zealand from its Petone base, so it can cover branch offices outside the region.
Services: Core IT, IT security, cloud, user and device support, training, procurement and licensing
Location: 55 Cuba Street, Petone, Lower Hutt
Founded: 2010
Clients: ARL Lawyers, Stash
Pricing: Monthly fee for user and device support; quotes on request
5. Precedent: IT Cost Reduction And Linux Support Across The Region
Precedent is a Wellington-based provider that covers Wellington City, the Hutt Valley, Porirua, Kāpiti and Wairarapa on site, with remote support throughout New Zealand. Its service list is broader than most small MSPs: alongside managed IT, on-site support, cybersecurity, networks and backups, it offers IT cost reduction, Linux support, Proxmox migration, licensing as a service, automation and integration, and support for both Microsoft 365 and Google Workspace.
The team says it has spent over twenty years running IT in demanding environments, and its about page lists experience, directly and through partners, with organizations such as KiwiRail, MetService, ACC, Maritime New Zealand and NIWA. It serves law firms, health practices, accountants and schools. Business hours are 8:30am to 5:00pm on weekdays, with after-hours cover arranged for managed service clients.
Services: Managed IT, on-site support, cybersecurity, cloud, Linux support, Proxmox migration, IT cost reduction, Microsoft 365 and Google Workspace
Location: Wellington region (no street address published)
IT Business Solutions is based in Lower Hutt and serves the greater Wellington region, from Wellington City and Upper Hutt to Porirua and the Kāpiti Coast as far as Levin. Owner Derek Alding expanded his part-time IT consultancy into a full-time service in 2016, and the site cites more than 20 years of IT experience.
Services cover remote and on-site support, managed IT with a tailored fixed monthly fee, Microsoft 365 and cloud data migration, security setup and monitoring, mobile device support, network audits, procurement and Microsoft 365 training. The company lists Microsoft Partner, Datto Partner, StorageCraft Partner, ESET Authorised Partner and Bitdefender Reseller badges, and its testimonials include WWF NZ and Seaview Engineering Services.
Services: Remote and on-site IT support, managed IT, Microsoft 365 migration, security monitoring, network audits, procurement, training
Location: Lower Hutt, Wellington
Founded: 2016 (as a full-time service)
Clients: WWF NZ, Seaview Engineering Services, Special Ad Service
7. Dynamite IT: No-Contract IT Support Bundled With VoIP And Fiber
Dynamite IT is based in Avalon, Lower Hutt, and was founded in February 2007. It is led by Fraser Ray with a small team of three full-time technicians and one junior team member, serving Lower Hutt, Upper Hutt, the Wellington CBD, Porirua, Kāpiti and Wairarapa, with remote support nationwide.
What sets it apart is the combination of IT support and telecommunications. Support is offered with no contracts or retainers, and the same team supplies VoIP phones, 0800 numbers, fiber broadband, Microsoft 365, cloud backup and website hosting. It also provides field services for IT companies outside Wellington that need hands on site in the region.
Services: IT support, VoIP phones, 0800 numbers, fiber broadband, Microsoft 365, cloud backup, field services, web hosting
Location: Avalon, Lower Hutt
Founded: 2007
Pricing: Published from prices (NZ$, excluding GST): 0800 numbers from $30 per month, business fiber from $99 per month, cloud backup from $20 per month; IT support quoted
8. IT Today: Petone Workshop For Business IT And Repairs
IT Today runs its business IT support from a workshop at 101 Nelson Street, Petone. That physical base matters for businesses that need hardware looked at quickly: the company handles computer and laptop repairs, data recovery and virus removal alongside its business work.
Business IT support covers slow systems, security concerns, servers and infrastructure, network and Wi-Fi issues, backup and data protection, email and Microsoft 365, system setup and upgrades, and ongoing support. IT Today also provides on-site support for other IT providers and works on specialized or custom systems, which is useful when an existing provider is based elsewhere.
Services: Business IT support, servers and networks, Microsoft 365, backup, repairs, data recovery, on-site support for other providers
Wellington Tech Solutions is a locally owned company founded in 2021, with an office at Level 3, 181 Vivian Street, Te Aro. It is the only provider on this list that combines managed IT with physical security work, which makes it practical for retail, hospitality and small office sites that want one contractor for both.
Its managed IT service covers repairs and PC building, networking and cabling, IT servicing and management, and supply and installation. The security side handles alarms, CCTV, access control and intercoms, and a web and email division builds websites, manages hosting and domains, and sets up business email. Quotes are free and obligation-free.
Services: Managed IT, networking and cabling, alarms, CCTV, access control, websites, hosting, business email
Location: Level 3, 181 Vivian Street, Te Aro, Wellington
Founded: 2021
10. IT NEAR U: Mac And PC Support With SLA Or Hourly Options
IT NEAR U, founded by Craven Coetzee, provides remote and on-site IT support for home and business customers across Wellington, Porirua, the Hutt Valley and the Kāpiti Coast. It covers both Apple and Windows computers as well as iOS and Android devices, which is less common among small business providers.
Business services include managed IT, Microsoft 365 cloud backups, data migration, consulting, software support and training, Wi-Fi improvement and printer setup. The company describes itself as a local Microsoft Business Partner and Microsoft Cloud Reseller and an authorized ESET partner. Service level agreements are offered either as a fixed monthly fee or with reduced hourly rates, and it discounts labor for clubs, community groups and not-for-profits.
Services: Remote and on-site support, Mac and Windows support, managed IT, Microsoft 365 backup, Wi-Fi, consulting, training
Location: Wellington region (no street address published)
Pricing: SLA as a fixed monthly fee or reduced hourly rates; discounts for not-for-profits and SuperGold cardholders
How To Choose An IT Support Company In Wellington
The right provider depends on your headcount, how regulated your work is and whether you need someone on site. These questions help narrow a shortlist.
Do You Need Fully Managed Support Or Ad Hoc Help?
A fully managed agreement bundles help desk, monitoring, patching, security and backup into a monthly fee, which suits offices of ten or more staff. Smaller teams may be better served by a provider like Dynamite IT that works without contracts, or one that offers hourly rates under a lighter SLA.
What Security Evidence Can The Provider Show?
If you hold sensitive client data or face insurer questionnaires, ask for certifications rather than claims. SMB1001, SOC 2 and ISO 27001 are frameworks you can verify. IT Works publishes its SMB1001 Gold and SOC 2 Type II status, and Neos works with ISO 27001 requirements. For deeper security needs, see our list of cybersecurity companies in New Zealand.
How Quickly Can Someone Get On Site?
Most tickets are fixed remotely, but hardware faults, network outages and office moves need a technician in person. Check where the provider’s technicians are based relative to your office, and whether after-hours call-outs are included or charged separately.
Which Platforms Do You Run?
Most Wellington providers are built around Microsoft 365 and Windows. If you run Macs, Google Workspace or Linux servers, confirm the provider supports them: IT NEAR U covers Apple devices, and Precedent supports Linux and Google Workspace.
What Exactly Is In The Monthly Fee?
Ask for an itemized list. Microsoft 365 licenses, hardware, onboarding, projects and after-hours work are often billed on top of the base fee, and the gap between two quotes is usually explained by what each one leaves out.
Frequently Asked Questions
How Much Does IT Support Cost In Wellington?
Most providers on this list quote managed IT individually based on users, devices and complexity, and few publish a per-user price. Expect a fixed monthly fee for managed agreements, with projects and hardware quoted separately. Ad hoc work is usually charged by the hour, often with a minimum charge.
Can A Wellington IT Provider Support Offices Elsewhere In New Zealand?
Yes. Several providers here, including Neos, Precedent and Dynamite IT, state that they offer remote support nationwide. For on-site work in other cities, ask whether they use field partners, or look at our list of managed IT service providers in Auckland.
How Long Does It Take To Switch IT Providers?
Onboarding typically involves documenting your systems, transferring admin credentials, installing monitoring tools and reviewing backups and security. For a small office this can take a few weeks. Give your current provider the notice your contract requires and ask the new provider for an onboarding plan before you sign.
Should I Choose A Local Provider Or A National One?
A local provider usually offers faster on-site response and a smaller team that knows your setup. National firms may offer wider coverage and larger service desks. For most Wellington businesses of under 100 staff, a provider with technicians based in the region is the practical choice.
More New Zealand Lists
Explore more New Zealand business services lists and guides:
For a mid-sized organization that needs audited security and a structured managed service, IT Works and Zephyr are the strongest starting points, with Zephyr especially familiar with government and membership bodies. Base IT, Neos and IT Business Solutions suit established small and medium businesses that want a long-standing local provider on a monthly agreement, while Precedent is worth a call if you want to cut IT costs or run Linux and Google Workspace.
For smaller offices and flexible needs, Dynamite IT combines no-contract support with phones and fiber, IT Today offers a Petone workshop for repairs, Wellington Tech Solutions adds CCTV and access control, and IT NEAR U supports both Mac and PC users across the region.
Bookmark this guide to make a well-informed decision. If you want to add your company to this list, drop us a line or submit a form in the Top Choices section. After a thorough review, we will decide whether it is an appropriate addition.
