How To Cancel SiriusXM In 2026: Online, Phone And Car Trials
David Roberts
Founder and CEO
04.10.2026
Short answer: sign in to the SiriusXM Online Account Center, open the Subscriptions tab, choose the plan and follow the cancel prompts. If you prefer to talk to someone, call 1-866-635-8641 (8am to 8pm ET, every day) or use the 24/7 online chat. Cancel at least 24 hours before your renewal date. If Apple, Google, Roku or T-Mobile bills you, cancel there instead.
SiriusXM had a reputation for being one of the hardest subscriptions in the US to leave. For years the only real routes were a phone call or a chat with an agent trained to keep you, and in November 2024 a New York court agreed with the state Attorney General that the process was unlawfully burdensome. Today SiriusXM’s own help centre lists an online cancellation route for accounts it bills directly, so most people no longer need to sit through a retention script.
This guide covers every route: online, phone and chat, app store and partner billing, car trials that start charging, accounts with several radios or vehicles, app-only streaming plans, what to say when you are offered a lower price, refunds on prepaid plans, and what to do when you sell a car that has SiriusXM.
First, Check Who Is Billing You
SiriusXM can only cancel what SiriusXM bills. Check the charge on your card or bank statement before you start, because it tells you where the cancel button actually lives.
What your statement says
Who bills you
Where to cancel
SIRIUSXM, SIRIUS XM RADIO or similar
SiriusXM directly
Online Account Center, phone or chat
APPLE.COM/BILL
Apple App Store
iPhone Settings, then your name, then Subscriptions
GOOGLE *SiriusXM
Google Play
Play Store, then Payments and subscriptions
ROKU
Roku
my.roku.com on a computer or phone, not the TV app
T-MOBILE (on your phone bill)
T-Mobile
T-Mobile account, then Manage Add-ons, or call 611
SiriusXM simplified its line-up into a small number of plans. These are the standard US prices on SiriusXM’s plans page as of October 2026, after the introductory offer ends. Older plans such as Music & Entertainment or Platinum may still be on your account at a different rate, so the price on your own bill is the one that counts.
Plan
Where you listen
Standard US price
Typical intro offer
All Music
Car radio and app
$11.99 a month
$1 for 3 months
All Music plus add-ons
Car radio and app
$11.99 plus Sports $8, News $5 or Talk $5 a month
Varies
All Access
Car radio and app
$25.99 a month
$1 for 3 months
All Access (App Only)
App and home devices only
$11.99 a month
$1 for 3 months
SiriusXM Sports Pass
App
$5 a month
1 month free
Two things push the real bill higher than the headline. Satellite plans that include music carry a US Music Royalty Fee, which SiriusXM lists as 19.98% of the plan price (8.8% on streaming plans), plus taxes. And every plan, including the $1 intro offers, renews automatically at the full rate until you cancel.
The 24 Hour Renewal Deadline
SiriusXM’s customer agreement says you must cancel at least 24 hours before your upcoming renewal date to avoid being renewed. Apple and Google billing use the same 24 hour cutoff.
Cancellation takes effect at the end of the current subscription period. You keep listening until the date you already paid for.
Find your renewal date first. It is on the Subscriptions tab in the Online Account Center and on your last bill.
Give yourself a margin. Treat two or three days as the safe window, especially if you plan to cancel by phone and may have to call back.
A price increase is a cancellation window too. The agreement lets you reject a price change by cancelling before it takes effect at the start of your next period.
How To Cancel SiriusXM Online Without Calling
Yes, you can cancel SiriusXM online in 2026, as long as SiriusXM bills you directly. The New York ruling only ordered changes for New York customers, but SiriusXM’s US help centre now lists the Online Account Center as a cancellation route for direct-billed subscriptions generally. This is the easiest way to cancel SiriusXM without calling.
Sign in to the Online Account Center. Go to siriusxm.com and choose Sign In, or open the account section of the SiriusXM app.
Open the Subscriptions tab. Every plan on the account is listed here, one per radio or app subscription.
Select the plan you want to end. If you have several radios, check the Radio ID or vehicle name so you cancel the right one.
Choose the cancel option and work through the prompts. You will likely see a lower-price offer first. Decline it if you want to leave.
Confirm the cancellation and keep the confirmation number or screenshot.
Check the email. SiriusXM should send a confirmation. If nothing arrives within a day, reopen the Subscriptions tab and check that the plan shows an end date rather than a renewal date.
If the online flow sends you to chat or a phone number instead of finishing the cancellation, use the chat route below. Chat leaves a written record, which matters if you need to dispute a charge later.
How To Cancel SiriusXM By Phone
The phone number to cancel a SiriusXM subscription, listed on SiriusXM’s cancellation help page, is 1-866-635-8641. Listener Care is open from 8am to 8pm Eastern time, seven days a week. Aviation and marine subscriptions have their own line, 1-800-985-9200.
Have your details ready. Account number or Radio ID, the name and address on the account, and the last four digits of the card you pay with.
Call and say “cancel” at the first prompt. The automated menu routes you faster if you ask for cancellation directly.
State clearly that you want to cancel, not pause, downgrade or “look at options”. Repeat it if the agent moves to an offer.
Name each radio if you have more than one, and ask the agent to read back which subscriptions are being cancelled.
Ask for a confirmation number and write down the agent’s name, the date and the time.
Expect offers. The New York Attorney General’s case described agents working through a scripted conversation with as many as five retention offers before processing a cancellation. You do not have to accept any of them.
How To Cancel SiriusXM By Chat
SiriusXM’s contact page offers online chat around the clock, which makes it the best option late at night or if you want a transcript.
Go to the Contact Us page on siriusxm.com and start a chat. If the chat window will not load, disable your ad blocker or try another browser.
Open with one clear sentence: “I want to cancel my subscription for Radio ID [your ID], effective at the end of the current period.”
Decline offers politely and restate the request.
Ask for the confirmation number in the chat.
Save the transcript before closing the window, either with the email transcript option or a screenshot.
How To Cancel SiriusXM On iPhone, Android, Roku Or T-Mobile
If you subscribed inside an app or through a partner, SiriusXM cannot end the billing. Cancel with the company that charges you.
iPhone or iPad (Apple billing)
Open Settings and tap your name.
Tap Subscriptions, then SiriusXM.
Tap Cancel Subscription and confirm.
Android (Google Play billing)
Open the Play Store and tap your profile icon.
Tap Payments and subscriptions, then Subscriptions.
Select SiriusXM and tap Cancel subscription.
Roku and T-Mobile
Roku subscriptions cannot be cancelled inside the SiriusXM channel. Sign in at my.roku.com on a computer or phone, open Manage your subscriptions, and cancel SiriusXM there. If SiriusXM came as a T-Mobile add-on, sign in to your T-Mobile account, go to Manage Add-ons and deselect SiriusXM, or call 611 from your T-Mobile phone.
In each case the subscription runs to the end of the period you paid for, and refund requests go to Apple, Google, Roku or T-Mobile rather than SiriusXM.
How To Cancel A SiriusXM Free Trial In Your Car
This is where most confusion starts, because there are two very different kinds of “free trial”.
Trial type
How you got it
Does it start charging?
What to do
Vehicle trial
Came with a new or used car, no card given
No. SiriusXM’s agreement says these do not renew automatically
Nothing, unless you want the marketing calls and mail to stop
Converted trial
You gave a card during the trial to lock in an offer
Yes, at the offer rate and then the full rate
Cancel online, by phone or by chat before renewal
Paid intro offer
$1 for 3 months or similar on siriusxm.com
Yes, at the full monthly price
Cancel at least 24 hours before the intro period ends
App free trial
Started in the app through Apple or Google
Yes, unless cancelled
Cancel in the app store
If you never gave SiriusXM a payment method, a vehicle trial ends on its own and you cannot be charged for it. The trouble comes when a trial-ending call or letter offers a discount and you hand over a card: that creates a normal auto-renewing subscription, often at a low rate for a few months and then at the standard price. If you are unsure which you have, sign in to the Online Account Center and look at the plan name and whether a payment method is on file.
To stop the trial-ending marketing calls, ask Listener Care to add your number to their do-not-call list when you speak to them.
Multiple Radios Or Vehicles On One Account
SiriusXM’s customer agreement says each radio needs its own subscription. One account can therefore hold several separate plans, each tied to a different Radio ID, and cancelling one does not cancel the others.
List every Radio ID before you start. The Subscriptions tab shows each plan. The Radio ID is also on channel 0 in the car.
Cancel each plan separately, or tell the agent “cancel every subscription on this account” and have them read back each Radio ID.
Check for discounted second radios. Additional vehicles often sit on a multi-radio discount. Cancelling the main plan can move the remaining radios to a full price, so ask what the others will cost afterwards if you are keeping any.
Look for old accounts. A car you bought used can sit on a different account from your other vehicles. If you are still charged after cancelling, search your email for SiriusXM account numbers.
Cancelling A Streaming-Only Plan
App-only plans such as All Access (App Only) are the simplest to end. SiriusXM’s customer agreement says streaming subscriptions can be cancelled by signing in to your online account and following the cancellation instructions. Deleting the app does not cancel anything.
One catch: if you have a car plan, app streaming is usually included in it. Cancelling a separate streaming plan does not touch the car plan, and cancelling the car plan ends app access too. If you only want to drop the car side and keep listening on your phone, ask to switch to the app-only plan rather than cancelling outright.
Retention Offers: How To Get A Lower Price Or Leave Anyway
SiriusXM’s standard prices are high, and its retention team has room to discount. Many customers report being offered several months at a much lower monthly rate when they ask to cancel. Whether you want that deal or not, it helps to know how the conversation works.
Decide before you call. Pick a price at which you would stay, or decide you are leaving at any price.
Ask about the current offers for your account. Offers vary by account history, so there is no fixed figure to quote.
Ask what the offer includes. Check the plan name, how many months the rate lasts, whether the Music Royalty Fee and taxes are on top, and whether it is billed monthly or prepaid.
Set a reminder for a week before the promo ends, so you can negotiate again or cancel.
If you just want out, say “I am not interested in any offers, please cancel my subscription” and repeat it. That is all the conversation needs.
Selling Or Trading In A Car With SiriusXM
This catches out a lot of people. SiriusXM’s customer agreement says that selling, losing or trading in a vehicle, or simply not using the service, does not cancel a paid subscription. If you sell the car and do nothing, you keep paying for a radio you no longer own.
Decide what you want: cancel the plan, or move it to your next car.
To cancel, use any route above and give the Radio ID of the car you sold.
To move it, use SiriusXM’s transfer service online or call 855-227-6738. You can remove the old vehicle and transfer the plan, or link the new car to your existing subscription. Paid plans bought directly from SiriusXM are generally transferable to another inactive radio. Lifetime subscriptions can only be transferred by phone or chat.
If you want to keep streaming but have no car yet, you can unlink the radio. SiriusXM says unlinking does not cancel or change the plan, so you still pay and can still use the app.
Vehicle trials work the other way: they are attached to the car, so a trial ends when you sell or return the vehicle, and it cannot be transferred. SiriusXM asks you to call 1-866-741-7474 to update the account in that case.
What Happens After You Cancel
You keep listening until the period ends. SiriusXM says cancellation of an audio subscription takes effect at the end of the current subscription period.
The car radio stops playing subscription channels. Channel 0 still shows your Radio ID, which you will need if you ever reactivate.
App access ends with the plan, unless you have a separate streaming subscription.
Your account record stays. SiriusXM keeps the account so you can reactivate, which is also why the company can keep mailing or calling you with offers.
Cancel SiriusXM Or Delete Your Account?
Cancelling stops billing. Deleting your personal data is a separate privacy request. Most people only need the first one.
Cancel subscription
Request data deletion
Stops charges
Yes, at the end of the period
Cancel first; deletion is not a billing tool
Keeps account history
Yes
No
Easy to rejoin
Yes, sign in and pick a plan
You start again with a new account
Stops marketing
Not on its own; ask to opt out
Usually, once processed
Where to do it
Online Account Center, phone or chat
The privacy choices page on siriusxm.com
If you plan to request deletion, cancel every subscription first and wait for confirmation, so no plan is left renewing on an account you can no longer sign in to.
Can You Get A SiriusXM Refund?
Sometimes, and it depends on how quickly you cancel. SiriusXM’s customer agreement sets out these windows:
Plan type
Refund window
After the window
Monthly plan
Pro-rata refund if you cancel within 7 days of the start date and ask for it
Non-refundable; runs to the end of the month
Quarterly, annual or other prepaid plan
Pro-rata refund if you cancel within 30 days of the start of the period
Non-refundable; runs to the end of the term
Vehicle trial or extended dealer plan
Not eligible for refund, cash or credit
Ends with the term or when you sell the car
Apple, Google or Roku billing
Their refund rules apply
Ask the app store, not SiriusXM
The key word is “requested”. A refund inside those windows is not automatic, so ask for it explicitly when you cancel and get the amount confirmed. If you prepaid for a year and are past the 30 day mark, the money for the rest of the term is generally gone, though you will keep service until it ends.
If you were charged for a subscription you never agreed to, such as a trial you did not convert, say so plainly to Listener Care and keep the chat transcript. A chargeback with your bank is the last step, not the first.
Still Being Charged? Troubleshooting
Symptom
Likely cause
Fix
No cancel option online
Apple, Google, Roku or T-Mobile bills you
Cancel where the billing lives (table at the top)
Charged after cancelling one car
Another radio on the account is still active
Check every Radio ID on the Subscriptions tab
Charged after selling the car
Selling a car does not cancel the plan
Cancel or transfer, then ask about a refund if within the window
Charged right after cancelling
You cancelled less than 24 hours before renewal
Contact Listener Care with your confirmation number
Bill higher than the advertised price
Music Royalty Fee, taxes or a promo ending
Check the bill breakdown; negotiate or cancel
Charged after a car trial
You gave a card during the trial
Cancel now and ask for a 7 day refund if it was a new monthly plan
Charge you do not recognise
A second account on an old email or a used car
Search your email for SiriusXM account numbers and call Listener Care
Frequently Asked Questions
How do I cancel SiriusXM?
Sign in to the Online Account Center, open the Subscriptions tab and cancel the plan, or call 1-866-635-8641 or use the 24/7 chat. If an app store or partner bills you, cancel with them.
Can you cancel SiriusXM online?
Yes, for subscriptions SiriusXM bills directly. Use the Subscriptions tab in the Online Account Center. Streaming plans can always be cancelled online.
What is the SiriusXM phone number to cancel a subscription?
1-866-635-8641, open 8am to 8pm Eastern time every day. Aviation and marine subscribers use 1-800-985-9200.
How much is SiriusXM a month?
All Music is $11.99 a month and All Access is $25.99 a month in the US, plus the Music Royalty Fee and taxes. The app-only All Access plan is $11.99.
Does the SiriusXM free trial in my car turn into a paid plan?
Not on its own. Vehicle trials end automatically. It only becomes a paid plan if you give SiriusXM a payment method to continue.
Does selling my car cancel SiriusXM?
No. A paid plan keeps billing until you cancel it or transfer it to another radio.
Can I get a SiriusXM refund?
Yes, a pro-rata refund if you cancel a monthly plan within 7 days of its start or a prepaid plan within 30 days, and you request it. After that, generally no.
Will I keep listening after I cancel?
Yes, until the end of the subscription period you already paid for.
Can I cancel one car and keep another?
Yes. Each radio has its own plan. Cancel by Radio ID, and ask whether the remaining radio loses a multi-radio discount.
More Cancellation Guides
For a full checklist of recurring charges to review, see our guide on how to cancel subscriptions online. These guides cover the other audio and streaming services people often stack up:
