When a parent starts cycling through hospital stays, geriatric care management is usually the service families reach for, often without knowing that the person running the practice can be a registered nurse, a licensed social worker or neither. That distinction matters more than brochure language suggests. A nurse at the head of a practice reads a discharge summary the way a clinician reads it, catching the medication stopped in the hospital but never restarted at home, or the new blood thinner nobody explained to the daughter filling the pill box on Sunday nights.
The clinical difference shows up in small moments. A nurse care manager who notices sudden confusion, a low-grade fever and a change in continence is likely to think urinary tract infection or delirium before dementia progression, and to push for a urinalysis that same day rather than waiting for the next appointment. An RN geriatric care manager also talks to physicians as a peer, in the vocabulary charts are written in, which tends to shorten the distance between a family’s worry and a clinical decision.
None of that makes social-work-led practices lesser. Social workers are frequently the stronger choice when the hard problem is family dynamics, a sibling stalemate, guardianship, grief, or the maze of Medicaid waivers and veterans benefits. The strongest firms below carry both disciplines on one team. If you are shopping locally in Missouri or Kansas, our roundups of elder care services companies in Kansas City and aging life care managers in Kansas City are useful companions to this one.
| Company | Location | Best For | Standout |
| Creative Care Consultants | Kansas City, MO | Nurse-led care management across the state line | Rapid response at the hospital bedside or within 24 hours of getting home |
| ElderCare Solutions | Chicagoland, IL | Cognitive and geriatric psychiatry concerns | Every listed care staff member is a registered nurse |
| Pathfinder Care Management | Minneapolis, MN | Twin Cities families wanting a formal assessment first | Comprehensive assessment leads to a written plan of action |
| By Your Side Care Management | Jackson, WI | Wide Wisconsin coverage with clinical depth | RNs, therapists and consulting physicians on one team |
| Aging Life Care Consultants | Indianapolis, IN | Dementia care and Indiana Medicaid Waiver help | Regular consultant to attorneys, guardians and trust officers |
| Care Management by Natalie | Ann Arbor, MI | Solo agers and couples planning ahead | Subscription-style proactive planning membership |
| Stowell Associates | West Allis, WI | Families who want care management and caregivers together | Care managers directly supervise the in-home caregiving staff |
| IKOR of Columbus | Dublin, OH | Medical advocacy paired with financial oversight | Client-facing roles titled Registered Nurse Advocate |
| Advocate Care Management | Indianapolis, IN | Complex cases needing a single point of contact | Care coordination leadership with decades of Medicaid waiver work |
| Care Choice Care Management | St. Louis, MO | Greater St. Louis families wanting a large bench | Named Thrive at Home program plus advocacy and mediation |

Creative Care Consultants works out of 12200 N. Ambassador Dr. Suite 625 in Kansas City, Missouri, and serves families on both sides of the state line, including Overland Park, Independence, Lenexa and Johnson County. The practice dates to 1996, and its site describes more than 29 years of service. Founder Gini L. Toyne purchased the company and folded it into her established case management practice, and the firm collaborates with Comprehensive Elder Care, Inc.
Toyne is an RN, MBA, CDMS, CCM and CLCP, titled President and Professional Nurse Care Manager, and a registered nurse licensed in Kansas, Missouri and Oklahoma. That triple licensure matters in a metro that straddles a border: one clinician can follow a client from a Missouri hospital to a Kansas rehabilitation stay without a handoff. Her sister company, Gini L. Toyne and Associates, brings 35 years of nurse case management and 24/7 nurse line coverage.
The team structure is why this practice leads the list. The site describes client-centered services that begin with registered nurses and professional social services providers, a deliberate social services and nurse team approach. Linda Nelson, MSW, LSCSW, CMC handles the professional care management side, and Sharee A. Wiggins, Post-MS, BC-ANP, AGPCNP serves as a geriatrics medical specialist nurse practitioner consultant. Families get clinical judgment and benefits expertise from the same phone number. Memberships include the Aging Life Care Association, the National Council on Aging, the National Guardianship Association, the Gerontological Advanced Practice Nurses Association and the Alzheimer’s Association.
Comprehensive care management starts with an in-home assessment covering activities of daily living, medical condition, mental status, financial resources and safety, then presents options with a cost analysis of each and a customized plan that includes the older adult in the decisions. The firm coordinates transportation and medical care, communicates directly with physicians, sends monthly care management updates to families, and offers crisis intervention 24 hours a day including holidays. Its care transitions service is built for high-risk patients after discharge, with rapid-response intervention that begins either at the hospital bedside before discharge or within the first 24 hours after the patient returns home.
ElderCare Solutions has served Chicagoland families since 1996, and here the nursing question needs no asking. Founder Signe Gleeson, R.N.C., C.C.M., M.S. built a team in which all seven care staff members listed on the site are registered nurses: Amy Zucker, R.N., B.S.N.; Diane Diedrich, R.N., B.A.; Mary McParland, R.N., B.S.; Joanne Krasnozon, R.N., B.S.N.; Penny Golden, R.N., B.S.N.; and Rosemary Fugazzotto, R.N., B.S., who is certified in geriatric care management.
Four of the staff biographies cite geriatric psychiatry as a specialty, and one care manager brings a hospice background. For a family sorting out whether a mother’s agitation is a medication side effect, an untreated mood disorder or the course of a dementia, that mix of nursing and behavioral health training reads the room correctly.
The firm frames its work as helping families understand what an older adult needs and then identify workable solutions, with heavy emphasis on cognitive health. It also runs a pet therapy program with a certified therapy dog.
An all-nurse roster has a clear strong suit: clinical interpretation, hospital communication and medication oversight. Chicago families whose central problem is a contested guardianship or a benefits application should ask how the firm partners with outside legal and social work help.

Pathfinder Care Management has worked the Twin Cities metro since 2002 from 4826 Chicago Ave S in Minneapolis. Kathleen Dempsey, RN, BC and Ashley Rosival, RN, CCM lead the practice, which belongs to the Aging Life Care Association, the Minnesota Gerontological Society and Senior Workers. In a practice this small, the nurse who assesses your father is likely the one still managing his case a year later.
The process is stated plainly on the site and it is assessment-first. Pathfinder begins with a comprehensive assessment of an older adult’s strengths and needs, moves to a tailored plan of action, then stays on as an ongoing advocate. Families handed a list of agency phone numbers by a discharge planner appreciate that sequence: the plan arrives before the spending does.
Services span health care coordination and provider advocacy, assistance with financial and legal issues, research into community resources, senior housing consultation, home safety assessment, and coaching for families and caregivers. Caregiver coaching is worth flagging: much of what goes wrong at home is a spouse or adult child doing transfers, bathing or medication reminders in a way that is unsustainable, and a nurse can correct that in one visit.
This fits Twin Cities families who want a clinician’s read, a written plan they can act on and a steady advocate for provider conversations rather than an organization with rotating staff.

By Your Side Care Management is based in Jackson, Wisconsin, in the southeastern corner of the state, with a second office in Green Bay. Founder and President Katie Deprey, RN, BSN, CCM leads a genuinely multidisciplinary team: registered nurses, social workers and LCSWs, occupational and physical therapists, certified nursing assistants, and consulting physicians holding DO and MD degrees. Leadership nurses hold BSN and master’s degrees, and the firm names wound care, Medicaid and veterans benefits as sub-specialties.
Geographic reach is the other distinguishing feature. The firm serves fifteen named Wisconsin counties: Door, Brown, Kewaunee, Manitowoc, Waukesha, Washington, Ozaukee, Milwaukee, Dane, Jefferson, Dodge, Fond du Lac, Winnebago, Outagamie and Sheboygan. That footprint covers Greater Milwaukee, Green Bay, the Fox Cities and the Lakeshore, which matters when a parent lives in one county and gets specialty care in another.
Three service lines organize the work: Care Transition Assistance, Medical Management and Financial Assistance. The mix mirrors the way real cases arrive, since a hospital discharge soon becomes a question of who pays and for how long. Therapists and consulting physicians in house also mean a home safety or mobility question can be answered without hiring a separate evaluator.
Wisconsin families managing a wound, a Medicaid application or a veterans benefit alongside a chronic illness will find that combination hard to replicate at a smaller practice.

Aging Life Care Consultants, LLC serves central Indiana and the Indianapolis area. Founder Shannon Kelsey, RN, BSN leads a small team that includes Dana Croner, BSN, a registered nurse, and Lacey Montgomery, PA-C, a physician assistant. The site describes over 70 combined years of experience, and the firm belongs to the Aging Life Care Association and the Estate Planning Council of Indianapolis, a pairing that signals how often it sits with financial and legal advisors.
Adding a physician assistant to a nurse-led practice broadens the clinical lens on complicated medication regimens and multi-specialist cases, which is where most families already are by the time they call anyone. The firm offers a complimentary phone consultation, so a first conversation costs nothing.
Services are organized around life stages rather than tasks: Medical Care Management, Dementia Care Management, Aging at Home including help with the Indiana Medicaid Waiver, Family Care coordination, Travel Coordination and Assistance with accompaniment, Options for Living relocation planning, and Future Care Planning. The travel accompaniment line solves an underserved problem: how an older adult with cognitive changes gets to a wedding or a funeral in another state safely.
The firm also consults to attorneys, guardians, trust officers and other community professionals, a natural referral when an estate planning attorney flags that the care side of the plan needs a clinician.

Care Management by Natalie, LLC covers Washtenaw County, Michigan, including the Ann Arbor area, with virtual consultation available to families outside the region. Natalie Adewunmi, RN founded the practice in 2018 and runs it herself, so the nurse who takes the first call does the assessment and the follow-up. The number is 734-224-4144.
The assessment is described as whole-person and spans health, mobility, home environment, community connections, finances and family dynamics. What sets the practice apart is who it expects to serve. Many firms are built around an adult child in another city calling about a parent. This one explicitly welcomes solo agers and couples arranging their own support, which changes the engagement from crisis cleanup to planning.
Three service shapes are on offer. Care Management covers assessment, planning, advocacy and coordination. Companion Services handle transportation and errands. A Proactive Planning Membership works like a subscription, with ongoing guidance and regular check-ins, and a one-off Consultation exists for families who need a single expert opinion rather than an ongoing relationship.
A solo practice trades bench depth for continuity, so ask about vacation and after-hours coverage. In exchange you get one registered nurse who never needs the history re-explained.

Stowell Associates operates from 6737 West Washington St in West Allis, Wisconsin, serving Milwaukee and the southeast of the state. Its care managers are nationally certified registered nurses and master’s-level social workers, and the firm belongs to the Aging Life Care Association. That pairing is the honest answer to the nurse versus social worker question: keep both and assign the one the case needs.
The firm uses a proprietary Person-Centered Care Assessment covering physical, mental and emotional health, and it frames the whole enterprise as Life Management rather than case management. The structural difference worth understanding is supervision: Stowell care managers directly oversee the firm’s own in-home caregivers and also manage family dynamics. When a caregiver reports that a client refused a shower or seemed unsteady, that report reaches a nurse or social worker inside the same organization instead of an agency scheduling queue.
Services include in-home care management, in-home caregiving, care coaching, senior housing and relocation, healthcare crisis management, dementia care, transitional care, Parkinson’s care and palliative care. Pricing is stated plainly on the site, which is rarer than it should be: work is billed hourly, Medicare and Medicaid do not cover care management, and the firm works with long-term care insurers.
Milwaukee area families who want one organization accountable for both the plan and the hands doing the work have their reason to call.
IKOR has served Greater Columbus from 7866 Avaleen Circle North in Dublin, Ohio since 2016. It belongs on an RN-led list with an honest caveat. Owner Melanie Hankinson is an LPTA, CSA, BCPA and Aging Life Care Professional, which is to say a physical therapist assistant and board-certified patient advocate rather than a nurse. The clinical work is carried by staff whose client-facing title is Registered Nurse Advocate: Rena L. Carney, BSN, RN, who brings more than 40 years of nursing, and Patricia M. Jones, RN.
That title is not decorative. It tells you the nurse is expected to speak up in clinical settings on the client’s behalf, not simply document and report. Elder law attorney Blaine P. Brockman, Esq. serves as a business advisor, which helps explain the firm’s comfort at the intersection of medical and legal questions.
The service mix runs across medical advocacy, financial and legal oversight, care coordination and life care planning, and protecting the dignity and rights of the client. That last theme is the clearest one. Hankinson contributed to The Life Care Management Handbook, has served as a volunteer guardian, and has board service with the Ohio Coalition for Adult Protective Services and Disability Rights Ohio.
Columbus families dealing with a vulnerable adult whose finances or autonomy are at risk, alongside a real medical picture, are the fit here.

Advocate Care Management has operated from 7750 Michigan Road in Indianapolis since 2010. Owner and Director Ashley E. Dombrowski brings more than 23 years in care coordination and once ran her own case management company, with expertise in Medicaid waiver programs and long-term care. Nursing leadership comes from Gail Fifer, RN, BSN, whose 40 years include geriatric assessment, senior living placement and training caregivers.
The broader team includes registered nurses and a medical social worker, and the firm holds memberships in the Aging Life Care Association, the Central Indiana Senior Alliance and the Approved Senior Network. Its positioning matches what exhausted families ask for: one contact who can navigate the complex network of healthcare providers.
Services cover care coordination and management, Alzheimer’s and dementia care, assisted living placement, disease management, and complex care for vulnerable populations. The placement experience deserves attention. A nurse who has done geriatric assessment and placement for decades knows which communities can handle a resident who wanders or needs two-person transfers, and which will discharge that resident in three months.
For an Indianapolis family facing several chronic conditions, a waiver application and a looming housing decision, that mix of waiver fluency and long-tenured nursing is the argument.

Care Choice Care Management serves the St. Louis area from the Kirkwood and Des Peres side of the metro, and its site states that it covers Midwest regions more broadly. Maria Miskovic and Steve Miskovic lead the practice, and staff credentials span MSW, LCSW, RN, BSN, MSN, LPC, NCC, CCM and CCTP. The bench therefore includes registered nurses at bachelor’s and master’s level alongside licensed clinical social workers and counselors.
The firm is an Aging Life Care Association member and sponsors Gateway End of Life social work education, and its site claims it is one of the largest practices in the Midwest with the most experienced staff in Greater St. Louis. Those are the firm’s own claims, worth checking with reference calls, but the credential mix does support real capacity for counseling-heavy cases.
Its named Thrive at Home program organizes support for older adults who intend to stay put. The firm also provides Medicaid assistance, coordination of household management, and advocacy and mediation as a distinct service line, which is unusual and useful. Naming mediation means the practice expects to sit between siblings who disagree about a parent’s care, and to bill that work openly rather than absorb it.
Care Choice describes what it provides as concierge level care and attention, so St. Louis families wanting counseling depth as much as clinical oversight should start here.
The phrase gets used three different ways, so make the firm pick one. Sometimes it means the owner is a nurse but the day-to-day case work is done by someone else. Sometimes it means every care manager on staff holds an RN license. Sometimes it means nurses and social workers share the roster and cases are assigned by need. All three can serve you well, but only if you know which you are buying. Ask who will do the assessment, what license that person holds, who covers nights and weekends, and whether a nurse reviews the case when a medical question comes up. Get the answer in writing before the first visit.
A nurse care manager earns the fee fastest in unstable medical situations. Think of a parent taking eleven medications prescribed by four physicians who do not talk to each other, a recent hospitalization with a discharge summary nobody translated, a sudden change in mental status, an unhealing wound, or a chronic condition like heart failure where small weight changes predict a readmission. In those cases the ability to reconcile medications, spot an infection or delirium early and call a physician as a peer is the whole value. If the real problem is a sibling stalemate, a benefits application or grief, a social work-led practice may serve you better, and the best firms staff both.
Start with the license, then look at the specialty credentials layered on top. CCM marks a certified case manager, CMC is a care manager certification, and board certification in gerontological nursing signals training specific to older adults. Aging life care professionals are often members of the Aging Life Care Association, which has tiered membership levels including an advanced professional designation tied to experience and certification. Several firms above name their memberships and certifications openly, which is a good sign. Credentials do not guarantee judgment, but a practice that maintains them keeps up with continuing education and follows an ethical code you can point to if something goes wrong.
Privately, and by the hour. Stowell Associates states this plainly on its site: care management is billed hourly, Medicare and Medicaid do not cover it, and long-term care insurance may. Expect the initial assessment to be priced separately, and expect travel time, phone calls and appointment attendance to be billable. Ask for the hourly rate, the assessment fee, the minimum engagement if there is one, how after-hours or crisis calls are charged, and whether a monthly retainer is available. Some practices, including Care Management by Natalie, offer a subscription-style membership that smooths the cost of ongoing guidance.
This question matters in border metros and in any family spread across states. Nursing licenses are issued by state, so a care manager who is licensed in only one state may be limited in what clinical work she can do on the other side of a line. Creative Care Consultants addresses this directly, with a president who is a registered nurse licensed in Kansas, Missouri and Oklahoma. Ask how the firm handles a discharge that crosses a border, whether someone can be at the bedside before the patient leaves, and how quickly a first home visit happens. Our guide to hospital discharge and care transition specialists goes deeper on that handoff.
Care decisions and money decisions are the same decision, so the care manager and the legal and financial advisors need a working relationship. Aging Life Care Consultants belongs to the Estate Planning Council of Indianapolis and consults to attorneys, guardians and trust officers. IKOR of Columbus has an elder law attorney as a business advisor. Ask whether the firm will attend a meeting with your attorney, write the kind of documentation a guardianship or waiver application requires, and communicate with a trust officer who controls disbursements. If a dementia diagnosis is driving the planning, our list of dementia and Alzheimer’s home care providers is a useful next read.
A registered nurse at the head of a care management practice changes what the practice notices. Medication lists get reconciled instead of transcribed, a discharge summary gets read rather than filed, a sudden change in a parent’s thinking gets treated as a possible infection or delirium instead of an inevitable decline, and a physician’s office hears from someone who speaks the same language. Those are not small advantages when the alternative is guessing between appointments.
Choose for 2026 based on the shape of your actual problem. If the case is medically unstable, weight the nursing credentials heavily. If it is tangled in family conflict, benefits or housing, look for social work strength on the same team, which several of the firms above provide. Ask about licensure across state lines, hourly rates, after-hours coverage and who will actually show up at the house. A short list of two or three practices, each given the same questions, will tell you more than any amount of website reading.
If you want to feature your RN-led geriatric care management firm on this list, email us or submit a form in the Top Choices section. After a thorough assessment, we’ll decide whether it’s a valuable addition.