Top Online Reputation Management Companies In North Carolina
Daria Pohrebniak
Marketing Director - Reverb
22.04.2026
Before choosing a product or service, people usually check what others are saying about it online.
A single negative review or outdated result can quietly cost you customers, often because it appears at the exact moment someone is making a decision.
If you’re based in North Carolina and looking for help managing your online presence, stay with us. We’ve rounded up the list of the top online reputation management companies in North Carolina so you can compare your options.
Best Online Reputation Management Companies In North Carolina
Since 2017, TheBestReputation has been providing services to individuals, executives, and businesses nationwide, including clients in North Carolina. The company was ranked No. 201 on the 2025 Inc. 5000 list, placing it among the fastest-growing companies in the country.
The team develops custom ORM strategies to monitor and manage how a brand or individual appears online. This includes comprehensive SEO and SERP audits, keyword performance analysis, and ongoing optimization to improve visibility in search results. Clients also turn to the agency to eliminate or suppress damaging or inaccurate information affecting their digital footprint.
In addition to proactive reputation building, TheBestReputation supports crisis management efforts, helping clients respond to negative press or online issues. As one of the best online reputation management companies in North Carolina, TheBestReputation delivers full-spectrum solutions, covering everything from strategy and monitoring to content suppression and removal.
Services and expertise: online reputation management, branding, media relations, crisis management, search engine optimization
Team size: up to 50 experts
Portfolio: Bluefly, WKND Digital, The Camwood Group, Two-Brain Business, Natter, RGC, VIATEC, and others
Based in High Point, North Carolina, New Path Digital is a performance-driven digital marketing agency that works across B2B and B2C sectors. While its primary focus is on full-funnel marketing and paid media, the agency also offers online reputation management services.
New Path Digital approaches ORM through review and listings management. Its services include review generation through automated email and SMS campaigns that encourage customers to leave feedback, paired with structured review response strategies with branded, on-voice replies and internal templates. The team also handles listings and reputation management by claiming, fixing, and syncing business profiles across major platforms, ensuring consistent information and ongoing review monitoring. Its integrated approach allows you to manage customer acquisition and online reputation within a single strategy.
With over a decade of experience, New Path Digital positions itself as a long-term partner that focuses on transparency and measurable results.
Services and expertise: online reputation management, advertising, digital strategy, marketing strategy, pay-per-click, search engine optimization, social media marketing
With over 20 years of experience, Cube Creative Design is an SEO-focused agency that helps businesses generate leads through web design, content writing, and digital strategy. The company takes an evidence-based approach to SEO, developing custom campaigns tailored to each client’s market.
Cube Creative Design offers online reputation management as part of its broader digital marketing offering. The team provides expert assistance with monitoring and improving brand perception, addressing negative content, and amplifying positive signals to help businesses maintain a consistent and trustworthy online presence.
The agency also offers software that helps businesses request and manage customer reviews across platforms. It allows teams to send review requests via email and text messages, encouraging feedback on Google and Facebook, as well as track reviews across nearly 80 relevant websites.
Services and expertise: online reputation management, content marketing, digital strategy, search engine optimization, web design, email marketing, graphic design, pay-per-click, social media marketing
Team size: up to 10 experts
Portfolio: Asheville Vision Associates, Appalachian Regional Library, SRM Paintwerks, Mountain Ultrasound Imaging, Blue Ridge Outings, CADlink, and others
Founded in 2014, Authority Solutions® is a digital marketing agency with a strong focus on SEO and internet marketing. Known as a results-driven provider, the agency uses proprietary systems and tested strategies to achieve consistent search engine rankings and long-term growth.
In addition to SEO, Authority Solutions® offers expert online reputation management and repair services. The team continuously monitors online platforms, identifies negative content, and designs tailored strategies to address issues, focusing on timely responses and proactive content creation.
Recognized among the best ORM companies in North Carolina, the agency works across a wide range of industries, including legal, healthcare, entertainment, cryptocurrency, HVAC, construction, energy, insurance, financial services, and many others. This cross-industry experience allows Authority Solutions® to tailor its reputation management to different business models and competitive environments.
Services and expertise: online reputation management, search engine optimization, web design, content marketing, digital strategy
Team size: up to 50 experts
Portfolio: ANG Credit Solutions, TLC Outdoor Living, Anderson Regional Health System, Bailey Connor Catering, Dixie Lee Fried Chicken, and others
One of the top online reputation management companies in North Carolina, Racepoint Global is an earned-first creative agency based in Raleigh, NC, with offices in Boston, San Francisco, and London. With 20+ years of experience, the agency focuses on communications strategies that help brands shape conversations and engage audiences across multiple channels.
Racepoint Global delivers online reputation management through a PR-led, “earned-first” approach. It works at the intersection of media, content, and social engagement, helping clients build credibility, manage public narratives, and maintain a strong reputation in the digital landscape.
By combining public relations, influencer marketing, social media, creative, content, strategy, and experiential campaigns, Racepoint Global helps organizations establish competitive differentiation and drive business impact. If this is what you’re looking for in an ORM company, consider reaching out to this team.
Services and expertise: online reputation management, search engine optimization, web design, social media marketing, content strategy
Team size: 50+ experts
Portfolio: LG Electronics, Panasonic, NomadGo, MediaTek, Boost Mobile, SiFive, Sensera, BrightSign, RISC-V, and others
Based in Wilmington, North Carolina, BlueTone Media is a web design and digital marketing agency that has been operating since 2003. The company works with businesses across multiple industries, offering a mix of website development, SEO, PPC, branding, and integrated marketing services.
BlueTone Media also provides online reputation management (reviews and brand perception). The team encourages customers and influencers to leave positive feedback, monitors online reviews, removes fake ones, and helps businesses respond to negative content. In addition, BlueTone Media provides assistance with setting up and optimizing Google My Business profiles, as well as customer service coaching to improve how businesses handle feedback.
Clients also rely on the experts at BlueTone Media for ongoing content creation to position them as subject matter experts and strengthen their online image over time.
Services and expertise: online reputation management, digital strategy, graphic design, mobile app development, pay-per-click, search engine optimization, web design, web development, branding, content marketing
Team size: up to 50 experts
Portfolio: Cape Fearless Extreme, Jenson8, Hurley Write, Junior World Golf, Reeves Custom Homes, Odyssey Mechanical, Pink Hope, Carolina Flooring and Roofing, and others
REQ is a full-service marketing and public relations agency that works with B2B, B2G, tech, and nonprofit organizations. The agency combines brand strategy, creative, content, social media, SEO, paid media, and online reputation management to help brands shape perception and achieve the desired results.
As one of the best ORM companies in North Carolina, REQ helps clients manage how they appear across search results and social platforms. Its process begins with a comprehensive audit of the online landscape, including search visibility, review sentiment, media coverage, and social presence, to identify risks and opportunities.
Based on this analysis, REQ develops a structured ORM strategy that combines search optimization, authoritative content, review management, and continuous monitoring. In addition to ORM, the company supports reputation through integrated capabilities such as media relations, branding and messaging, editorial strategy, social media, and inbound marketing.
Services and expertise: online reputation management, corporate communications, public affairs, advertising, search engine optimization, branding
Team size: 250+ experts
Portfolio: Virtru, Waymo, eBay, Empire State Building, Constellation Energy, Human Rights Campaign, AppViewX, Vantage Data Centers, and others
Established in 2007, RLF Communications is a PR agency with offices in Raleigh, Greensboro, and Charlotte. The team works with a wide range of organizations, including publicly traded companies, private businesses, government agencies, educational institutions, professional service firms, nonprofits, and others.
Its services include media relations, crisis communications, internal communications, social media, and strategic messaging, all aimed at strengthening brand visibility and trust.
The team includes former journalists, corporate communications executives, and public policy professionals, which results in a well-informed approach to storytelling and media engagement. By combining reputation management with broader communications strategies, RLF helps organizations inform, influence, and maintain relationships with the audiences that matter most.
Services and expertise: online reputation management, marketing strategy, branding, graphic design, web development
Team size: up to 50 experts
Portfolio: Sand Dollars, Vote S.M.A.R.T., Biscuitville, NSV Development, The Basics, Care4Carolina, and others
Broadhead|HMH is an employee-owned advertising and communications agency with offices in Charlotte, North Carolina, as well as Portland and Minneapolis. Founded in 2001, the agency focuses on brands in the transportation sector, including automotive, trucking, rail, air, space, and emerging mobility industries such as electric and autonomous systems.
Although its core focus is brand and performance marketing, Broadhead|HMH also supports online reputation management. The agency works to shape brand perception through PR, crisis communications, and storytelling, helping companies manage how they are presented across media and digital channels. Broadhead|HMH uses its proprietary AI-powered platforms to support ongoing monitoring, optimization, and data-driven decision-making.
Services and expertise: online reputation management, search engine optimization, advertising, branding, event management, web design, web development
Team size: 140+ experts
Portfolio: Mips, Ziegler Ag, Norfolk Southern, Rizon, Takeya, Mini Melts, Freightliner, Wilbur-Ellis, Good Foods Group, and others
Brandon is a full-service marketing agency that works with organizations of all sizes and stages, from growing brands to large enterprises, combining analytics, creative, and digital strategy. The agency provides crisis and reputation management services designed to protect brand image, respond to negative situations, and maintain credibility across media and digital channels. Its approach includes press monitoring and analysis, media relations, and ongoing measurement to track how a brand is perceived.
Brandon’s PR capabilities also cover corporate social responsibility (CSR), internal communications, storytelling, and strategy development. In addition, the agency incorporates Generative Engine Optimization (GEO) into its work, helping brands stay visible in emerging AI-driven search environments. By combining reputation management with media strategy, content development, and analytics, Brandon is a great option for brands looking to build authority and manage public perception.
Portfolio: Hampton Farms, Sonoco, Arthur State Bank, Santee Cooper, Idahoan Foods, HTC, Wastequip, FTC, Madison Creek Outfitters, and others
Conclusion
The choice of an online reputation management company should depend on your goals in the first place. Some agencies focus on review management and local visibility, while others offer broader strategies that include PR, content, and search optimization.
If you’re based in North Carolina, working with a provider that understands your market can help you maintain a consistent and reliable online presence. Take time to compare services, ask about their approach, and choose a partner that aligns with your business priorities.
We hope our guide helps you find and hire online reputation management company in North Carolina that fits your needs.
