A good social media agency in Sydney should be able to explain what it will post, what it will pay to promote, and how it will report results. The market splits roughly into two camps: performance agencies that run paid social alongside search, and content-led studios that manage accounts, create material and handle community replies.
Every agency below was checked against its own website. We kept a firm only where the site shows a real Sydney base or office and clearly offers social media services. Specific claims such as founding years, platform partnerships and named clients come from those sites, and anything we could not confirm was left out. Firms are ordered by the strength of the evidence and the fit for social work.
If your needs go beyond social, our lists of digital marketing agencies in Sydney, PPC agencies in Sydney and SEO agencies in Sydney may help, and you can browse the Sydney services hub for more.
| Company | Based In | Best For | Known For |
|---|---|---|---|
| Soup Agency | Sydney CBD | Paid and organic social together | Multi-platform partner status |
| Shout Digital | Sydney CBD | Performance-led social ads | Founded 2010 |
| Online Marketing Gurus | Crows Nest, Sydney | Ecommerce and lead generation | Large specialist team |
| Rocket Agency | Surry Hills, Sydney | B2B and consumer paid social | Platform partner credentials |
| Bench Media | North Sydney | Media buying with paid social | Founded 2012 |
| Gorilla360 | Surry Hills, Sydney | Small and mid-sized businesses | Meta-certified agency |
| Two Palms Media | Darlinghurst, Sydney | Brand social and influencers | Entertainment and consumer brands |
| tSMN Digital | Ryde, Sydney | Retail, food and franchise brands | Wide client range |
| Social Salad | Sydney | Beauty, clinics and small brands | Hands-on account management |
Soup Agency lists its head office at 4/60 Clarence Street in the Sydney CBD, with further offices in Fortitude Valley and Melbourne. The site says it was established in 2019 and covers paid social on Meta, TikTok, Pinterest and LinkedIn, organic strategy, content calendars, community management, user-generated content, influencer work and content production.
It lists Meta Business Partner, TikTok Marketing Partner, Pinterest Partner and Google Partner status, along with Shopify and HubSpot partnerships. Named clients include Roborock, Segway, Hantec Markets, MDA National and Rebecca Vallance, and the site cites Clutch recognition and several business award finalist placings. The breadth of platforms makes Soup a good match for ecommerce and consumer brands that want paid and organic social handled by one team, rather than split across suppliers.
Shout lists its Sydney office at Suite 1308, 109 Pitt Street, with additional offices in Melbourne and Brisbane. Its social media service covers paid ads on Meta, Instagram, TikTok, LinkedIn and Reddit, plus strategy, content creation, management and campaign optimisation. The site says it was founded in 2010 and describes itself as being in the top 3 per cent of Google Partners in Australia.
The social offering sits within a wider integrated service that includes SEO, Google Ads and AI search work. The site profiles eight named team members rather than listing client names in text, so ask for case studies and references. Shout suits businesses that want social advertising planned together with search and other channels, with one team accountable for blended results instead of separate reports from separate agencies.
Online Marketing Gurus lists its Sydney office at 127 Alexander Street, Crows Nest, with offices in Melbourne and Brisbane. The site says founder Andrew Raso started the company in 2012 and describes a team of more than 200 specialists. Its paid social offering spans Meta, Instagram, TikTok, LinkedIn and Pinterest ads.
It lists Premier Partner status with Google, Microsoft, Meta and Pinterest, plus TikTok Marketing Partner and HubSpot, Shopify and Semrush partnerships. Case studies on the site include Ultraceuticals, O Cosmedics and Archie Rose Distillery, and it claims more than 60 industry awards. The scale suits ecommerce brands and lead-generation businesses wanting social ads managed alongside SEO, search and conversion work. Smaller businesses should ask who their day-to-day contact will be.
Rocket Agency lists a Sydney office at L1/137 Devonshire Street, Surry Hills, and a second in Melbourne. Its social offering centres on paid advertising on Facebook, LinkedIn and TikTok, as part of a broader digital service. The site lists Google Premier Partner status, Meta Business Partner, TikTok Agency Advantage Partner, HubSpot Platinum Partner and certification for LinkedIn Ads.
Testimonials and case studies name clients including Mirvac, UpGuard, Rezdy, Luna Park, URBNSURF and Canopy Early Education, and the site cites a Clutch award and a place on the AFR Boss Best Places to Work list for 2023. Rocket is a strong choice for B2B companies and venues that want social ads tied to lead generation, but it is not primarily an organic content studio, so check what is included if you want daily posting.
Bench Media describes itself as Sydney-based, with an office at Level 32, 101 Miller Street, North Sydney and a second office in Melbourne. The site says co-founders Shai Luft and Ori Gold started the business in 2012. On social, it names paid social as its service, combining audience strategy, creative and optimisation, rather than organic content management.
Its client logos include Panasonic, Hisense, Epson, Nestlé, Sydney Airport and The Smith Family, and testimonials come from Britax, Medtronic, Cook Islands Tourism and Lyre’s Spirits, with a featured nudie juice case study. It calls itself award-winning without naming awards. Bench suits mid-sized and larger advertisers that want social bought as part of a wider media plan with senior oversight, rather than businesses looking for someone to run their day-to-day posts.
Gorilla360 lists a Sydney office at 70 Mary Street, Surry Hills. Its social media page covers organic strategy and content calendars, paid social management including Meta advertising, LinkedIn, Pinterest and TikTok services, graphic design and campaign work. The site describes the agency as a certified Meta Business Partner.
Client logos shown on the page include Therapies For Kids, Pets on the Park, Tomkin, ActiveMobility and Dee Why RSL. The site does not give a founding year, team size or named awards, so those are worth asking about in a first call. Gorilla360 is worth a look for local service businesses, clubs and health providers that want organic and paid social handled together by a Sydney team, without paying for a large agency’s overheads.
Two Palms Media lists its Sydney address at L3, 63 William Street, Darlinghurst, and describes the agency as Sydney-based, with other offices in Munich, London and Dubai. Its digital and social service includes strategy, content creation, platform management and campaigns, alongside content production, PR and activations, influencer marketing and talent management.
Clients named on the site include GoPro, Tourism Australia, White Claw, Netflix, Land Rover and Gelatissimo, with Netflix, White Claw and Land Rover featured as recent work. The agency calls its influencer team award-winning but names no awards. It is a good fit for consumer brands, hospitality and entertainment launches that want creator-led content and campaign activations, and less obviously suited to businesses that only need a basic monthly posting schedule.
tSMN Digital lists its address at Top Ryde Shopping Centre, 109-129 Blaxland Road, Ryde, and describes itself as Sydney-based with 15 years of experience. Its services include social media management, ads on TikTok, Meta, YouTube, Pinterest, Reddit and LinkedIn, content creation including photography, video and UGC, influencer marketing, Google and Microsoft Ads, SEO and website work.
The client list on the site is long and varied, including Coffee Club, Event Cinemas, Crust Pizza, Camera House, Anytime Fitness, Foodbank, Burwood Council and Roborock, though logos on a page do not describe the scope of each engagement. The site does not name specific awards. tSMN suits retail, food, fitness and franchise businesses in Sydney’s west and north-west that want a single local team for content, advertising and basic search work.
Social Salad says it is based in Sydney, though it does not publish a street address, so confirm details when you make contact. The studio offers social media management, content creation, community management, influencer management, social media graphics and Instagram marketing, with Facebook, Instagram and LinkedIn management.
Testimonials on the site name Cristalle, Roogrips, Infinity Skin Clinic and Cosmetic Capital, and the site links to a five-star Google rating. No awards, partnerships or team size are stated. It is the smallest operation on this list, which can be an advantage: smaller beauty, wellness and retail brands often want a named person handling their Instagram and replies. Businesses needing large-scale paid media or analytics should look at the bigger agencies above.
Organic social builds community and brand presence over months, while paid social buys reach and leads quickly. Most businesses need both, but the balance depends on your goal. Ask any agency to split its proposal clearly between content creation, account management and advertising spend. Be wary of any agency that bundles the two into one fee without showing how much of your budget actually goes to Meta, TikTok or LinkedIn.
A retainer should list the number of posts per platform, the formats (static, carousel, short video), who creates them, how many revisions you get, and whether community replies are included. Ad spend is normally billed separately from the agency fee. Ask for the reporting schedule and whether you will receive monthly metrics tied to your goals, such as enquiries or sales, instead of only follower counts and likes.
Platform partner badges, such as Meta Business Partner or TikTok Marketing Partner, show an agency has met the platform’s requirements and may give access to support and beta features. They are a useful signal, not a guarantee of results. Ask what the badge requires, who on the team holds it, and check that the work you want is covered. Any agency should also be happy to share references from similar clients.
In Australia, the ACCC expects paid or gifted influencer content to be clearly disclosed, and advertising must follow the Australian Consumer Law, which bans misleading claims. The AANA Code of Ethics sets industry standards for advertising. A good agency will have a process for disclosures, usage rights and approvals, and should explain who is responsible if a post is challenged. Ask to see its influencer contract template.
Your brand accounts, ad accounts and audience data should stay in your name. Ask the agency to work as an admin on your Meta Business Manager and other platforms rather than running them from its own accounts. Confirm in writing who owns photos, videos and creative made for you, and what happens to them if you leave. Check the notice period, since many retainers run for three to six months.
The right social media agency in Sydney depends on what you want social to do. Performance-led agencies such as Online Marketing Gurus, Rocket Agency and Bench Media suit businesses focused on leads and sales, while studios such as Gorilla360, Two Palms Media and Social Salad suit brands that want content, community and creator work. Compare two or three, ask for references, and keep control of your accounts.
For related help, see our guides to video production companies in Sydney and PPC agencies in Sydney, or visit the Sydney services hub. If your own agency should be considered for a future update, you can submit your company.