How To Cancel Philo In 2026: Trial, Add-Ons, DVR And Refunds
David Roberts
Founder and CEO
10.11.2026
Short answer: sign in at philo.com, click your profile avatar, choose Account, click Cancel my subscription, then click Complete cancellation. Do it before your next billing date, which is shown on the same Account page. If there is no cancel button, Amazon, Apple, Google, Roku, Samsung or Vizio is billing you, and you cancel there instead.
Philo is one of the cheapest live TV services in the US, and it is also one of the easier ones to leave. The catch is that Philo can be billed by seven different companies, and Philo itself can only cancel the subscriptions it bills. If you signed up on a Roku, a Fire TV stick or an iPhone, the cancel button you are looking for is not on philo.com at all.
This guide covers every route, the free trial, add-ons such as STARZ, MGM+ and AMC+, what happens to your DVR recordings, why there is no real pause option, Philo’s no refund policy and what to do if you paid with a prepaid or gift card.
First, Check Who Is Billing You
Where you cancel depends on where you subscribed. Check the charge on your bank or card statement before you do anything else.
What your statement says
Who bills you
Where to cancel
PHILO or PHILO.COM
Philo directly
philo.com, then Account, then Cancel my subscription
Amazon, AMZN Digital or Amazon Appstore
Amazon
amazon.com/appstoresubscriptions, then Turn off auto-renewal
APPLE.COM/BILL
Apple
iPhone, iPad or Apple TV Settings, then Subscriptions
GOOGLE *Philo
Google Play
Play Store, then Payments and subscriptions
ROKU or ROKU INC
Roku
Star button on the Philo app, or my.roku.com
SAMSUNG
Samsung
Samsung account, then Purchase History, then Subscriptions
Philo changed its line-up in March 2026. The old single plan was replaced with two paid plans and a free tier. Philo’s help centre lists these US prices, plus taxes where applicable:
Plan
US price
What you get
Free trial
Essential
$25 a month
70+ live channels, the Free Channels, on-demand library, DVR kept for 1 year
7 days for new customers
Bundle+
$33 a month
Everything in Essential plus ad-supported AMC+, HBO Max Basic with Ads and ad-supported discovery+
None
Free Channels
$0
100+ ad-supported free channels, select recordings kept for 30 days
Not needed, no card required
Two things affect what you actually pay. First, Philo says subscribing through a third-party biller such as Amazon, Apple, Google, Roku, Samsung or Vizio may add a surcharge, so the same plan can cost more on a TV than on philo.com. Second, longtime members on an older legacy plan may see a different price on their Account page. The figure on your own Account page is the one that counts.
If you only want to cut the bill rather than leave, switching from Bundle+ to Essential saves $8 a month and keeps the same 70+ live channels.
When To Cancel So You Are Not Charged Again
Philo bills monthly on the date you first subscribed. Start on the 17th and you are charged on the 17th of every month; start on the 31st and you are charged on the last day of shorter months. Your billing date sits in the Your Philo Subscription section of the Account page on philo.com.
Cancel any time before the billing date. Philo does not publish a 24 or 48 hour cutoff, but leaving it until the morning of renewal is a gamble, because the charge can process early in the day. Aim for at least a day ahead.
Cancelling early costs you nothing. You keep watching until the end of the cycle you already paid for, so there is no reason to wait for the last day.
Third-party billers set their own timing. App stores such as Apple’s ask you to cancel at least 24 hours before renewal. Check the renewal date shown in that store, not on philo.com.
How To Cancel Philo On Philo.com
This is the route for anyone Philo bills directly, which includes most people who signed up in a web browser. You cannot cancel a Philo-billed subscription from inside the TV apps, so use a computer or a phone browser.
Sign in at philo.com. Use the same email or phone number you use on your TV.
Click your profile avatar and choose Account.
Note your billing date in the Your Philo Subscription section.
Click Cancel my subscription. Philo may show you an offer or suggest a cheaper plan first. Read it, then carry on if you still want to leave.
Click Complete cancellation. Stopping on the offer screen leaves you subscribed.
Check the Account page again. It should now show the final day of your billing cycle instead of a renewal date. Screenshot it.
Cancelling the base plan also ends any add-ons on the account, so you do not need to remove STARZ or MGM+ separately first.
How To Cancel Philo On Roku
If you subscribed through the Philo channel on a Roku, Roku holds the subscription and the charge reads ROKU on your statement.
Press Home on your Roku remote.
Highlight the Philo app without opening it.
Press the star button to open the options menu.
Select Manage subscription.
Select Cancel subscription, then Cancel subscription again to confirm, then Done.
If you do not have the TV handy, sign in at my.roku.com, open Manage your subscriptions, and unsubscribe from Philo there. Uninstalling the Philo app from the Roku does not cancel anything.
How To Cancel Philo On Amazon Fire TV
Subscriptions started on a Fire TV stick or Fire tablet are billed through the Amazon Appstore.
Go to amazon.com/appstoresubscriptions in a browser and sign in to the Amazon account linked to your Fire TV.
Find Philo in your list of app subscriptions.
Open the Actions menu next to it and choose Turn off auto-renewal.
Confirm. The subscription now runs to the end of the period and stops.
How To Cancel Philo On iPhone, iPad Or Apple TV
If the charge reads APPLE.COM/BILL, Apple bills you and only Apple can stop it.
Open Settings on your iPhone, iPad or Apple TV.
Tap your name, then Subscriptions. On Apple TV, go to Users and Accounts, choose your account, then Subscriptions.
Select Philo.
Tap Cancel Subscription and confirm.
If Philo is missing from the list, you are probably signed in with a different Apple Account from the one you subscribed with, or Philo is billed somewhere else entirely. Go back to the statement check at the top.
How To Cancel Philo On Android Or Google TV
Subscriptions bought through the Philo app on an Android phone, Google TV or Chromecast with Google TV are billed by Google Play.
Open the Google Play Store app.
Tap your profile icon, then Payments and subscriptions, then Subscriptions.
Select Philo.
Tap Cancel subscription and follow the prompts.
You can do the same on a computer at play.google.com/store/account/subscriptions. Make sure you are signed in to the Google account that paid for Philo.
How To Cancel Philo On Samsung Or Vizio TVs
Samsung: sign in to your Samsung account, open Purchase History, go to the Subscriptions tab, select Philo, then choose Unsubscribe and confirm.
Vizio: Vizio subscriptions are billed through a Walmart account. Sign in to Walmart, open Subscriptions and Purchases, click Update next to Philo, choose Cancel Subscription and confirm.
How To Cancel The Philo Free Trial
Philo brought back its free trial in March 2026, but only on the Essential plan. New customers get 7 days; Bundle+ has no trial at all, so choosing Bundle+ at sign-up means you are charged straight away.
To cancel the free trial, use exactly the same steps as a paid subscription, through whichever company you signed up with.
Cancel at least a day before day 7. The trial converts to $25 a month automatically. Read the end date on your Account page rather than counting days yourself.
A $1 pending charge is normal. Philo places a temporary $1 authorisation hold to check your card at sign-up. Philo says it is never collected and is usually reversed instantly, though some banks take a few days.
One trial per customer. The trial is for new Philo customers, so returning members are billed when they resubscribe.
How To Cancel STARZ, MGM+, AMC+ And Other Add-Ons
Philo sells premium add-ons on top of Essential and Bundle+. These are the current add-on prices listed in Philo’s help centre:
Add-on
Monthly price
STARZ
$12
MGM+
$8
AMC+ ad-free upgrade (Bundle+ includes ad-supported AMC+)
$4
HBO Max Standard
$13
Hallmark+
$8.99
discovery+ ad-free
$8
ALLBLK
$7
Movies and More
$3
To drop one add-on but keep Philo:
Open your Account page on philo.com.
Select Manage Add-ons.
Untick the add-on you want to remove, such as STARZ or MGM+.
Click Continue, accept the Terms of Service and click Submit.
You keep watching the add-on until the end of your trial or current billing cycle. Add-ons are billed on the same monthly invoice as your base plan, and when you add one mid-cycle Philo charges a prorated amount up to your next billing date. Removing one does not trigger a prorated refund in the other direction.
Add-ons only exist on Philo billing. If Roku, Amazon or another store bills you, you cannot have Philo add-ons until you switch to Philo billing, so a STARZ charge reading STARZ or ROKU on your statement is probably a separate subscription bought outside Philo. Cancel it where it was bought.
What Happens To Your DVR Recordings
This is the question people most often get stuck on, so check it before you cancel. On Essential and Bundle+, Philo’s unlimited DVR keeps recordings for a year. Legacy plans keep them for 30 days. The Free Channels tier can only save select free content, and keeps it for 30 days.
Your recordings stay watchable until the cycle ends. You keep full access to everything in your paid plan, recordings included, until the last day you paid for.
After that, treat paid-channel recordings as gone. When the paid plan ends you drop to Free Channels, which does not include the 70+ paid networks. Philo does not publish a promise that recordings from those channels come back if you resubscribe later, so do not count on it.
You cannot download recordings. Philo’s DVR is cloud based. There is no export, so the only way to save a show is to watch it before your access ends.
If you have a season half watched, the cleanest plan is to cancel now, which locks in no further charges, and then finish the recordings before the end date shown on your Account page.
Can You Pause Philo?
Not in the way YouTube TV or Sling allow. Philo’s help centre has no pause or hold option. What it offers instead works almost as well for a seasonal break:
Cancel before your next billing date.
Keep the account. After the cycle ends you are moved to Free Channels automatically, at no cost and with no card charged.
Reactivate when you want it back. Sign in at philo.com and click Select this plan under the plan you want. Philo says accounts can be reactivated at any time.
The difference from a true pause is that you lose your DVR library and any free trial eligibility, and a reactivation starts a new billing date. If you only need a cheaper month, downgrading from Bundle+ to Essential is the other option.
Prepaid Cards, Gift Cards And Blocked Cards
Philo’s list of accepted payment methods for direct billing is Visa, Mastercard, Discover and American Express cards, bank payments through Link, Apple Pay, Google Pay and Cash App. Gift cards are not on that list, and Philo’s help centre does not describe any Philo gift card, so treat a Philo gift card code offered by a third-party site with suspicion.
Gift card balances can still pay for Philo indirectly. An Apple, Google Play or Amazon gift card balance can cover a Philo subscription billed through that store, and a prepaid Visa or Mastercard may work at checkout if it supports recurring payments. Either way, the rules are the same:
Letting the balance run out is not cancelling. The subscription stays active and the store or Philo keeps trying to charge it. Cancel properly using the steps above.
Locking or freezing your card does not cancel either. Philo states plainly that locking your card will not prevent subscription charges.
Store credit stays with the store. Unused Apple, Google or Amazon balance remains in that account for other purchases; it does not come back as cash when you cancel Philo.
What Happens After You Cancel
Item
After you cancel
Live channels and on-demand library
Available until the end of the paid cycle, then removed
Add-ons such as STARZ and MGM+
End with the base plan, after the current cycle
Bundle+ extras (HBO Max, discovery+, AMC+)
Access through Philo ends with the plan
DVR recordings from paid channels
Watchable until the end date; plan on losing them after that
Free Channels
You are moved to them automatically, free
Your Philo account
Stays open and can be reactivated at any time
Future charges
None from Philo, as long as you cancelled with the right biller
If you used Bundle+ to get HBO Max, remember that the HBO Max access was part of Philo. To keep watching HBO Max you need a separate subscription; our HBO Max guide covers how that billing works.
Cancel Philo Or Delete Your Philo Account?
Philo treats these as two separate actions. Most people only need the first.
Cancel your subscription
Delete your account
Stops future charges
Yes
Yes, but cancel any third-party billing first
Keeps access to the end of the cycle
Yes
No, deletion is immediate
Free Channels access
Yes
No
Can reactivate the same account
Yes, at any time
No, you would need a new account
How to do it
philo.com Account page, or your app store
Contact Philo Support; there is no self-service delete button
To delete your Philo account, cancel the subscription first, wait for the confirmation, then contact Philo Support and ask for account deletion. Philo says it may keep some information for legal, accounting and auditing purposes, and backups may hold data for a while afterwards. Deleting the Philo account does not cancel a subscription that Apple, Google, Roku or Amazon bills, which is why the order matters.
Can You Get A Philo Refund?
Generally no. Philo states that it has a no refund policy: cancelling stops future charges, but you will not get money back for the month already billed, and there are no partial-month refunds for cancelling mid-cycle. That is why access continues to the end of the cycle; you get what you paid for, and nothing more comes back.
There are a few situations where it is still worth asking:
Apple, Google or Amazon billed you. Refund requests go to the store, not Philo. Apple takes requests at reportaproblem.apple.com, and Google Play has a refund request form in your order history. Neither guarantees a refund, but a quick request after an accidental renewal often succeeds.
You were charged after cancelling. Contact Philo Support with your cancellation screenshot. A charge after a confirmed cancellation is a billing error, not a refund request.
You do not recognise the charge. Check every app store and smart TV account first, then contact Philo Support with the date and amount.
A bank chargeback is a last resort. It does not cancel the subscription, and the store or Philo may suspend the account while the dispute runs.
Charged After Cancelling? Troubleshooting
Symptom
Likely cause
Fix
No Cancel my subscription link on philo.com
Amazon, Apple, Google, Roku, Samsung or Vizio bills you
Cancel with that company (see the table at the top)
Account page still shows a renewal date
You stopped on the offer screen and never clicked Complete cancellation
Repeat the steps until a final billing day appears
Charged after the 7-day trial
The trial converted to Essential at $25
Cancel now; access runs to the end of the month you paid for
A $1 charge you did not expect
Philo’s card verification hold
Wait; it is not collected and usually drops off within days
Still charged for STARZ or MGM+
The add-on was bought directly from STARZ, MGM+ or an app store
Check your app store and smart TV subscriptions
Charged months after cancelling
A second Philo account on another email or phone number
Sign in with each email and number you use and check the Account page
Price higher than $25 or $33
Third-party biller surcharge, taxes or a legacy plan
Switch to Philo billing on philo.com, or check your plan on the Account page
Frequently Asked Questions
How do I cancel my Philo subscription?
Sign in at philo.com, click your profile avatar, choose Account, click Cancel my subscription, then Complete cancellation. If a store or TV maker bills you, cancel there instead.
How do I cancel Philo on Roku?
Highlight the Philo app on the Roku home screen, press the star button, choose Manage subscription, then Cancel subscription twice. You can also do it at my.roku.com.
Does Philo have a free trial?
Yes, 7 days for new customers on the Essential plan. Bundle+ has no free trial.
How much does Philo cost per month?
Essential is $25 a month and Bundle+ is $33 a month, plus taxes where applicable. Subscribing through a third-party biller may add a surcharge.
Can I cancel Philo on my phone?
Yes. If Philo bills you, open philo.com in your phone’s browser and use the Account page. If Apple or Google bills you, cancel in iPhone Settings or the Play Store.
Do I get a refund if I cancel Philo mid-month?
No. Philo has a no refund policy and does not prorate. You keep access until the end of the cycle you paid for.
How do I delete my Philo account?
Cancel the subscription first, then contact Philo Support and ask them to delete the account. Deletion is permanent and cannot be reversed.
Will I lose my DVR recordings if I cancel Philo?
You can watch them until your paid cycle ends. After that, recordings from paid channels should be treated as lost, so finish anything important first.
Can I use a Philo gift card?
Philo does not list its own gift cards among accepted payments. An Apple, Google Play or Amazon gift card balance can pay for Philo billed through that store.
Can I still watch anything after cancelling?
Yes. Once your paid plan ends you are moved to Philo’s Free Channels, which cost nothing and need no card.
More Cancellation Guides
For the full list of services, start with our guide on how to cancel subscriptions online. If you are comparing or leaving other live TV services, these cover the same ground:
