Sign in at roblox.com, click the gear icon in the top right, open Settings, then Subscriptions, find the subscription and click Cancel Renewal.
That works for anything billed by Roblox directly. If you subscribed inside the iOS or Android app, cancel at Apple or Google Play instead, because Roblox cannot do it for you. Memberships bought through the Windows Store or Amazon are non-recurring in the first place, so they just end on their expiry date with nothing to cancel.
The bigger thing to know in 2026 is that Roblox Premium has been replaced. Roblox Plus launched globally on 30 April 2026 at $4.99 a month, and Premium is no longer sold to new members. Existing Premium subscribers keep what they have, but the benefits underneath have been changing, and two of them have already gone.
Whichever you are on, one rule does not move: Robux is not refundable, and neither are subscriptions. Cancelling stops the next charge and nothing else.
Roblox Plus went live worldwide on 30 April 2026 and replaced Premium as the subscription on sale. The structure is different in a way that matters if you are deciding whether to cancel.
| Roblox Premium (legacy) | Roblox Plus (current) | |
|---|---|---|
| Available to new members | No, discontinued | Yes, from 30 April 2026 |
| Base price | Tiered at 450, 1000 and 2200 monthly Robux | $4.99 a month, with no Robux included in the base plan |
| Robux stipend | Built into every tier | Optional. Plus 500, Plus 1000 and Plus 2000 bundles add Robux |
| Item discount | Included | 10%, rising to 20% after three consecutive months |
| Trading and reselling | Listed as a Premium benefit | Requires an active Plus subscription |
Two Premium benefits have already been withdrawn. From 30 May 2026 Roblox discontinued the 10 per cent bonus on additional Robux purchases for Premium subscribers, and retired the Premium logo.
There is also genuine ambiguity right now about trading. Roblox’s Premium page still lists trading and reselling as a Premium benefit, while the trading documentation now says an active Roblox Plus subscription is required. If trading is the only reason you keep Premium, check that it still works for you before you decide anything, because the answer is in flux.
The Plus discount detail worth noting: it excludes items over 1 million Robux, resold items, ads credit and certain fees, and the step up from 10 to 20 per cent needs three consecutive months, so cancelling and resubscribing resets it.
| Where you subscribed | Where to cancel |
|---|---|
| Roblox website or desktop | Gear icon top right, Settings, Subscriptions, then Cancel Renewal and confirm |
| iOS app | iPhone Settings, your Apple ID name, Subscriptions, Roblox. Roblox cannot cancel this for you |
| Android app | Google Play Store, profile icon, Payments and subscriptions |
| Windows Store or Amazon | Nothing to do. These memberships are non-recurring and end on their expiry date |
Sign in to the account that actually holds the subscription, which in a household with several Roblox accounts is not always the one you are looking at. After cancelling, benefits continue for the remainder of the time you have already paid for.
When the subscription ends you lose access to the subscription benefits. The one that catches people is not the discount or the stipend, it is trading.
Trading requires an active subscription, on both sides. Roblox’s trading rules now state you need an active Roblox Plus subscription to trade, and that both parties need it, both must have trading enabled and their inventories visible. Trading is also unavailable in South Korea. Selling and reselling avatar items, and publishing items to the Marketplace, are subscription-gated in the same way.
So if you hold limited items you intend to trade or resell, do it before the subscription lapses. After it ends you still own the items, you simply cannot move them.
Robux already credited to your balance sits in your account rather than being clawed back when a subscription ends. Roblox does not spell this out in a dedicated statement, so if you have a large balance and you are cancelling, spending it first removes any doubt.
Roblox’s position is unusually firm, and it is worth understanding before you buy rather than after.
Unauthorised charges are the one real exception. Roblox will work with you on card, PayPal and Google Play charges you did not authorise, but there is a critical sequencing rule: contact Roblox support before disputing with your bank. Once a charge is disputed, Roblox cannot issue a refund on it. Charges made through Apple, Microsoft Store, Xbox, PlayStation, Meta Quest, Samsung or Amazon have to go through those platforms, since Roblox cannot refund them at all.
Both live in the same place: your Roblox privacy settings, under Account data, deactivation and deletion.
| Deactivate | Delete | |
|---|---|---|
| What it does | Disables the account and hides your profile | Requests permanent removal of the account |
| Reversible | Yes. Log in at roblox.com to reactivate at any time | No |
| Requirements | None beyond access to the account | A verified email address, and Roblox verifies your identity before acting |
| What stays visible | Some data, such as Marketplace items you published | Handled as part of the deletion request |
Cancel any active subscription first, and spend or write off the Robux balance, because none of it is refunded on closure.
If you are in a region with statutory data rights, including the EEA, Brazil, Iceland, Norway, Switzerland and several US states, there is a second route: a support request under Data Privacy Requests, then Right to be Forgotten. That is the better path if your concern is personal data rather than the account itself.
Roblox does not publish a waiting period for deletion or state whether a pending request can be withdrawn, so treat the confirmation as final rather than assuming a grace period exists.
Roblox restructured child accounts in April 2026 into age-based types: Roblox Kids for ages 5 to 8 and Roblox Select for 9 to 15, with automatic promotion at 9 and again at 16. Parental controls run through age 15 and cover game blocking, direct message control, activity and friend visibility, and crucially spending and screen-time limits.
If the reason you are here is a child spending money you did not authorise, the spending limit in parental controls is the fix that prevents a repeat, and it is more effective than cancelling a subscription.
On the charges themselves, Roblox says users should always get permission from the payment account owner before purchasing, and warns that unauthorised charges can lead to permanent account closure. So the order matters: link the account to parental controls, set the spending limit, contact Roblox support about the charges, and do not go straight to a bank dispute.
We cover the same ground elsewhere in gaming: cancelling Fortnite Crew, cancelling Discord Nitro and deleting a Discord account, cancelling Xbox Game Pass and auditing every recurring charge at once.
|
Symptom |
Likely cause |
What to do |
|---|---|---|
|
No Cancel Renewal option |
The subscription is held by Apple or Google, or it is a non-recurring Windows Store or Amazon membership |
Cancel at the store that billed you, or wait for the non-recurring one to expire |
|
Charged after cancelling |
Cancelled on the wrong Roblox account, or a second subscription exists |
Check which account the receipt names, then check Subscriptions on each account in the household |
|
Cannot trade any more |
Trading now requires an active subscription, on both sides |
Expected. Complete trades before the subscription lapses |
|
Robux refund refused |
Robux is non-refundable by policy |
Only unauthorised charges are considered, and only if you have not already disputed with your bank |
|
Cannot delete the account |
No verified email address on file |
Verify the email first, then retry the deletion request |
|
Premium benefits changed without warning |
The 10% Robux purchase bonus and Premium logo ended on 30 May 2026 |
Expected. Premium is a legacy product now |
Sign in at roblox.com, click the gear icon, open Settings, then Subscriptions, and choose Cancel Renewal. If you subscribed through the iOS or Android app, cancel at Apple or Google Play instead.
It was replaced by Roblox Plus, which launched globally on 30 April 2026 at $4.99 a month. Premium is no longer sold to new members, existing subscribers keep theirs, and the 10 per cent Robux purchase bonus and Premium logo were discontinued on 30 May 2026.
Robux already credited to your balance stays in your account. What stops is the monthly stipend and the subscription benefits. Roblox does not publish a dedicated statement on this, so spending a large balance before cancelling removes any doubt.
No. Roblox states there is no way to get Robux back once purchased, including for accidental purchases and items you delete or dislike. Subscriptions are also non-refundable.
Roblox’s trading rules now require an active Roblox Plus subscription, and both people in a trade need one. Selling, reselling and publishing Marketplace items are gated the same way. Complete any trades before your subscription lapses.
In your Roblox privacy settings, under Account data, deactivation and deletion, choose Delete. You need a verified email address and Roblox verifies your identity before acting. Deactivate instead if you want something reversible.
Contact Roblox support before disputing with your bank, because once a charge is disputed Roblox cannot refund it. Charges made through Apple, Xbox, PlayStation, Samsung, Amazon or the Microsoft Store must go through those platforms instead.
Yes. Parental controls run through age 15 and include spending and screen-time limits, plus game blocking and message controls. Linking the account and setting a spending limit prevents a repeat more reliably than cancelling a subscription.
Cancel at roblox.com under Settings, Subscriptions, Cancel Renewal, unless Apple or Google is billing you, in which case cancel there. Windows Store and Amazon memberships are non-recurring and need nothing. Benefits run to the end of the period you paid for.
Before it lapses, finish any trades or resales, because trading now needs an active subscription on both sides. Robux and subscriptions are not refundable, so spend the balance rather than expecting it back. For unauthorised charges, contact Roblox support before your bank, and set a parental spending limit if a child is involved.