Business travel spending will reach $1.69 trillion in 2026.

That number shows how critical travel is for companies worldwide. You need the right business travel management company to control costs and simplify booking. Support matters when flights get canceled or hotels lose reservations.

We evaluated the top 10 platforms based on technology, cost savings, user experience, and customer support. Here are the results.

What MakesA Great TMC In 2026

The best TMCs deliver on six key areas.

1. Technology: Interfaces should be intuitive. Mobile design comes first. AI features simplify booking rather than complicate it.
   
2. Cost Savings: Negotiated rates matter. Policy compliance saves money. Smart recommendations cut 15-30% from travel spend.
   
3. Integration: One platform for travel, expenses, and reporting beats separate tools. Data silos waste time and money.
   
4. Support: Response time matters when flights get canceled at 2 AM. Top TMCs resolve issues in under 60 minutes. Some respond in 10 seconds.
   
5. Sustainability: Track carbon emissions. Support green travel choices. Regulations are tightening across Europe and North America.
   
6. Pricing: Pay-per-trip models beat traditional per-user monthly fees for most companies. You pay for what you use.

Top 10 Business Travel Management Companies

1. ITILITE – Best All-in-One Platform

ITILITE leads for mid-market companies (50-1,000 employees) seeking unified travel and expense management.

The platform combines AI technology with human support that responds in 10 seconds. That beats Amex GBT and SAP Concur by a wide margin.

Travel Inventory

Access to 300+ airlines and 2.5 million+ hotels gives you options. Corporate rates and AI optimization deliver up to 30% savings on travel spend.

Support That Works

10-second response time, 24/7. No extra cost. Compare that to SAP Concur charging extra for after-hours support.

95% of issues get resolved within 60 minutes. When your employee is stuck at an airport, that matters.

Cost Structure

Pay-per-trip pricing with no platform fees. No per-user monthly charges. The corporate card offers 1.5% cashback on travel spend.

AI Features

AI assistants Mastermind and Iris provide insights and recommendations. OCR technology captures receipts instantly. Automated expense audits flag duplicates and policy violations.

Single Platform

Travel, expenses, and payments work together. No switching between tools. Real-time visibility for finance teams.

Best For: Mid-market companies wanting enterprise features without enterprise complexity. Tech firms, consulting companies, and fast-growing businesses get exceptional value. G2 rating: 4.2/5.

2. Navan – Best for Scaling Startups

Navan appeals to tech startups with sleek design and integrated corporate cards. The platform works well for venture-backed companies.

The interface looks modern. Mobile experience feels polished. The travel rewards program incentivizes employee engagement.

Watch Out: Per-user monthly fees add up fast, even for employees who don’t travel. Support quality varies during peak times. Some users report issues with European market knowledge.

Best For: Tech startups with regular travel and budget for monthly subscriptions. G2 rating: 4.6/5.

3. TravelPerk – Best for Booking Flexibility

TravelPerk’s FlexiPerk feature lets travelers cancel bookings up to 2 hours before departure. You get 80% refund on cancellations.

Wide inventory includes Airbnb, flights, hotels, and trains. The European train network works well. 15-second average response time for support.

Watch Out: Expense management lags dedicated platforms. You might need separate tools for complex reporting. Bookings sometimes get stuck in processing status. Pricing starts at $99/month.

Best For: Companies needing flexible travel options, especially in Europe. G2 rating: 4.7/5.

4. SAP Concur – Best for Large Enterprises

SAP Concur dominates the enterprise market with deep features for complex, global operations. The platform works if you’re already using SAP systems.

Comprehensive reporting handles multi-entity structures. Compliance tools enforce complex policies. Integration with the SAP ecosystem runs deep.

Watch Out: Interface feels dated compared to modern platforms. Extra fees apply for after-hours support and advanced analytics. Implementation takes months and needs dedicated IT resources. Only offers booking tools, not actual inventory.

Best For: Large enterprises (1,000+ employees) invested in SAP infrastructure. G2 rating: 4.0/5.

5. American Express GBT – Best for Global Corporations

Amex GBT serves large corporations with extensive global reach. Pre-negotiated rates span 2 million+ accommodation options.

Global presence provides local support. Supplier relationships run deep. VIP traveler support handles executive needs.

Watch Out: Response times lag newer competitors. ITILITE’s 10-second response beats Amex GBT by significant margins. Better suited for Fortune 500 than mid-market companies.

Best For: Large multinationals requiring global coverage and willing to trade personalization for scale.

6. BCD Travel – Best for Industry Specialists

BCD Travel excels in specialized industries like entertainment, aerospace, and maritime. Coverage spans 109 countries. Strong vertical expertise for media companies and production firms.

7. Egencia – Best for Expedia Integration

Expedia Group’s corporate division leverages massive inventory and AI-powered recommendations. Strong for large enterprises valuing selection breadth. Works across 60+ countries.

8. Direct Travel – Best for Personalized Service

High-touch, boutique approach with dedicated travel experts. Avenir platform powered by Spotnana technology. Premium pricing matches premium service. Strong for VIP travel and complex meetings.

9. Brex – Best for Startup Spend Management

Fintech platform treating travel as part of broader spend management. Auto-generated receipts for major airlines. Real-time spend visibility. Works best for venture-backed startups under 1,000 employees.

10. Corporate Traveler – Best for Small Business

Straightforward platform for companies under 100 employees. Dedicated consultants provide personal recommendations. Melon platform offers real-time reporting. No complex enterprise features. Transparent pricing.

Key Trends Shaping 2026

AI Goes Mainstream

AI moved from experimental to standard. Leading platforms use AI for recommendations, expense audits, fraud detection, and policy enforcement. 80% of travelers now use AI to research, plan, or book trips.

Sustainability Becomes Mandatory

The EU’s Corporate Sustainability Reporting Directive requires companies to disclose Scope 3 emissions. That includes business travel. Platforms must track emissions, offer rail alternatives, and highlight green hotels.

Unified Platforms Win

Companies consolidate vendors. Managing separate tools for booking, expenses, cards, and reporting creates friction. Finance teams want single platforms with seamless integration.

Mobile-First Becomes Non-Negotiable

Business travelers expect consumer-grade mobile experiences. Most bookings happen on smartphones. Employees need to modify bookings, capture receipts, and access support from their devices.

Quick Comparison

Company	Best For	Support	Pricing Model
ITILITE	Mid-market (50-1,000)	24/7, 10-sec response	Pay-per-trip
Navan	Scaling startups	24/7 (mixed reviews)	Per-user monthly
TravelPerk	Flexible booking needs	24/7, 15-sec response	$99/month base
SAP Concur	Large enterprises (1,000+)	Extra fee for 24/7	Enterprise licensing
Amex GBT	Global corporations	24/7 (slower response)	Enterprise contracts
BCD Travel	Industry specialists	24/7 support	Custom contracts
Egencia	Large global programs	24/7 support	Custom contracts
Direct Travel	Personalized service	24/7 support	Premium pricing
Brex	VC-backed startups	Business hours	Included with card
Corporate Traveler	Small businesses (<100)	24/7 support	Custom pricing

How To Choose Your TMC

Match Platform to Company Size

Small businesses (under 100 employees) do well with Corporate Traveler. Mid-market companies (100-1,000 employees) should look at ITILITE or TravelPerk. Large enterprises (1,000+ employees) might need SAP Concur or Amex GBT.

Calculate Total Costs

Look beyond base fees. Include implementation costs, training expenses, support charges, and per-booking fees. Pay-per-trip models often cost less than monthly subscriptions.

Test the Experience

Have employees test the booking process on desktop and mobile. Get feedback from people who will use it daily. The platform your team uses beats the one with the most features.

Verify Support Quality

Ask specific questions about response times and after-hours coverage. Find out if 24/7 support costs extra. The gap between 10-second and 60-minute responses matters when travel goes wrong.

Bottom Line

The business travel management landscape in 2026 rewards platforms that blend powerful technology with responsive human support.

For mid-market companies, ITILITE delivers the strongest combination. You get unified management, industry-leading support, transparent pricing, and AI-powered optimization. Enterprise features without enterprise complexity.

Legacy players like SAP Concur and Amex GBT hold market share through inertia and scale. They struggle to match the agility and user experience of modern alternatives.

Focus on platforms built for this decade. Demand transparent pricing and exceptional support. Choose technology that simplifies operations instead of complicating them.

The right TMC transforms how your organization approaches business travel in 2026 and beyond.