How To Cancel A Ring Subscription In 2026: Save Videos First
David Roberts
Founder and CEO
10.11.2026
Short answer: download any videos you want to keep first, then sign in at ring.com, select Plan from the top menu, choose the plan you want to end and confirm the cancellation. If the charge comes from Amazon, cancel in Your Memberships & Subscriptions on Amazon instead. Cancel before your next billing date: Ring charges at the start of each period and, since 6 November 2025, does not refund or prorate any part of it.
Cancelling a Ring subscription takes about a minute. The part that costs people is what happens next. When the plan ends, every recorded video tied to it becomes inaccessible, and resubscribing later does not bring it back. Add a no-refund policy and a round of plan renames in 2026, and it is easy to cancel at the wrong time, in the wrong place, or before you have saved the clip you actually needed.
This guide covers the current plan names and prices, the ring.com and Amazon cancellation routes, what the Ring app can and cannot do, professional monitoring, the free trial, refunds, and what your doorbell and cameras still do once you stop paying.
First, Check Who Is Billing You
Ring plans are sold in two main places, and you have to cancel where you bought. Look at the charge on your card or bank statement before you start.
What your statement says
Who bills you
Where to cancel
A charge naming Ring
Ring directly
ring.com, then Plan
A charge from Amazon (often shown as Amazon.com or AMZN)
Amazon
Amazon, then Your Memberships & Subscriptions
Ring Pro or a monitoring charge
Ring directly
ring.com, then Plan (downgrade or cancel)
Virtual Security Guard
Ring directly
ring.com, then Plan
No charge at all, but recordings work
Your free 30 day trial
Nothing to cancel unless you chose a paid plan
Only the account owner can manage billing. If someone added you as a Shared User, the cancel option will not appear for you, and the owner has to sign in.
Ring has renamed its plans twice in two years, which is why searches still mix up Ring Protect Basic, Ring Protect Plus, Ring Home Basic and Ring Home Standard. In 2026 Ring moved its Ring Home plans back under the Ring Protect name, with three main tiers. These are the US prices Ring lists on its plans page:
Plan
Monthly
Annual
What it covers
Ring Solo
$4.99
$49.99
One device; video history up to 180 days, smart alerts
Ring Multi
$9.99
$99.99
All devices at one location; extended warranty
Ring Pro
$19.99
$199.99
Multi features plus 24/7 professional monitoring, Familiar Faces and video descriptions
Virtual Security Guard
$99 a month
Not offered
Pro features plus live monitoring by security agents
If you subscribed before the rename, your plan moved over automatically with the same features and, according to Ring, no extra charge. Use this table to work out what you are now paying for:
Old plan name
New plan name
Ring Home Basic (earlier Ring Protect Basic)
Ring Solo
Ring Home Standard, or Protect Plus without Alarm
Ring Multi
Ring Home Standard with Smoke and CO monitoring
Ring Multi
Ring Home Standard with 24/7 professional monitoring
Ring Pro
Ring Home Premium
Premium Legacy
Protect Plus (first generation) with Alarm
Premium Legacy, from the next renewal
AI Pro
Ring Pro
AI Solo
Pro Intelligence add-on
Premium Legacy and older grandfathered plans can carry a different price from the current list, so check the amount shown on the Plan page of your ring.com account. Every plan auto-renews until you cancel it, and each plan covers one device or one address, so two homes mean two subscriptions.
When To Cancel: Monthly Vs Annual Plans
Ring’s terms say subscription fees are charged on the first day of each subscription period and are non-refundable. When you cancel, the plan keeps running to the end of the period you already paid for and then stops. That makes the timing rule simple:
Monthly plans: cancel any time before the next monthly billing date. Cancelling the day after a renewal still gives you the rest of that month, but no money back.
Annual plans: cancel any time before the yearly renewal. Cancelling in month two does not return the other ten months; you keep the plan until the year ends.
The cutoff: Ring asks you to cancel before a charge is taken. Do not leave it to the renewal day itself, because the charge can process early that morning.
Your renewal date is on the Plan page at ring.com. If you are on an annual plan and only want out of the next year, the best time to cancel is soon after you decide: you lose nothing by cancelling early, since the plan runs to its end date either way.
Download Your Videos Before You Cancel
This is where most people get caught. Ring’s cancellation page states plainly that when your plan ends you lose access to all your recorded videos, and that past recordings cannot be restored if you subscribe again later. Anything you need for an insurance claim, a police report, a package dispute or simply a family moment has to be saved before the plan ends.
In the Ring app:
Open the app to the main dashboard.
Tap the History tile.
Find the video and tap the three-dot more menu next to it.
Tap Download. Repeat for each clip.
On ring.com, which is faster for many clips:
Sign in to your Ring account in a browser.
Go to History.
Select Manage (the pencil icon).
Tick the videos you want.
Select Download. The clips arrive as a .zip file of time-stamped .mp4 files.
Ring limits how many videos you can download in one go, depending on their length, so large archives may take several batches. Because the plan stays active until the end of the billing period, you still have time after cancelling, but do not leave it to the last day.
How To Cancel A Ring Subscription On Ring.com
This is the official route for any plan billed by Ring, including Ring Solo, Ring Multi, Ring Pro, Premium Legacy and Virtual Security Guard.
Sign in at ring.com with the account owner’s email and password. You can do this in your phone’s browser if you are away from a computer.
Select Plan from the top menu.
Choose the plan you want to cancel. If you have more than one location or device plan, each is listed separately, so pick the right one.
Note the renewal date shown for that plan.
Confirm the cancellation. Ring may show a cheaper plan or an offer first; decline it if you want to leave.
Check the result. The plan should now show that it ends on a date rather than renews. Screenshot it and keep the confirmation email.
Cancelling also stops any add-ons attached to that plan at the end of the billing period. If you have plans at two addresses, repeat the steps for each one.
How To Cancel A Ring Subscription In The App
Many guides tell you to cancel inside the Ring app’s Control Center. Control Center (menu, then Control Center) is where Ring keeps privacy, video management and data settings, and it links out to plan information, but Ring’s own cancellation instructions point you to the Plan page on ring.com rather than to a cancel button in the app.
The practical way to cancel from your phone is:
Open your phone’s browser, not the Ring app.
Go to ring.com and sign in.
Tap the menu, then Plan.
Select the plan and confirm the cancellation.
The app is still useful for the step before: use History in the app to download clips, and check Control Center under video management to see how long your videos are kept. Deleting the Ring app from your phone does not cancel anything, because billing is tied to your account, not the app.
How To Cancel A Ring Plan Billed By Amazon
Ring plans bought on Amazon.com are billed by Amazon, and Ring’s terms direct those customers to manage the plan in their Amazon account. The Plan page on ring.com may not let you end it.
Sign in to Amazon on the account that bought the plan.
Open Account & Lists, then Your Memberships & Subscriptions.
Find the Ring plan and select Manage Subscription.
Choose to end or cancel the subscription and confirm.
Amazon-sold plans only start billing once they are linked to a Ring account and attached to a device or location, and Ring has said that unlinking your Amazon and Ring accounts pauses the plan. Cancelling outright is cleaner, because it leaves no paused subscription waiting to restart. Cancelling the Ring plan does not touch Prime; if you are trimming Amazon costs more widely, see our guide on how to cancel Amazon Prime.
Cancelling Professional Monitoring And Ring Pro
Ring sells professional monitoring for Ring Alarm as part of the Ring Pro plan, billed monthly or yearly like every other plan, rather than as a separate multi-year alarm contract. You cancel it the same way, on the Plan page at ring.com. Ring’s subscription terms do not list a cancellation fee; the cost of leaving is the unused part of the period you already paid for. Professional monitoring is only offered in the US and Canada (excluding Quebec).
Before you end monitoring, run through this list:
Decide whether you want video or monitoring. If you only want to drop monitoring, downgrade from Ring Pro to Ring Multi instead of cancelling, and your recordings stay.
Know what your alarm loses. Ring says professional monitoring, arming and disarming from your phone and cellular backup all need a compatible plan. Without one, the alarm still sounds locally and you arm it from the keypad.
Tell anyone who relies on it. Monitoring ends at the end of the billing period, and police or fire will no longer be dispatched by a monitoring centre after that date.
Update your insurer and alarm permit. Some home insurance discounts and local alarm permits depend on monitored service.
Virtual Security Guard is separate. Since 2026 it is a standalone plan, so cancel it on its own line on the Plan page.
Ending The Ring Free Trial
Setting up a new or certified refurbished Ring device starts a free 30 day trial automatically, unless that location is already covered by a plan. The trial unlocks recording, the intelligent video features and, for Ring Alarm, professional monitoring features.
Ring’s terms describe the trial as ending, and recordings from it becoming inaccessible, if you do not enter into a paid plan before it runs out. So if you never chose a plan and never added a card, there may be nothing to cancel. If you did pick a plan during the trial, that plan is what will bill you, and you cancel it on ring.com with the steps above. Either way, download the trial recordings you want before day 30.
Downgrade Instead Of Cancelling
If the problem is price rather than the service itself, a smaller plan keeps your video history alive:
Ring Pro to Ring Multi drops monitoring but keeps recording on every device at the address.
Ring Multi to Ring Solo makes sense if you really only care about the doorbell.
Monthly to annual cuts the yearly cost of Solo and Multi by roughly two months’ fees, but only do it if you are sure you will stay, because annual fees are not refunded.
Plan changes are made from the same Plan page on ring.com. Check what happens to your existing videos before you confirm a downgrade that changes device coverage.
What Happens After You Cancel: Ring Without A Subscription
Your devices do not stop working when the plan ends. Ring says that without a subscription you can still view live video and respond to alerts as they happen. What goes is everything that depends on saved video.
Feature
With a plan
After you cancel
Live View
Yes
Yes
Real-time motion and ring alerts
Yes
Yes, answer them live
Recorded videos and History
Up to 180 days
No; existing recordings become inaccessible
Snapshots and event review
Yes
No
Smart alerts, video descriptions, Familiar Faces
Depending on plan
No
Ring Alarm professional monitoring
Ring Pro only
No
Arm and disarm Ring Alarm from your phone
Yes
No; use the keypad
Extended warranty
Multi and Pro
Standard warranty only
Benefits run to the end of the period. Ring’s terms say you keep the plan and your recordings until the subscription period ends.
Your account stays open. Cancelling the plan does not delete your Ring account, your devices or your Neighbors settings.
Resubscribing starts fresh. You can sign up again at any time, but videos recorded before the old plan ended will not come back.
Cancel Your Plan Or Delete Your Ring Account?
People searching for how to cancel a Ring account usually only need to cancel the plan. Deleting the account is a much bigger step.
Cancel Ring plan
Delete Ring account
Stops subscription charges
Yes, at the end of the period
Yes, all plans end
Recorded videos
Lost when the plan ends
Deleted
Doorbell and cameras keep working
Yes, Live View and alerts
No, Ring products stop working
Reversible
Yes, resubscribe any time
No, it cannot be undone
Where to do it
ring.com, then Plan
Control Center, then data management, then Delete Data
To delete a Ring account, Ring requires you to remove all devices from the account first. Then open Control Center (in the app menu or on ring.com), go to the data management options, choose to delete your data, enter your password and confirm. Ring says the account is permanently removed within 30 days. If the account was opened in your name without your knowledge, Ring has a separate support process for accounts you did not sign up for. Selling or giving away a doorbell? Remove it from your account so the new owner can set it up, rather than deleting the whole account.
Can You Get A Ring Refund?
Usually not. Ring’s cancellation policy, effective 6 November 2025, says refunds are not available for Ring subscription cancellations unless required by applicable law. That applies to monthly and annual plans alike: there is no prorated refund for the unused months of an annual plan, which was the main thing that changed in late 2025.
Where money can still come back:
Local consumer law. The policy carves out refunds required by law, so cooling-off or unfair-terms rules in your state, province or country can still apply. Mention the specific rule when you contact Ring.
Charges you did not authorise. A plan on an account you did not create, or a duplicate plan for the same address, is worth raising with Ring support directly.
Amazon purchases. If Amazon billed you, start with Amazon’s customer service, since it holds the payment.
Billing errors. A charge after a confirmed cancellation is an error, not a policy question. Send the confirmation screenshot.
Treat a chargeback as the last step, after support has had a chance to fix it. A dispute can take weeks and does not restore any videos.
Still Charged? Troubleshooting
Symptom
Likely cause
Fix
No cancel option on the Plan page
You are a Shared User, or Amazon bills you
Ask the account owner to sign in, or cancel in Amazon Memberships & Subscriptions
Cannot find a cancel button in the Ring app
Plan management is on ring.com
Sign in at ring.com in a browser and select Plan
Charged right after cancelling
The renewal processed before you cancelled
Check the cancel date against the charge date; fees for a started period are non-refundable
Still charged months later
A second plan for another address or device
Cancel every plan listed on the Plan page
Charge for a plan you thought was renamed
The 2026 rename moved Home plans to Solo, Multi, Pro or Premium Legacy
Match the new name using the table above, then cancel it
Old videos gone after resubscribing
Recordings are lost when a plan ends
They cannot be restored; download clips before any future cancellation
Amazon charge continues after unlinking
The Amazon subscription is still active
End it in Your Memberships & Subscriptions
If none of these fits, contact Ring support from the help section of ring.com with your plan name, the charge date and your cancellation screenshot.
Frequently Asked Questions
How do I cancel my Ring subscription?
Sign in at ring.com, select Plan from the top menu, choose the plan and confirm the cancellation. If Amazon bills you, cancel in Your Memberships & Subscriptions on Amazon.
Can I cancel my Ring subscription in the app?
Ring’s instructions use the Plan page on ring.com, not the app. Open ring.com in your phone’s browser and cancel there. Use the app’s History tile to download videos first.
How much does a Ring subscription cost?
In the US, Ring Solo is $4.99 a month or $49.99 a year, Ring Multi is $9.99 or $99.99, and Ring Pro is $19.99 or $199.99. Older grandfathered plans may differ, so check your account.
What happened to Ring Protect Basic, Ring Protect Plus and Ring Home Standard?
They were renamed. Home Basic became Ring Solo, Home Standard became Ring Multi (or Ring Pro with professional monitoring), and Home Premium became Premium Legacy. Existing subscribers moved over automatically.
If I cancel my Ring plan, do I get a refund?
No, unless the law where you live requires one. Since 6 November 2025 Ring does not prorate or refund monthly or annual plans; you keep the plan until the period ends.
Will my Ring doorbell work without a subscription?
Yes. Live View and real-time alerts keep working. You lose recordings, History, snapshots and the smart features.
What happens to my videos when I cancel?
You can still see them until the billing period ends. After that you lose access to all of them, and resubscribing does not restore them.
Is there a contract or fee to cancel Ring professional monitoring?
Monitoring comes with the Ring Pro plan, billed monthly or yearly. Ring’s terms list no cancellation fee, but the period you already paid for is not refunded.
How do I delete my Ring account?
Remove all devices, then go to Control Center, data management and Delete Data, and confirm with your password. This ends every plan, deletes videos and stops your Ring devices working.
More Cancellation Guides
For a wider subscription cleanup, start with our guide on how to cancel subscriptions online. These cover services that often sit on the same card:
