How To Cancel HBO Max (Or Max) In 2026: Every Billing Route
David Roberts
Founder and CEO
10.11.2026
Short answer: go to HBOMax.com/subscription, sign in, select Cancel Your Subscription and confirm. Do it at least 24 hours before your next billing date. If there is no cancel button, Apple, Google, Roku, Amazon, Hulu, Disney+ or your TV, internet or phone provider is billing you, and you cancel there instead. Deleting the app does not cancel anything.
HBO Max is simple to cancel once you know who is billing you, and that is the part most people get wrong. The service has been sold through more channels than almost any other streamer: direct, through every major app store, as a Prime Video channel, as a Hulu add-on, inside the Disney+ and Hulu bundle, and as a perk on AT&T, Spectrum, Verizon, Xfinity, DIRECTV and other plans. Each route has its own cancel button, and HBO Max cannot end a subscription it does not bill.
The name causes confusion too. The service was called HBO Max until 2023, became plain Max, and switched back to HBO Max on 9 July 2025. It is the same app, the same account and the same subscription, so if you are searching for how to cancel Max, every step below applies. This guide covers each billing route, the Extra Member add-on, annual plans, refunds and the difference between cancelling and deleting your account.
First, Check Who Is Billing You
Look at the charge on your bank or card statement, or open HBO Max, select your profile, then Subscription. That screen tells you the billing partner if it is not HBO Max itself.
What your statement says
Who bills you
Where to cancel
HBO Max, Max or WarnerMedia (wording varies)
HBO Max directly
HBOMax.com/subscription
APPLE.COM/BILL
Apple App Store
iPhone Settings, your name, Subscriptions
GOOGLE *HBO Max
Google Play
Play Store, Payments and subscriptions
ROKU
Roku
my.roku.com/subscriptions
Amazon Prime Video Channels or AMZN Digital
Amazon
Prime Video Channels page, or Amazon Appstore subscriptions
HULU
Hulu (add-on or bundle)
hulu.com/account
DISNEY PLUS
Disney+ (bundle)
disneyplus.com account page
Samsung Checkout
Samsung TV
samsungcheckout.com, Subscriptions
Your phone, cable or internet bill
AT&T, Spectrum, Verizon, Xfinity, DIRECTV, Cox, Optimum, YouTube TV and others
HBO Max raised prices on every plan in October 2025, its second increase in two years. New subscribers paid the new rates straight away, monthly subscribers moved over from November 2025, and annual subscribers moved over at their next renewal. These are the US prices HBO Max lists in its help centre as of 2026:
Plan
Monthly
Annual
What you get
Basic with Ads
$10.99
$109.99
Ads, 2 streams at once, 1080p
Standard
$18.49
$184.99
No ads, 2 streams, 1080p, 30 downloads, live sports
Premium
$22.99
$229.99
No ads, 4 streams, 4K and Dolby Atmos, 100 downloads, live sports
Extra Member add-on
$7.99
Not offered
One extra person outside your household, direct billing only
Disney+, Hulu, HBO Max bundle
$21.99 with ads, $34.99 without
Not offered
Includes HBO Max Basic with Ads or Standard, not Premium
Prices through app stores, Amazon, Roku and providers can differ, and taxes are added on top. The price on your own subscription page or partner bill is the one that counts. If cost is the reason, downgrading from Premium saves $4.50 to $12 a month.
The 24 Hour Deadline Before Your Billing Date
HBO Max’s own help article says to cancel at least 24 hours before your next billing date to avoid further charges. Cancel inside that window and the next month, or the next year on an annual plan, may already be charged, and HBO Max does not refund it.
Your billing date is shown on the Subscription page in your account. Partner billing follows the partner’s own cycle. You keep watching until the paid period ends either way, so cancel a few days early.
How To Cancel HBO Max On The Website
This is the route for anyone billed by HBO Max directly, which HBO Max’s help pages call WarnerMedia billing. It is the fastest and most reliable way to cancel.
Go to HBOMax.com/subscription in any browser and sign in with the account that pays.
Check your billing date and plan. If the page names a partner such as Apple or Hulu instead of showing cancel options, skip to that partner’s section below.
Select Cancel Your Subscription. HBO Max may show a discount or a cheaper plan first. Accepting an offer keeps you subscribed.
Confirm the cancellation.
Note the expiration date shown on the confirmation screen and screenshot it. That is the last day you can stream.
Look for the confirmation email. If it does not arrive within a few hours, sign in again and check the Subscription page shows an end date rather than a renewal date.
Changed your mind before the end date? The same page shows Resume Your Subscription, and resuming keeps your plan and billing date with no gap.
How To Cancel HBO Max In The App
The HBO Max app on a phone, tablet or TV is mostly a window into your subscription rather than a place to cancel it. Here is how to use it:
Open HBO Max and select your profile. On a TV, open the Settings icon instead.
Select Subscription. This shows your plan, billing date and who bills you.
Follow the link or instructions shown. For direct billing, this usually sends you to HBOMax.com/subscription. For partner billing, it tells you which partner to contact.
Uninstalling the app does nothing to your billing. HBO Max states this plainly, and it is one of the most common reasons people find charges months after they stopped watching.
How To Cancel HBO Max On iPhone Or iPad
If you subscribed inside the iOS app, Apple holds the subscription and the charge reads APPLE.COM/BILL. HBO Max cannot cancel it for you.
Open Settings on your iPhone or iPad.
Tap your name at the top, then Subscriptions.
Select HBO Max. Older subscriptions may still appear as Max.
Tap Cancel Subscription and confirm.
If HBO Max is not listed, you may have subscribed under a different Apple Account, or someone else is paying.
How To Cancel HBO Max On Android
When Google Play bills you, cancel from the Play Store:
Open the Google Play Store app.
Tap your profile icon at the top right.
Tap Payments and subscriptions, then Subscriptions.
Select HBO Max and tap Cancel subscription, then follow the prompts.
If HBO Max is not there, check you are in the Google account that made the purchase.
How To Cancel HBO Max On Roku
Roku is one of the most searched routes, because people often subscribe with the remote and forget Roku is the biller.
Go to my.roku.com/subscriptions on a phone or computer and sign in to your Roku account.
Find HBO Max under Active Subscriptions.
Select Manage subscription.
Turn off auto-renew and confirm.
You can also do this on the TV: highlight the HBO Max channel on the Roku home screen, press the star button on the remote and choose Manage subscription. If HBO Max is not listed in your Roku subscriptions, you signed in to the Roku app with an account billed somewhere else.
How To Cancel HBO Max On Amazon
Amazon can bill HBO Max in two different ways, and they are managed in two different places.
HBO Max as a Prime Video channel
Open Manage Your Prime Video Channels on Amazon (Account and Lists, then Memberships and Subscriptions also lists it).
Find HBO Max under Your Channels.
Select Cancel Channel and confirm.
A Prime Video channel subscription is separate from Amazon Prime. Cancelling Prime does not necessarily cancel the channel, and cancelling the channel does not affect Prime. Our guide to cancelling Amazon Prime covers the membership itself.
HBO Max through the Amazon Appstore (Fire TV and Fire tablets)
Go to Amazon.com/appstoresubscriptions.
Find HBO Max under Your Subscriptions.
Turn off auto-renewal.
Cancelling HBO Max Through Hulu Or The Disney+ Bundle
HBO Max as a Hulu add-on
Go to hulu.com/account and sign in.
Select Manage Add-ons in the subscription section.
Find HBO Max and switch the checkmark to an X.
Select Review Changes and confirm.
This removes HBO Max and keeps your Hulu plan. To leave Hulu entirely, see our guide to cancelling Hulu.
The Disney+, Hulu, HBO Max bundle
This is the trickiest route, because the bundle is billed by whichever service you signed up through: HBO Max, Disney+ or Hulu. Two rules from HBO Max’s help centre matter most:
You cannot cancel one service inside the bundle. You cancel or change the whole bundle through the account that bills it, then subscribe separately to anything you want to keep.
An older HBO Max subscription may be paused, not cancelled. If you had HBO Max billed separately and then bought the bundle through Disney+ or Hulu, the old subscription may be paused for up to 24 months to avoid double billing. If you later leave the bundle, that paused subscription can come back to life, so cancel it at HBOMax.com/subscription as well.
Our guide to cancelling Disney+ walks through the Disney account pages if Disney bills your bundle.
Cancelling Through AT&T, Spectrum, Verizon And Other Providers
If HBO Max came with your phone, internet or TV package, the provider controls it. Here is where each one is managed:
Provider
Where to manage or cancel
AT&T
att.com/myatt or the myAT&T app
Spectrum
spectrum.net, under your services, or Spectrum’s change or cancel service support
Verizon Fios or +play
verizon.com/home/myverizon
Verizon myPlan perk
My Verizon app, Account, Plans, Add or remove perks
Xfinity
my.xfinity.com
DIRECTV
Your DIRECTV account, add or remove premium channels
YouTube TV
tv.youtube.com, profile, Settings, Membership, Cancel next to HBO Max
Two cautions. First, when HBO Max is included in your plan at no extra charge, removing it rarely lowers your bill, so check before you call. Second, read the bill the month after a provider promotion expires, in case it rolled into a paid add-on. Our guides to cancelling Spectrum, cancelling Xfinity and cancelling YouTube TV cover those accounts in detail.
Cancel Max Subscription: What The Old Name Means For You
Warner Bros. Discovery renamed HBO Max to Max in May 2023, then restored the HBO Max name on 9 July 2025. Nothing changed for subscribers: the apps updated themselves, logins carried over and billing continued on the same date.
The only practical effect is in how the subscription is labelled. In Apple, Google, Roku and bank statements you may still see Max, MAX.COM or HBO Max depending on when you signed up. Treat them as the same thing. If you are trying to cancel a Max subscription in 2026, you are cancelling HBO Max, and the steps above apply exactly.
The Extra Member Add-On And Password Sharing
HBO Max now limits sharing to your household and sells an Extra Member add-on for $7.99 a month so one person outside your home can keep watching on their own login. Key rules from HBO Max’s help centre:
Direct billing only. The add-on is not available if Apple, Google, a bundle or an internet, mobile or TV provider bills you.
Remove it on its own at HBOMax.com/account or the Subscription page. Your base plan stays active, and the extra member can usually keep watching until the end of that billing period.
Cancelling the base plan ends both. You and the extra member lose access when the base plan expires, and HBO Max gives a prorated refund for any unused days on the add-on.
The extra member cannot cancel your plan. They have their own login and profile, but billing stays with the account owner.
Annual Plans And Switching Plans
Annual plans cost about 16% less than paying monthly, but they carry the biggest risk. You can cancel an annual plan at any time, and you keep watching until the year ends, but HBO Max does not refund the unused months on directly billed plans. Cancelling in month two simply switches off the next renewal.
Cancel early to be safe. Cancelling right after you buy an annual plan costs nothing and stops the automatic renewal a year later.
Watch for the 30 day notice. HBO Max emails annual subscribers before a price change takes effect at renewal. That email is your reminder to decide.
Downgrades wait for your billing date. Moving to a cheaper plan, or from monthly to annual, takes effect at the next billing date. Upgrades take effect immediately with a prorated charge.
Promotions end on a switch. Changing plans ends any discount you currently have.
Is There An HBO Max Free Trial?
Not directly. HBO Max has not offered its own free trial in the US for some time, and that is still the case in 2026. Free or included access comes through partners instead: some wireless plans include HBO Max Basic with Ads, and provider and retailer promotions appear from time to time.
If you got HBO Max free through a partner, cancel with that partner, not with HBO Max. Some of these offers convert to a paid subscription when the promotion ends, so set a reminder a few days before.
What Happens After You Cancel
You keep watching until the paid period ends. Cancelling stops the next renewal; it does not cut you off that day.
Downloads stop working when the subscription expires.
Extra members lose access when your base plan expires.
Your account stays open. Profiles, watch history and preferences remain, so you can resubscribe later and pick up where you left off.
You get a confirmation email from whoever bills you. Keep it until the end date has passed with no new charge.
Cancel HBO Max Or Delete Your Account?
Cancelling stops the billing. Deleting the account erases your data. Most people only need the first, and HBO Max requires it before the second.
Cancel subscription
Delete HBO Max account
Stops future charges
Yes
Only after you cancel first
Keeps profiles and watch history
Yes
No
Keeps downloads and settings
Until the period ends
No
Can come back easily
Yes, resubscribe any time
New account needed; old data is not restored
Time to complete
Immediate, access to end of period
Typically 4 to 5 weeks
Where to do it
HBOMax.com/subscription or your billing partner
HBOMax.com/account-delete, or Privacy and Legal in the app
To delete your HBO Max account, cancel the subscription and wait for it to expire, then submit a deletion request at HBOMax.com/account-delete or in the app under Privacy and Legal, Delete My Account. HBO Max emails a final link that you must click to confirm. Deleting the account does not remove the app from your devices.
Can You Get An HBO Max Refund?
Rarely. HBO Max’s help centre says there is a no refund policy for subscriptions billed through HBO Max, and that includes partial months and unused time on annual plans. The exceptions are narrow:
Extra Member add-on. If your base plan ends while the add-on has days left, those days are refunded on a prorated basis.
A partner billed you. Apple, Google Play, Amazon, Roku and Samsung each run their own refund process. Apple refunds go through reportaproblem.apple.com, and Google Play refunds through your Play order history. Providers handle disputes on their own bill.
A charge you do not recognise. Check whether it is tax, an add-on, a promotion that ended, a plan change or a pay-per-view purchase. HBO Max lists all of these as common reasons a charge looks different. If it is still wrong, contact HBO Max support through the help centre.
Local consumer law. Some countries require refunds that the US policy does not offer. Check the rules where you live.
Use a bank chargeback only as a last resort, for a charge you genuinely did not authorise.
Charged After Cancelling? Troubleshooting
Symptom
Likely cause
Fix
No Cancel Your Subscription option
A partner bills you
Check the Subscription page for the partner name and cancel there
Charged the day after you cancelled
You cancelled inside 24 hours of the billing date
Cancel earlier next time; the charge is generally not refunded
Charged after deleting the app
Uninstalling does not cancel
Cancel at HBOMax.com/subscription or with your partner
HBO Max charges started after leaving the Disney+ bundle
A paused older HBO Max subscription resumed
Cancel it at HBOMax.com/subscription
Two HBO Max charges in one month
Two accounts, or direct billing plus a partner
Sign in to each account and check every partner in the billing table
A charge labelled MAX you do not recognise
An older subscription under the Max name
Treat it as HBO Max and find the biller with the table above
Free provider access turned into a charge
A promotion expired and converted
Remove HBO Max in your provider account
If none of these explains it, contact HBO Max through the help centre with the charge date, amount and your confirmation screenshot.
Frequently Asked Questions
How do I cancel my HBO Max subscription?
Go to HBOMax.com/subscription, sign in, select Cancel Your Subscription and confirm. If a partner bills you, cancel through that partner instead.
Can you cancel HBO Max anytime?
Yes. There is no contract or cancellation fee, and you keep access until the end of the period you paid for. Cancel at least 24 hours before your billing date to avoid the next charge.
Is cancelling Max the same as cancelling HBO Max?
Yes. Max was renamed back to HBO Max in July 2025. It is the same service and the same subscription.
How much is HBO Max a month?
In the US, $10.99 for Basic with Ads, $18.49 for Standard and $22.99 for Premium, before tax. Annual plans are $109.99, $184.99 and $229.99.
How do I cancel HBO Max on Roku?
Go to my.roku.com/subscriptions, find HBO Max, select Manage subscription and turn off auto-renew.
How do I cancel HBO Max on Amazon Prime?
Open Manage Your Prime Video Channels, find HBO Max and select Cancel Channel. If you pay through a Fire TV app instead, use Amazon.com/appstoresubscriptions.
Can I get a refund from HBO Max?
Not usually. Directly billed subscriptions are non-refundable. Partner-billed subscriptions follow the partner’s refund rules.
Does deleting the HBO Max app cancel my subscription?
No. You must cancel through HBO Max or your billing partner. Deleting the app only removes it from that device.
How do I delete my HBO Max account?
Cancel and let the subscription expire, then request deletion at HBOMax.com/account-delete or in the app under Privacy and Legal. It takes about 4 to 5 weeks.
Can I cancel just HBO Max from the Disney+ and Hulu bundle?
No. You cancel or change the whole bundle through the service that bills it, then subscribe separately to the services you want to keep.
More Cancellation Guides
For every service in one place, see our guide on how to cancel subscriptions online. If you are trimming your streaming bill, these are the next ones to check:
